First, I have never been to Flour, so I can't directly compare. But I like the atmosphere of Jaho. It's a nice place to study, albeit a little loud at times. The chai latte is delicious, but seriously overpriced. I feel like everything is a bit overpriced here, including the food. I have been here only twice and both time the food portion of my order was entirely forgotten. The first time, I had to go up and ask about my sandwich, to which the employee looked entirely surprised. There were only about 4 parties dining at the time. It should be easier to remember my order. The second time I went, I asked about the soup not once, not twice, but three times, and every time all employees were shocked. When I FINALLY got the soup, it was scorching hot and bland. I regret spending the amount of money and time I did on bad soup. Seriously, how hard is it to make soup?? I think I will not come back. Starbucks also has a nice atmosphere, and at least they seem to care about their customers. I have been made to feel like my asking about the food is an inconvenience, but I paid for it! I feel like I'm just being tolerated. Don't like it anymore here. read more

Good prices, location, and breakfast. Would be an awesome place to study except it is dark and poorly lit! Otherwise comfortable and fairly quiet! read more

Love love love their cold-brewed coffees! Great place to do work/study while enjoying a beverage, but the pastries are very disappointing.

Absolutely LOVE this adorable coffee shop! It's a great place to spend some time at and eat in or drink your coffee. I come here often and thought I should finally write a review. The staff is nice and friendly and the service is really quick. The cookies are really yummy, if you like peanut butter try the PB cookie. read more

Slowly becoming one of my favorite coffee shops.... great chai, chill atmosphere, pleasant staff.

Fun place and a nice, cozy environment with plenty of tables for studying or hanging out. The coffee's good and the coffee cocktails are to die for (try the Reindeer Blood). read more

The place has become cuter since they've upgraded the furniture and general design of the place. I love their kombucha! I think this is the only cafe in the south end that serves it, so I'm a fan. My favorite barista is Raul. His smile warms up the entire place. read more

Great coffee and pastries!! Staff is always so friendly when I come in! Always my first stop when I am in the sound end!

I only go there because it's close to where I live, and I like the fact that you can work peacefully there. However, the food is so bland that I'm actually angry when I have to eat there. The sweet stuff is OK though, especially the peanut butter cookie, but all in all the food should be improved. read more

Oh my, this place is BAD! They probably capitalize on clueless one-timers. No prices anywhere. I took a coffee (fairly decent, but nearly $2 for a 'small'), and a 'custard pastry'. A small, flaky thing. Without saying anything to me, an employee grabbed it and ran to the back room. When I got it, they had microwaved the bejesus out of it. It was almost liquid and melted together with the paper it came on, and was filled with what seemed to be globs of sugar - extremely sweet. I couldn't eat it, tasted gross and very unhealthy. And yes, nearly 4 dollars for that pastry alone, over 4 with the tax. read more

I just bought an almond croissant and iced coffee. Cost me $7.50. The croissant was stale and greasy. Came in happy, walked out sad.

If I could comment on the coffee or food I would but the service was so bad I never got a chance. There were three ladies behind the counter, all talking amongst themselves. So I stood there, and stood there, and stood there. Finally, I caught the eye of one and she lifted a finger, signally for me to be quiet as she went back to her conversation, without saying a word to me. No problem, walked down the street to Flour and spent my money there. read more

I live right near Jaho so I go there daily for my latte. The coffee is delicious, but extremely overpriced. The service is also insanely slow. If there is even one person on line in front of me I walk out because I know I will be waiting for my coffee for at least 10 minutes. Jaho is located directly across from the Silver Line bus, so I usually go there in the morning while I am waiting for the bus. They are extremely understaffed and I constantly miss the bus while they take forever to make my latte. Sometimes the same person working the register is also making the lattes, so the whole process takes forever, especially if there are other customers. In the morning especially, they should know that people are in a rush and trying to catch the bus and get to work. Jaho has a great product, but they 100% need a more efficient system. read more

thirsty. went in for iced coffee and couldn't resist a (smallish) slice of choco-peanut butter pie - $9 + tip. pricey, no? both were good (am a pb freak), free wifi, airconditioned comfort, cool Decemberists CD playing. but really, $9?? read more

If I were rating this place on coffee alone I'd probably give it 4 to 5 stars. It's pretty tasty. If I were rating this place on the service than I'd have to give it 2 stars. My coworker and I stopped in for some coffee today and she decided to grab a sandwich to go. As we sat there sipping our coffees I watched one of the employees (a guy wearing a winter hat even though it was 72 degrees outside) holding hands with a customer seated at a table. It became clear that he was the one responsible for making the sandwiches which is why it was taking so long. Finally we got the sandwich and headed back to work. My coworkers comment on the tastiness of the food: "Meh". Why go to Jaho when you can go to Flour bakery for food that is not only more delicious but cheaper to boot. read more

Like someone else said - came in happy, walked out said. Great atmosphere but overpriced. The sandwich and small dessert I ordered were less than average, yet I paid more then $10. If you're going to charge this much you should at least try have good food to compete with your famously delicious neighbor, Flour. read more

This is a nice little coffee shop in the South End that rarely has an absurd line. The coffee and pastries are great! The egg sandwiches however have potential to be amazing, but the eggs they use are like having a hard boiled egg on a sandwich...gross. read more

I agree with the previous reviewers; everything is overpriced and tastes bland. The service is good, and there's plenty of seating...but Flour is just 500 feet away with better food and cheaper prices... read more

I only go to this place out of necessity. It's terrible. Overpriced. Takes forever for the simplest tasks. Can't keep the simplest orders straight (ordered an everything bagel not toasted - got a toasted sesame bagel 10 minutes later). Zero stars. read more

Update: recently they have changed their sizes and consequently their prices. Very disappointed in this as they did away with the small and now only sell the "new small" (which is an old medium) and really, it's just too big. I rarely need anything bigger than their small used to be and now it's a waste AND they upped the price an entire dollar for most drinks with the "new sizing." (It's saying something when they are a dollar more than Starbucks at the cheapest drink.) Happy to go to Flour, Render, or even Starbucks after this change. Shame-it had great potential. read more

Really good iced coffee- not bitter at all and a great roasted flavor! I loved that they use crushed ice in their cold drinks. Cool looking shop, but I got my drink to go so I didn't hang around too long. read more

Good coffee, good breakfast (if nothing fancy), good wifi and much less crowded than Flour down the street.

I'd give 4 stars for the coffee because it's damn tasty and I like having a variety of choices for cafes in the area. The downside is that the prices are a bit higher than others and I'm forever finding coffee grinds in the bottom of my cup (puts a damper on that last sip, but not that big of a deal). I wasn't as much of a fan of the food. There wasn't anything wrong with the shrooms n' cheese per say, it just wasn't anything to rave about. I wouldn't order it again, but there's a lot on the menu I haven't tried. For a mocha and a sandwich it came out to about 14 bucks...if the sandwich had been a bit better that wouldn't matter. Another perk- there's a lot more seating compared to Jaho's competitors and the servers are always polite. Overall, a nice alternative, I'm sure I'll be back, but it didn't claim title of my favorite cafe. read more

This, for me, is one of the better coffee shop experiences I've encountered within the SouthEnd/BackBay Boston area. I'm a habitual coffee shop interloper -- like trying new ones all the time. I have to say, most of the lattes I've ordered here were above par. Faves were the Chai and Cinnamon Latte, both a little rich, but generally awesome. Study-wise, they have a nice setup that includes patio seating, comfy window seated chairs, an L-shaped couch which also functions well with groups. Highly recommend. read more

I really like the coffee and hot chocolate at Jaho. It is quite spacious and thus also a good place to read.

Over priced coffee and bad service! Not a fan of this place nor the sister one in salem.

Fantastic coffee and the breakfast sandwiches are delicious and reasonably priced. Great addition to the neighborhood.

Very nice atmosphere. Friendly staff. But beware, some pastry is pretty expensive and not marked. $7 for small ice coffee and a pastry... read more

I just paid $9.00 for a tuna fish sandwich. It was served on the wrong bread which was lathered in mayo, and contained barely any tuna. For 9.00 there should be tuna. Never again. read more

I go here for the elusive green-tea honeydew bubble tea (without bubbles). It's based on an ancient recipe, so secret that apparently only one dude there knows how to make it without it tasting like really expensive slush. But if the stars align, and that dude is working that day, the drink is truly the nectar of the gods. read more

Jaho is going downhill! This place used to be pretty good, but it seems everytime I go in there now they are out of something. I just went to order a Mango with bubbles which is really good, but unfortunately, I get this response, "Sorry we don't have any bubbles," OK, Im used to it, they never have bubbles lately," then Ill just have the Mango juice, please". The woman takes my money and fills a coffee order for a woman who came after me, and then finally comes to me to tell me that they are out of Mango juice! Get your sh*t together Jaho! read more

I absolutely enjoy coming here. It is cozy and comfortable and their coffee selections are wonderful.

We are only visiting the area for a brief period of time and I was looking forward to trying some local brew. I also, as a habit, like to purchase local roasted beans when I can find them. Upon entering the store it was like pulling teeth to get someone's attention as the two employees at the register were way too busy talking amongst themselves. I had the website open on my phone and wanted to ask them about purchasing a bag of coffee per my little quest. I was directed to a few bags under the counter in front of me. I asked him if he could tell me about the coffee. He proceeded to tell me that he didn't know what he had on the shelf. I chose the Brazillian as that was what was up on my screen and one of two coffees that he mentioned briefly as if I was interrupting a very important conversation and was waiting so patiently for me to leave. My party inquired about cups of coffee but by that time I was over it and decided to buy my bag of beans and leave. This business gets three stars because the beans have a lovely aroma... But I have absolutely no desire to go back or give them any more money than I already have until they provide training on guest and sales. read more

This place is good for when you are on the loose with a colicky baby and need some joe and every place else isn't open yet.