Dr. Bank is ABSOLUTLEY THE BEST DENTIST EVER!! I have been going to Cosmetic Dentistry Marin for several years now & have never received anything less than STELLAR service, as if I was a part of their family. I am the biggest baby - super anxious over shots & he is the best & most caring The staff truly does the best job at making sure you are as comfortable as possible & have the best attitudes always! They provide nitrous oxide & light sedation depending on your personal needs. I absolutely love this office the staff & Dr. Banks, I am 45 & have yet to come across a dentist who was better in my life! If you are looking for a dentist at the very least you need to call & get a consultation to see if they are a good fit (they will be)!! Sarah ~ read more

This office is like family!! I can't say enough great things about Dr. Banks and the rest of the office. The office has state-of-the-art equipment, Dr. Banks is supremely knowledgeable, the dental hygienists are absolute sweethearts/masters of cleaning teeth, and the office staff never fail to single-handedly make my day with delightful conversation and above-and-beyond assistance dealing with insurance. I could go on and on, but if you're looking for a new dentist, look no further because Dr. Banks' office is simply the best. read more

Although I found Jake Banks personable, he really let me down in terms of his dental practice. On three separate occasions, he insisted that I needed a crown on a tooth and that a filling wouldn't suffice or wouldn't be possible to do. Being that crowns are costly, I decided to get a second opinion from my previous dentist of twenty years whom I loved and trusted. I'd stopped going to my previous dentist only because I'd relocated and his office was a considerable distance from where I now lived. My previous dentist assured me that a crown wasn't needed and he proceeded to do fillings on the teeth, both of which have held up just fine. On the third occasion, Jake had told me that there was a cavity under an existing crown that wouldn't be possible to fill without removing the existing crown and then having a new crown made to put in its place. My previous dentist was out of town so I couldn't consult with him. Since Jake had been adamant that the filling couldn't be done without removal of the crown, I believed him. A friend who lives part of the year in Ensenada, recommended I come down to Mexico for a visit and go to his trusted dentist, of many years, to have the filling done and a new crown made. I don't have dental insurance and pay out of pocket for dental work, Dental work is a fraction of the cost in Mexico compared to what it is in the states so I made all the necessary arrangements to be worked on by my friend's dentist. It was a long journey, between flying to San Diego and then taking a bus to Ensenada. When I arrived, my friend's dentist took an x-ray of my tooth and informed me that he wouldn't have to remove my existing crown to fill the cavity. He said he'd only have to shave off a very tiny portion at the base of the existing crown to be able to fill the cavity and that's just what he did for a mere $80.00. He stood to make a lot of money by doing a crown but was an honest man and didn't want me to have work done that wasn't necessary. That tooth has been fine ever since. In May of 2015, a different tooth developed a severe infection seemingly out of the blue. I have my teeth cleaned every four months and practice good daily oral hygiene and have never had a mouth infection in the past. The infection came on very suddenly and became severe within just a day and a half. I knew I had to be seen by a dentist and get some antibiotics ASAP as my whole mouth was throbbing and felt like it was on fire and my face had begun to swell all the way up to my ear. I haven't taken antibiotics in 20 years, as I prefer treating myself with herbal remedies and I rarely get sick but, in this case, I knew antibiotics were needed. It was Jake's day off when I called his office but I was told I could be seen by his partner, Dr. McConnell. McConnell turned out to have the worst 'bed-side manner' of any doctor or dentist I've ever met. He was huffy, insensitive, and mis-diagnosed the problem. I left the office in tears, without a prescription for antibiotics, and had to go to my MD's office to get a prescription. I had a very high fever and my MD seeing how inflamed my mouth was wrote a prescription for me. She told me I should really be going to a dentist and I explained I had gone to the dentist but I never wanted to return to that office as it had been such an awful experience with Dr. McConnell. The antibiotics cured the infection and I got a referral from a local friend to go to their dentist a week later. I'd had a complete set of x-rays done a couple of months earlier. When this dentist looked at the x-ray of the tooth that had been infected, he saw that the tooth was being afflicted by a rare condition called 'resorption'. He tested the tooth and determined that it was now dead. He told me it was urgent for me to be seen by an endodontist to determine if it would be possible to save the tooth by means of a root canal. It turned out it wasn't and I had to have the tooth extracted. It was a canine tooth in the smile zone, too. Bummer. I'd been assured by the front desk at Jake Bank's office that Jake had looked at my x-rays when they were taken and that he would've notified me if there had been any cause for concern. During the week that I had the infection, I called Jake Bank's office, to ask that he look at the x-rays, again, and let me know if he saw anything wrong with that tooth. I never heard back from him so I assumed everything was okay. My friend's dentist spotted the resorption problem, at once. Had Jake taken the time to really look at the x-rays when they'd first been taken, months earlier, it's possible my tooth could've been saved. I'm very disappointed with Jake Banks and McConnell's office. By contrast, I love my new dentist. He's extremely knowledgeable, skilled, and friendly. I have a great rapport with him and he even charges less for his services. Unless you want to pay for crowns you don't need and possibly have serious problems overlooked, I'd recommend going elsewhere. read more

I'm just reminded of how awful our past experience was with Jake Banks. He did a horrible job extracting my son's tooth. It was actually so traumatizing for him, that now (a few years later) my son is having panic attacks because he needs to get his wisdom teeth removed. Thanks a lot for making my son absolutely terrified to this day! read more

This office comes across as friendly and full of flashy new technology. Don't be fooled. Just because Jake Banks is young and seemingly nice does not mean that he is a qualified dentist. I went in for some routine fillings and have had chronic problems with one tooth ever since, although all the teeth Jake Banks filled are now very sensitive. I've had fillings before, but only the ones Jake Banks filled continue to give me trouble. On top of that, Jake Banks completely disregarded the pain I was experiencing on what turned out to be a cracked tooth. After spending a day with severe tooth pain (I could not even drink water), I went to see Jake Banks and was told that "sometimes teeth are just a little sensitive" and that apparently he has teeth that are sometimes sore. He encouraged me to go home and just see what happened. I told him I could not even drink water it hurt so bad and was then told, since it was a top tooth, that maybe I had a sinus problem, as if I couldn't tell the difference between one isolated tooth hurting and my entire sinus. I continued to insist that there was something wrong with my tooth and he finally wrote me a referral to see an endodontist who later informed me my tooth had a small crack and needed a root canal. I'm sure glad I didn't take the insensitive advice provided by Jake Banks to just go home. Bottom line, if you want good dental care and someone who does not minimize and brush off any unexpected dental pain/problems, go to someone else. read more

I am a fairly new patient of Dr. Banks, my experience with him and his staff have been nothing but amazing. Not only has he completed A+ work on myself, his staff have been awesome dealing with insurance and all the hurdles that entails these days. I have just added my wife to Dr. Banks patient list which she will be getting work completed tomorrow. I also decided to add my three children which I just found out Dr. Banks would also accept so I don't have to go out of town to a Pediatric Specialist. Woohoo!!! read more

I will only go to Dr. Banks from now on!!! I have never had a dental procedure without pain during it. I have a lot of medical problems including TMJ. Dr. Banks was very professional and took every precaution so my root canal and crown were pain free!!!. I couldn't believe!! I had avoided going to the dentist because it was like torcher. I have never had a most pleasant experience. His staff were extremely caring. They use the latest technology and make sure you are well taken care of. If you are looking for a good dentist, Dr. Banks is one of the best!!!! read more

Just moved here from the Midwest where I had the same dentist for 40 years!! Needless to say I was a nervous wreck thinking of finding a new one--- Dr Banks came highly recommended and let me just say --- the whole staff lives up to the hype-- I agree with another viewer that mentioned how pleasant it was to listen to the great conversation between he & his assistant while you are being worked on-- takes all the anxiety out of it-- In fact when we were done they asked me how I was doing and I blurted out " that was just GREAT" and I meant it-- Lucky us for finding such a great practice -- make an appointment soon you won't regret it-- read more

Outstanding customer service. Dr. Bank's is very friendly and laid back. He's approach is straight forward and caring.

In a world where customer service is what makes you stand out from the crowd Dr. Banks and his office are above all the best. I have never felt so welcome at a business. I would recommend this dentist to everyone I know and I do! read more