Reliable and fairly priced. I believe in owning and repairing high quality items whenever possible . So far I have had ankle boots stretched, stacked boot heels replaced and a too large leather belt altered from the buckle to fit perfectly. Very impressed with the quality of Ari's work and will continue to return. read more

Ari at Jacob's shoe repair is the best! I handed him practically ruined stuart weitzman boots and in just a week he made them look brand new! I was turned away from other cobblers, so this place really does do an excellent job! read more

Incredible service. I brought in a pair of Moroccan loafers that had de-lammed and Ari completely overhauled and future-proofed them with reinforced midsoles and rubber outsoles. I'd have gladly paid twice as much in order to save these shoes. Ari was extremely professional and expedient. Will be returning for all of my shoe repair needs going forward and will happily tip. Thank you Ari. read more

Good shine, well-organized store. Basic shine is $7, cream shine is $8, etc. They have a "$3 suggested tip" at the bottom of their posted price list and will not hesitate to point it out if you don't see it and leave less, as I did. Regardless of whether you think a $3 tip on a $7 base is too much, why have suggested tips that are actually mandatory? Just raise the price. read more

Great service! Arkadiy repaired my shoes very quickly and did an excellent job. He's also extremely pleasant and easy to talk to. Highly recommend this shoe repair shop! read more

Needed to put in extra holes in my belt and Ari was so helpful. He was quick and accurate, providing friendly customer service the whole time. I will definitely be back! read more

Jacob's Shoe Repair - Shoe Repair Near Me - New York, New York

They fixed my vintage pradas for an exceptionally reasonable price. He even added some extra work to make them look even more beautiful. So happy with the job. Thanks guys :) read more

I was visiting New York when my sandal strap broke and brought it in for an emergency repair. They fixed the strap (and enforced it so it wouldn't happen again) and gave the sole a glow up so I can go on wearing them for years more, all within 24 hours! read more

Jacob's Shoe Repair - Repaired shoe and old sole - Shoe Repair Near Me - New York, New York

while this place seems to be a great place to come to My experience wasnt. I took 3 pairs of shoes to put taps on and one bag to sew the stitch on the handle, I paid over $100 dollars for the repairs. I get the shoes home and the leather on the side on the shoes is peeling on one, the suede on the black shoes are dirty with dust and particles and red back had a black stain on the handle. If that is not bad enough I wear one of the shoes and while at work I go to walk and the whole 1 shoe comes apart and the other one is coming undone. So I go to tell them about how I did not bring him my shoes in this condition and instead of offering repair which would have been just glue, he tells me that had nothing to do with him... Im sorry it most certainly does where ever you placed my shoes caused them to come apart... and when I looked at the other pair of black one the insole is lifting as well.. customer service is very important. providing solutions to an already upsetting situation can keep people happy and coming back. I will not be going back. read more

Ari is a superb cobbler. He's worked on several of my Aldens, which I would not trust to any other repair shop. Also, big shout out to Nelson for the amazing shines. Go there!!! read more

This is the second time I've come to Jacob's to get my yellowed soles whitened on another pair of McQueens. He did a great job again, was super quick, and well worth the price. Now I can wear them again and for years to come. The other pair of McQueens that I brought to him a few years ago still look great, and I get so many comments from my friends about how they've STAYED white. read more

Jacob's Shoe Repair - Shoe Repair Near Me - New York, New York

It was my firs time to have my boots repair here. The tech was expertly great and have done an excellent service to fix the sole of my boots. Didn't notice my sole failing last week. He did a thorough job, replace my sole and applied generously amount of glue to make it stronger and will last long too. The service was quick and looks so good. I paid it reasonably great. read more

I can't speak highly enough about Ari! I came in for a heels repair and he was open and honest with me about expectations. He did an incredible job on the heels and the price was quite fair. Trustworthy shoe repair in FiDi! read more

Jacob's Shoe Repair was recommended by a friend whose shoes each cost no less than $500. She said Ari was the only one she trusted with her shoes, so i brought my favorite pairs as well. Ari was professional, stating prices at the start, fair (prices for all supplies are up and equally high no matter who you go to), and the workmanship was high quality. My leather shoes looked brand new, and the new rubber sole on the bottom looked as if they came with the shoes. From his professionalism to his no-nonsense style, Ari at Jacob's Shoe Repair is my go-to from now on. read more

The service quality is god awful! The owner will sit there and gaslight you like you weren't the person who brought the shoes in the first place. After borderline harassing me for a week to pick up and see what he had done. I had thoroughly described the pieces and what I needed to have repaired on the bag, loafers, and boots. Most of the work was incomplete as the heels were never replaced, my bag strap was never reattached, and my loafers were returned to me completely discolored and destroyed of all embossing on the design they're Celine! So now $1,100 in addition to the $135 I was charged for unfinished services. I ADVISE TO NEVER BRING ANYTHING YOU VALUE OR CARE ABOUT TO THIS ESTABLISHMENT. If you care to ever see them look how you got them again read more

If you are looking for a quality shoe repair in downtown Manhattan.. look no further. Ari and Nelson bring the feel of a local cobbler paired with the inviting atmosphere of a trusted family friend. I was searching for a spot to clean and maintain the shoes that I own and had trouble finding a spot that I was confident in and wouldn't rip me off for a poor job. Ari and Nelson are exactly the opposite! They welcomed me in graciously and built a foundation of reliance that I felt comfortable to leave my belongings with for safekeeping. More similar elucidated - the price is fantastic for the service and hospitality that Jacob's Shoe Repair offers. Ari and Nelson are outstanding and i will definitely be returning with the remainder of the shoes I need maintained. Thank you! read more

Jacob's Shoe Repair - Black Common Projects BEFORE - Shoe Repair Near Me - New York, New York

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Amazing quality repairs on my Frye boots. I was concerned about leaving them but was assured that Ari would take good care of stretching and protecting them and he was right. Beautiful work, skillfully done, highly reccommended! read more

Great. Great customer service. Fast. Great craftsmanship. Re soled some old Frye boots. Ari is cool. Support small business.

I'm so happy i found this place. I went to Leather Spa to have my backpack repaired. One of the shoulder straps had broken off and I needed it sewn back in. Not only did they say it would be three weeks but also that it would be 96$!! The backpack itself was less than that. So i go here.. $15 and same day pick up. I'll be going here again for sure. read more

I had bought a pair of sandals that fit well except for the heel strap, which was too long. I took them to Jacob's Shoe Repair, and Ari fixed the straps quickly (one day!) and expertly. You can't even see where they were shortened, and the sandals now fit perfectly and are very comfortable. Added to that, he is a courteous and friendly person. Thank you so much! read more

Jacob's Shoe Repair has been my local go-to for 15 years. I trust Ari with ALL my shoe needs: repair, maintenance (e.g. THE BEST shoeshine in NYC) & leather mending, like on purses. His prices are really fair, the quality of the work is outstanding, & it makes me feel good to support a local business. If I could give 10 Stars I would! Very highly recommended. read more

Jacob's Shoe Repair - Like a mirror! Thanks to Jacob's Shoe Repair, I always get THE BEST shoeshine (& repairs!) in NYC. - Shoe Repair Near Me - New York, New York

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I recently got my wife and I red bottoms fixed at this location. I got them repainted and shined for a great price and great work. I got my shoes back within 2 days. I also took an older pair of shoes for a regular shine & he brought them back to life. I highly recommend this location. Great customer service, Great price, Great work. read more

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Excellent service! Went to get my watch resized and he did it on the spot and was so friendly. I even got a free chocolate! I will be bringing all my shoes and jewelry repairs to him read more

This is the worst business and business owner I've encountered in my 7 Years in New York City. I was swindled by the good reviews and decided to go in yesterday, though I now notice so many of these reviews are from folks with only one review and/or no profile picture, and 38 reviews have been filtered out by yelp - not a great sign of authenticity (also notice most photos are by-owner). Hindsight is 20/20. Ari charged me 3x the price listed and that was fine because I desperately needed my shoes by the next day. He asked for money upfront, and I was worried about that, but trusted him anyway because of these yelp reviews. I was wrong. When I came to pick up my shoes, the tassel on one shoe was completely missing. I told the employee, who called his boss (Ari) and had me speak to him. I let him know the tassel was missing, and - to my surprise - he insisted they were that way when I came in. Thing is the tassel is large and secure - it's part of the main design of the shoe and something that would legitimately need to be broken/ cut off - not something that could come off easily without a considerable effort. And it's really obvious - so it's now unwearable without tassels on both sides. (Which is insane because if the tassel was missing I'd ask to get it fixed with the other services so that I could wear my shoes, because ... what's the point of only half fixing the shoes? Lol). But here is the worst part of it all - Instead of working with me Ari literally screamed at me for hours on the phone, hung up on me and called back to scream over and over again. It was completely and wholeheartedly abusive, and it seemed to me that he was trying to bully me out of a complaint or refund. It was horrifying. To catch his bluff, I told him he can show me the security footage that proved it was that way when it was brought in and he refused, continued to scream, and lied and said he physically can't do it etc. (meanwhile watching me on the aforementioned security camera - because his employee showed the shoes to the camera while we were talking. INSANE). He then told his employee to give me a refund, and once the money was out, called back and said NOT to give me a refund. (And asked to talk to me again so he could scream at me more. Just - Wow.) Needless to say - I won't be coming back here. UPDATE: I went to Bloomingdales straight from Jacobs and was quoted $20 for the EXACT same service (Jacobs charged me $45), plus $40 to fix the tassel that Jacob's broke. Jacobs has still not issued a refund. Skip this place and go elsewhere if you can. read more

Such a great, welcoming place to come for any of your shoe needs. The main man, Ari, treats everyone like family and is incredibly kind and caring. When I came in for a shoe shine, I told Ari that I was Jewish and he even gave me a menorah with my shoe shine. When I walked out I realized that my shoes shine more than when I first purchased them! Like wow! I would never go anywhere else for a shoe shine or a shoe repair. Amazing service and you should definitely come in read more

Jacob's Shoe Repair - Shoe Repair Near Me - New York, New York

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Just make sure you tell him how shiny you want your shoes. . He has different degrees. From hey I'm clean to I'm going to signal the furthest planet . I kid you not. I had mine polished a few months ago and they are still shiny read more

Be aware of the scam artists I bought him two pairs of men's to get me shine up for my sister wedding in LA before even wearing my shoes the shine disappeared I had to go to a cobbler in LA to get them re-shine I was very upset I would never trust this person again read more

If you are looking for quality shoe repair you likely love them deeply and of course want to provide them with the best care. You're also slightly concerned that they'll be returned to you feeling or looking different to what you've become accustomed to over the years. Perhaps the replacement heal or shoe-bottom are too thick resulting in the shoe not being the comfortable foot glove you're used to. Or perhaps the finish changes the color to one you don't like. These kind of surprises can defeat the purpose of investing in your older, dear shoes. But don't fear! There is a solution and Ari is your trusted partner. I left two of my favorite pairs of John Varvatos dress shoes -- they are my babies! -- to be revived (new heel bottoms, new sole, fixing cracks in the dry leather, rebuilding the heel... and they came back re-souled (yes, "soul" is the right word!)! Bring him your tired and worn, your poorly cared for, your huddled pairs... and be confident that they are in the hands of an artisan. read more

Jacob's Shoe Repair - This is after Ari breathed new life into my shoes. - Shoe Repair Near Me - New York, New York

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This place is amazing! I brought in my cats favorite claw toy, which also happens to be a pair of my beloved leather Vince Camuto riding boots. They also needed heel repair & new soles. They have been through it. Ari told me to come back in a week & he called me when they were ready, exactly 1 week later. He magically buffed out the claw marks, the boots look new! They are super comfortable & I am no longer worried about falling in them with the severely banged up heel. Ari also threw in a shine for my Louboutin booties I was wearing when I went to pick them up & Im going to bring them into him soon! Thanks Ari! read more

AMAZING & FAST!! Ari was very friendly, customer service is 10/10. Shined my shoes and made them look brand new!!

Took my daughters favorite pair of booties on its last leg , thought possibly beyond repair. Jacob Shoe Repair restored them to its glory days! thank you so much. read more

I have been coming here for a long time and cannot say enough good things. I bring all my designer stuff here for touch ups and fixing. They do such a good job and are always so professional. I never write Yelp reviews, but wanted to go out of my way for this team. Highly recommended!! They do everything!! Thank you guys :) Xo Cait read more

$30 to change 2 watch batteries. Are you high???? It is not everyday that I run out to have to get a new battery in a watch that I own. However this is also the first time that it was not done on the spot. It takes about 5 mins tops to replace one of these things. Living in NYC, if things aren't up to par I'm just going someplace else. read more

I've been going to Ari for the past 3 years now after bring ripped off of not very happy with other shoe repairs all over the city. I've had my louboutins Re-solded at so many different cobblers even in Sydney and London (at places recommended by Louboutin), but his workmanship and soles are by far the best. The material he uses is a similar texture to the original sole - so its impossible to tell they have been re-soled. Even after wearing them they are still shiny and look like a pair of Louboutins that have never touched the ground. He also is able to handle complex repairs to my shoes which other places like the leather spa either can't fix or will cost an arm and a leg. I've taken dozens of shoes to him and have never been short of impressed - can not recommend him enough for Christian Louboutin or any shoe jobs!!! read more

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I brought my Christian Louboutin heels all the way from Kentucky to have them repaired! He did an amazing job and I would highly recommend him. read more

I stumbled into this little shop by chance and left GRINNING LIKE A FOOL. What an amazing place! In a matter of minutes, I got my watch repaired, my shoes returned to a glistening shine, and a brand new set of keys! More importantly, the two men working here were INCREDIBLY warm, funny, and hospitable. I had so much fun here. When does that ever happen?!?! read more

I found this trusty cobbler by way of stellar reviews on YELP. I met the infamous Ari who greeted me kindly and promptly. I brought him my weathered "riding" boots on Thursday 12/10 and picked them up today on 12/14. Why the long gap you ask? It was my suggestion so that he could take his time to waterproof, moisturizer, polish and change the worn heels on my boots. The service was $70 bucks as opposed to just getting a shine and heel change for $35. I chose the former so that all I will need to do in the future is an ordinary shoe shine. What prompts me to write this review is the quality of customer service. He was informative, quick and attentive. read more

Jacob's Shoe Repair - Before Ari 12/10/15 - Shoe Repair Near Me - New York, New York

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If you're like me, you spend a little more on high quality, long lasting goods rather than cheap out and replace often. Play your cards right and you spend less money while using nicer things. In the case of fine leather kicks, having a good repair shop is the key to making this work. Though there are many shops around the city willing to provide repair services, it feels a bit like finding an auto mechanic. Am I going to get ripped off? Will they ruin my shoes? Well, I'm happy to report that you should be able to get good service by the friendly folks here at Jacob's. Jacob's Shoe repair is a small shop, the front entrance dominated by seating for shoe shining and the back counter manned by Ari who handles repairs. I brought in a pair of badly worn Ferragamo loafers, rubber heels worn through into the leather stack. He confidently reported the shoes can be remade to be like new by the next day, showing a vibram topper and heel materials he would use for the job. The quoted price was on the high end of my expectations, but he did a fine job restoring the shoe and also added a set of rubber taps to protect the heel from further wear. Overall great experience and customer service. read more

Jacob's Shoe Repair - Sole and heel restored, cleaned and polished. - Shoe Repair Near Me - New York, New York

Moved to FiDi recently; haven't had to commission any major shoe repairs in my brief time here. Nevertheless, I'm motivated to chime in now, just to compliment the staff on their top notch shoe shines. As it happens, I've seen enough expensive footwear cross his counter (always looking fab on the way out!) that I'd trust him next time I need a re-sole or re-stitch job. Will update if/when that day comes! Prices are not the cheapest in the neighborhood, but not the most expensive either. Very reasonable for the quality of work. read more

Let me start this review off by saying I seek out quality and craftsmanship before travel convenience. I went out of my way to take my torn up booties to Jacob's based on other yelpers. Upon my entrance, I was greeted with a smile and an introduction from Ari. He assured me that he would not only fix the soles on my boots but he can bring them back to brand new. I questioned this in my own mind... Could he really? He wrote me my ticket and said I could pick them up the next day! Pickup- I'm blown away. No exaggeration, I said holy shit out loud. My photos speak for themselves, check them out! If I could rate a 10 I would. Thank you Ari! See you soon read more

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