I had a great experience with JAE Pro Plumbing & Rooter. My water heater failed and I first went through Lowe's for a replacement quote. The company they referred quoted me nearly $5,000 for the installation, which seemed extremely high. I searched Yelp for other options and reached out to Jae. He responded quickly, provided a reasonable quote, and was able to schedule the installation the very next day. He replaced my 40-gallon gas water heater, hauled away the old unit, and installed new hot and cold water supply lines. The work was completed professionally, everything was left clean, and the price was exactly what was quoted. The entire process was straightforward and stress-free. If you're looking for a responsive, honest plumber with fair pricing, I would definitely recommend JAE Pro Plumbing & Rooter. Thank you, Jae! read more

Our water heater has been dripping for 2 days and leaving a puddle of water in the garage. As I looked closer, finally I saw the drainage valve drooping out water one droplet at a time, sometimes faster and sometimes slower. I was hoping to get it fixed over the weekend and that it was the only issue based on my YouTube research. I described the problem and Yelp automatically sent out my request for quote to 4 other companies, none of them were Jae Pro. So I was quite surprised when Jae Pro messaged me with a quote based on my problem description. At first I thought it was a scam and I questioned how did he get my info as they were in Fremont and I'm all the way in the west side of the bay. Jae was very patient with me and explained how he found my business and provided his license info. They are new and he doesn't mind coming over free of charge on Saturday morning. I asked him to come over at 9am and he showed up 8:58am. It was a rare quality according to my husband because most contractors would just give you a 2-4 hours time slot and they show up late (as we experienced with another plumber for a second opinion.) Jae got to the problem quickly and came back with the quote that exactly matched what he provided over Yelp. Since he came all the way over, he was willing to wait for my second guy's opinion so I could have a balanced opinion. In the end I hired Jae to do the part replacement (while another vendor told me to get rid of the water heater all together and gave me a $1600 quote), he was willing to negotiate the price and got the job done quickly. He's on time, he's courteous, he gets the job done and I would recommend him! read more

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We needed easier access to the bathtub for showering or bathing our 1yo. I called several bathtub remodeling places and they were all pricey for removing the doors. I was so glad to have found this place. The price was fair and reasonable. Jason responded to my call quickly. He was able to come the next day and got the job done! We did the work for our kid, but it turned out also making the bathroom look so much cleaner and nicer! read more

Jae Pro Plumbing and Rooter - Before we removed the bathtub doors - Plumbing Near Me

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Toilet valve leak on a Sunday afternoon. Talk to Jae after the initial cost and potential cost if the pipe is damaged as well. Came 15mins after the chat. Fixed the valve and got water back on within the hour. read more

Called Jae again to install my new Waterdrop RO water filtration system. He first came to inspect and gave really helpful suggestions. Since moving in 2017, I had barely used our garbage disposal, so I decided to remove it and install the RO system for our newborn and the whole family. Jae guided me in picking the right filter and did a smooth, professional installation. I'm super happy with the unit and his work. Highly recommend Jae if you need a reliable, skilled plumber! read more

Jae Pro Plumbing and Rooter - After installation - Plumbing Near Me

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Quick response. Very professional and efficient. Fixed my kitchen clog perfectly and patiently. Not only cleared the clean out but also the disposal under the sink with very reasonable price. Thanks Joe read more

Had a weak flushing toilet and Jae contacted me with upfront pricing. On top of that, he was able to come the very next day and was punctual with his arrival. After assessing the problem, he presented multiple options on how to proceed with clear costs with each option. His work was not only done meticulously, but he would also show me the issue as it came up. Toilet was repaired with new parts exactly as described in the initial estimate with no up charge. Both his quality of work and transparency of cost are reasons why I highly recommend Jae. read more

Value quality was excellent. He immediately started work on the spot once we agreed on the cost. This was a cracked clay sewer pipe repair under 3+ ft deep on my lawn. He put in a 2 way T and clean out with a cap and put it all in a rectangle access box level with my lawn. He explained how the low spot in my yard was not an ideal place to plant a tree because the root would drown. He cleaned up the area before leaving. His price was lower than other bids and the work was excellent. I highly recommend. He also does cleaning of the entire sewer line for $300. read more

I found Jae to replace our old leaking water heater via Yelps project. He came out and replaced it within a few hours and the whole experience was profession. The end result was a clean installation and the cost was within the estimated targeted budget. read more

Jae Pro Plumbing and Rooter - New 40 gallon water heater - Plumbing Near Me

Tried to shower at night, no hot water. Contacted Jae, he came the following morning. We were for sure expecting to hear that we need to replace water heater as its old, (20+ years). Any other plumber would as its a bigger upsale. Jae took one look at our heater and said, "hope we dont have to replace it, let me try this". Went off to get parts and came back and repaired it. We saved at least a $1000. 13/10 will recommend, very very ethical business owner. read more

We had kitchen sink clogged on Christmas Eve and we've attempted to fixed ourselves but no luck. Close to the midnight, I've reached the help on Yelp and Jae responded right away and was able to come in the next morning on Christmas Day, one of few that can come on Christmas Day. He kept good communications and arrived on time (8am), and immediately spotted the issue right away. He charged fairly, the cost ended up lower than what others were quoted for flat rate. He charged based on the degrees of issue. I would highly recommend his service to others. read more

I called Jae bcuz my garbage disposal was broken and the bathroom sink was overflowing with garbage. Jae quickly came to rescue with very fast response and next morning visit. Transparent quoting and quick, clean fix! Thank you Jae! read more

First time leaving a review but he really deserves it!!! I had 2 issues, one with my toilet and another with my water heater. My toilet kept having instances where water doesn't fill back up and my water heater was making loud sounds and leaking water. Jae was really quick to respond to my message and identify the problem. He also helped provide advice and solutions to prevent further instances! read more

Jae Pro Plumbing and Rooter - Plumbing Near Me

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Requested a quote for a water heater replacement and got a quick response with a reasonable price. They were able to schedule the replacement promptly. Jae was very nice and responsible throughout the process. Highly recommend! read more

Jae came out w/ in a few hours of contacting he . He unclogged our sink and installed a a new faucet for a Faire price. He was very pleasant to deal with! read more

Thank you Jae to keep answering my phone calls as he came first time to check for our kitchen sink clogged. He also found out we need to install clean out for future access. We look for about a week around the area, most plumber quote over $4000+, his price is fair and reasonable and also gave us discount. Really appreciate his 12 hours work under the sun. I would definitely recommend him to all my neighbors and friends. read more

Installed a bidet/toilet. Excellent service, reasonable price, professional. Left everything neat and worked quickly. A+

On time and very responsive! Jae is knowledgable and cleaned up the clogged kitchen sink within short amount of time. He did a great job! Highly recommended! read more

Jae came within an hour and replaced 4 angle stop valves. Super work. Highly recommend.

Before I landed with Jae I got a few other quotes. Others wanted upwards of $200 plus an hour and some couldn't even come until 2 days later. But when I called Jae, Rachel was very nice and professional. I told her the problem and she quoted me a price for the project, not by the hour and told me they can come same day. When the technician showed up, forgot his name, he was very courteous and professional. Gave me a couple of options and finished the job fairly efficiently. I would recommend using Jae pro for your plumbing needs. read more

Amazing response time. We had a leaky faucet under our kitchen sink which he inspected and repaired on the same day. Highly recommend!

Hired Jae Pro to fix a leak under my kitchen sink. They arrived on time, gave a fair quote, and completed the job the same afternoon. Would definitely hire them again! read more

Jae is amazing! I don't usually write reviews, but he definitely deserves one. The other day, while I was getting ready for work in the early morning, I noticed that there was water all over the floor in my garage. I realized there was a leak coming from my water heater. I called several businesses, but Jae was the only one who answered my call right away and provided an estimate over the phone. He also gave me advice on how to prevent further flooding before he arrived. Once he got there, he was able to identify the problem and offered different solutions with their costs. I chose to purchase a new water heater, and he helped me decide which brand would be the best. Jae is very efficient and detail-oriented with the installation. I definitely recommend him for any emergencies and repairs. read more

Jae Pro Plumbing and Rooter - Plumbing Near Me

I called Jae on Sunday afternoon to replace my 50-gallon water heater. He responded very quickly and professionally. He gave me a quote after chatting and the fee is reasonable to me after asking around. Most importantly, he solved my problem! read more

Jae is super reliable and professional. I needed my toilet and sink to be fixed. He was quick and the value of his work speaks for itself. Great quality and customer service! I will definitely be contacting Jae for all my plumbing needs! :) read more