Great customer service, good prices and quick turnaround! I will definitely recommend New Lenox…read moreAuto Care to my family and friends!

trying to get tires rotated can be needlessly time consuming. I stopped in and simply asked. Since…read moreI was local, I returned 90 minutes later and, as promised, tires rotated immediately. I'm normally out of state but when back in state this will be one of my preferred providers.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

All staff are courteous and professional. Willie took care of me and was knowledgeable and very…read morehelpful. Thanks!

Everybody is super friendly, I did an oil change and was a very quickly! (which was amazing…read morebecause I had three kids in the car with me)

I took my Buick Lucerne in for an oil change and told the receptionist to make sure the tires were…read moreinflated to 35 psi per Discount Tire where I purchased the newer Michelin tires ($700 purchase). They need 35 psi in the winter because the rims are aluminum and cause the tires to lose air in the extreme cold. Within two and half weeks, I received a warning from Onstar that my tires were at 28 psi with one at 27 psi. They did not lose all that air in that amount of time but were not inflated properly per my request. I took in my older Chevy Malibu which had dashboard lights going on including check engine light and service engine soon light. The tachometer was also not working. Auto Zone read the codes for FREE and I took that printout in with the car. They kept the car for three days. All they did was clear the codes, did not fix the tachometer and by the time I went a mile away from VIP toward Rt. 30, the check engine light was on! This car is older but always well taken care of and garage kept. No attention to detail plus I was charge $99 for nothing vs. Auto Zone putting the car on their computer to test for codes for free. I will not be back to VIP ever.

I have been taking my cars to VIP for many years .. Mark and his crew are amazing! I always feel…read morelike I get a fair, honest price and excellent service!! I recommend them all the time!

This is one of the best auto repair facilities in the area. I had an emergency that needed…read moreimmediate attention, and they took great care of me. I was initially quoted around $3,000, but they were able to complete the repair for just $600--honest, transparent, and truly looking out for their customers. The technicians here are highly skilled, professional, and fair. I'm very thankful for their service and integrity. I highly recommend supporting this business.

Tim and his crew are amazing. They do high quality work at very reasonable prices. He is very fair…read moreand a lot lower pricing than the Dealerships. I highly recommend him.

I received fast service, he went above and beyond. Changed my oil, filled my tires and fluids.read more

Lacked any sort of conversation about the service I was receiving. I usually go to another express…read moreoil change place, but due to lack of time and out of convenience I came here. I pulled in and I told them what I wanted. They didn't tell me where to go wait, tell me about my levels for other fluids, or replace my windshield washer fluid. I'm used to these services when paying $100 for an oil change. Hopefully my car actually received the oil I paid for. I won't return. They made me feel like I was interrupting their afternoon chat session.

Had a great experience at DeRe Auto and Tire and wanted to share. We brought our BMW X1 in for a…read morescheduled 10:00 a.m. oil change, and everything went smoothly--no waiting around, no upselling, just straightforward, professional service. The real surprise was finding out they offer free oil changes on your birthday. That's the kind of thoughtful touch you don't see often and it really says a lot about how they treat their customers. You can tell they take pride in what they do, and being a local shop that gives back to the community makes it even better. It feels good supporting a business like this. Overall, honest, efficient, and customer-focused. We'll definitely be coming back and wouldn't go anywhere else.

Had new tires on our 2024 Saubru Forrester yesterday. Once another excellent job by De Re. Tires,…read morealignment and synthetic oil change done in less than two hours. De Re is a genuine find for auto servicing and repair. Highly recommend for anything you need.

I recently brought my truck in for an alignment after an accident. I knew my vehicle needed…read moreadditional repairs that I simply couldn't afford. They did the alignment very quickly and quoted me on the additional work I needed at a MUCH lower cost than I was originally told elsewhere. Additionally, it gave me great piece of mind seeing the manager is a woman, Crystal. It's great knowing you're not being taken advantage of and that she can relate to me. I will MOST definitely be back and would recommend this shop!

They installed my tires; they now leak. I booked an appointment for 3pm 3 days ago for them to look…read moreat tires. I showed up at scheduled time and they told me it would 3-4 hours before they could even get my car in. I would stay away if your time is not important you.

Been going here for years. They can be a slow. I think it's time to find a new oil change…read morefacility. Open at 8am. I got here before 8 in hopes to get out quicker. Was 1st in line. Workers sitting in a car listening to music til after 8am. I finally see them inside. They didnt let me in til 8:28. Apparantly the manger overslept and they couldn't get the systems up and running. They never came out to tell me anything. No apology when I got in. Nada. The lack of communication and apology for wait helped make my decision to take my business elsewhere going forward.

Great service! Definitely will come back to do business with them! Brandon was professional and the…read morewait wasn't too bad since I went early in the morning! Young man behind the counter is learning the work ethics, love this!

Always have been treated well at this shop . Even if you walk in, you are treated with the same…read morecourtesy as if you were life long customer.

Need to withdraw my negative review…read more This is not the same location that I bought the tires