Extremely Dissatisfied with Jacob's Pool and Spa Cleaning Services I am deeply disappointed with the service provided by Jacob's Pool and Spa Cleaning. Despite paying in advance for three months, Jacob consistently failed to fulfill his responsibilities. His lack of professionalism, false promises, and disregard for the well-being of my family and pool maintenance are unacceptable. I had to terminate his services due to his irresponsibility and constant lies about attending to my pool. Beware of Jacob; he is the ultimate liar, and his actions reflect a complete lack of commitment to his clients. He also promised me a refund that I have never received, but I was promise. he blames his lack of having not money to his family problems. Beware, do not give him money in advance. He will tell you he show up to your house when in fact he is not. He says he put chlorine on the pool. He doesn't. He has an empty soul no conscious. I am writing this message now and not in summer because even he lie I tried working with him but I feel sorry for him. I gave him chance, but this is it I'm never dealing with him never again. I'm moving on. read more

Jacob's Pool and Spa Cleaning Service - I even text him some pictures of my green pool. - Pool Cleaners Near Me

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Beware of a Crook in Poolman clothes! Wrote a early review after listening to this guy's selling talk. After 1 month he wanted to get paid before servicing our pool read more

Paid $750 for a "full pool restore" as invoiced said. The pool was still green afterwards. His response was that my pool was too bad. He said needed more time, aka more money, to clean it. Well, why did he even quote me for $750 in the first place. He said I need regular service to keep it clean. Why would I hire him for regular service when his initial service didn't even work? He said he used more material than included in the invoice. I honestly don't care how much he used, I don't need to know that. All I care is the result. I paid him, and the pool was not cleaned, that's a fact. read more

Jacob's Pool and Spa Cleaning Service - This is after service. - Pool Cleaners Near Me

I hired Jacob in March/2023 to service my pool after replacing the pump last summer and expected for my pool to be Crystal clear and stay Crystal clear but sadly after just 4 months I had to let him go due to his incompetence! My pool was blue in March and ended looking like a swamp just 4 months later!!! I'm going to share BEFORE pictures (BLUE WATER) and 4 months AFTER having Jacob "Service" my pool (GREEN WATER). You'd think it was the other way around! AND to top it off he claims he changed a few panels from my filter "free of cost". However, the new pool guy just showed me just how filthy and broken they are!!! I am honestly appalled that someone would represent themselves and their business in such a manner! I do have to say that Jacob did refund me last months fee but I can't believe I paid him a total of $888.10 in just 4 months to leave my pool looking like this!!! He's great at communicating but buyer beware!!! read more

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Jacob was very knowledgeable courteous and respectful. His service of efficient and effective just what I was looking for. Will definitely be calling him back for future services. read more

Hire at your own Risk! Jacob didn't seem to have very much experience. Not only did he leave the front and back of the house a mess with DE powder and trails of dog crap he stepped in; he also left the pool basket removed which could have caused damage, and chemicals in the pool were not properly balanced. When I expressed my concerns with the pool continuing to look green he said he'd try and stop by later on that day but that he had car problems. I text him at 7:30 that evening if he was going to take care of it or if I should hire someone else. He immediately went into defense mode and told me to hire someone else and that he'd give me back 25% which I never received. I've got text messages and pics if he'd like me to post them. read more

I've never met a more reliable and honest pool guy than this man right here. We needed a pool service and filter clean before our house inspection within 48 hours and Jacob came through 110% I'd give 6 stars if I could. On top of that I've never seen someone clean our main filter so quickly. I would recommend his pool service to anyone. Very happy customer!!! read more

I needed a pool service right away. My other guy didn't come through. I called Jacob and he came out the next morning and got it done perfectly.. I'm absolutely stoked.. Jacob was very professional and I would recommend him to anyone.. read more

Charged 245 cash for initial service. Left a mess. Brought a helper who didn't even bother to reel the hose correctly after use. Pool turned strong green after only one week. Gave some nonsense answer about replacing pool filter. Pool filter is leaking after he left. Stated that he would continue weekly, but stopped coming without warning. Messaged, but doesn't answer. Great phone presence, but really not a pool guy. Seems to be in it for fast buck. read more

Jacob came in with great energy and definitely sold his work to us. His delivery fell short.I won't go into details but for those of you who work with him and have cameras, check them. For those of you who are considering him, install cameras to make sure things get done. I got a lot of excuses for things being missed and in the end when I told him I was not happy having to discuss his work after every visit he quit. He said he would refund us for the remaining balance of the month and he has not done so nor will he respond to my text messages or phone calls. read more

Jacob is very knowledgeable and great at communicating with you about the care and service your pool needs! He walks you through every step of his cleaning process. He is very professional! read more

I highly recommend Jacob to anyone in need of reliable and top-quality pool maintenance.

i just read jacob's response to my review and to say that he spins a good yarn would be and understatement. I have pictures of how he left my back yard after being hired to clean my pool and the yard work that was paid for but never done. he also left his trash laying around and never bothered to put it in the trash can. he also left his pump in my back yard and has never bothered to come and get it. If i knew how to post the pictures i would. it seems to me that if he can't do the job or doesn't know how he always blames the pool or the customer. thank you Steven H. 0 stars read more

I was looking on Yelp for a pool guy to clear some drains due to leaves being clogged and Jacob responded right away saying he could help me out. He made time to come out that same day, he was very polite with great customer service and very transparent with pricing. He was easy to communicate with and explained what the issue was and how to prevent it from happening again. I Will definitely reach out to him with any other issues in the future. read more

Never needed a pool guy until now and I found Jacob on Yelp. He is amazing. Very responsive, extremely knowledgable and very honest and upfront with pricing. When he came out and turned on the filter, it started leaking. He could have easily invented a repair but instead suggested we contact the realtor. While I was doing that, he actually repaired the leak (just needed some adjusting) and didn't charge us. If you need a new pool guy, reach out to Jacob and you won't have to worry. read more

Jacob helped me after my last pool guys took advantage of us. The pool people before told us we had to empty our pool because the water turned green. We emptied and it still turned green. We watched them on the cameras and they just came really quick and didn't do anything but get some dirt out of the pool. Jacob however has been a gem. Literally on top of everything. Always offering discounts and helping with saving money and telling if we need to purchase anything. Super happy to have him. read more

After being left stranded by another pool service, Jacob came to the rescue and turned my pool from green to blue right away. He has been coming weekly for some time now and all I can say is it's nice to have someone just take care of my pool and I don't have to think about it. He is very communicative and lets me know what's going on in terms I understand since I'm not a pool expert. I highly recommend Jacob if your looking for someone reliable and professional to take care of your pool!!! read more

I contacted Jacob about my cloudy pool. He was quick to respond and immediately cleared up my pool. He is very knowledgeable and resolved the pool issue right away. He is courteous and conducts business very professionally. read more

Jacob replaced our pool man of ten years after he had to restrict his geographic range. Jacob is doing a very good job replacing a perfectionist and as he learns more about what we want he just gets better. read more

Jacob is very responsive. Any issues or questions we've had about our pool he has answered and advised us on our next step. We had called a previous pool company but they refused to clean our pool. Jacob didn't hesitate to service our pool with the condition it was in. He has been servicing our pool ever since. Thank you for all you do! read more

Fixed my pool filters my last pool guy was not cleaning at all. amazing work , explained the process very simply my pool should be back to normal in Less then 2 weeks can't thank Jacob enough was goin thru hell and back with my old pool guy. read more