We've trusted Crutcher's Auto Repair with our vehicles for years, and they have consistently…read moreexceeded our expectations. The quality of their work is outstanding, and their team is always friendly, honest, and professional. They go above and beyond to fit us into their schedule and get our vehicles serviced quickly without compromising quality. We highly recommend them to anyone looking for reliable, trustworthy auto repair.

I've used Crutcher's Auto Repair for several years and have always had a good experience. On my…read moremost recent visit, they did an excellent job communicating everything they found with my vehicle. They clearly explained each issue, listed them in order of importance, and let me decide what I wanted to address without any pressure. I especially appreciate knowing what needs immediate attention and what can wait. They've earned my trust over the years, and I'll continue taking my vehicles to Crutcher's. Highly recommended.

Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

It's been hit or miss for me. The last time I was there wasn't good. I already knew that it was…read moretime for axles but to hear Steve tell me it was slinging grease all over the place was not true because I had just done my brakes and then I just put a new alternator on it and had spun it by hand and then they tried to tell me it had a chirp when spun by hand. I'm like there's no way. So maybe that's just me but then their price for new axles was double what Gateway in Columbia charged. Gateway did the axles for $480 per side in this place wanted over $1800 maybe that's tax included but it was ridiculous. But didn't they tell you you get that three-year 36,000 mile warranty but who cares when it's double. A water pump on the RAV4 also cost $1000+. I would drive south to Columbia. These guys think this is Franklin TN

Quick and efficient. Easy in/out. Thank you Fast Lane Express!…read more And...I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters.

I don't care for places that add on unnecessary items without just asking. I got the bill when the…read moreoil change was completed ($144 oil change, btw, and that was with $10 off). It included a "special filter" charge. When I asked what that was, I was told it was for high mileage. (My car is four years old with less than 75k miles.) When I asked if I needed this, the answer was no and was told to make certain I tell them that I don't want it in the future. Well, gee, why don't you ask me first? As I left, I told them that $15 charge for a special filter just cost them a customer and that I won't be back. He said "ok".

Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a…read morelow mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it.

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto…read moremechanics.

Had a leaky seal on my F150 and had been referred to Mayberry's and I am more than pleased with the…read moreexceptional experience and service I received. Being a first time customer Mark was quick to get me in and get the service done in a timely fashion. I would highly recommend them for any service. Frank S.

Mark Mayberry and his team took in a long list of 100k mile services on my 2012 Mercedes Benz e350…read moreConvertible. Olive (my Benz) always lets me know about the quality of service by how she runs, and she is purring like the cool kitten she is. Mark's quote for a 6 plug spark plug change was 1/4 what the local "European" car mechanics quoted, and they are fond of saying that they are the only ones who can do right by a Mercedes. We have had both of our vehicles serviced there, and what we are finding is they perform like they were serviced well, which is honestly the only measure that matters. Give Mayberry's a chance to earn your business, and they will.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

Absolutely the most trustworthy mechanic I've ever been to. Came for a "maintenance required"…read morereminder on my vehicle and they did what was necessary- I wasn't "upsold" anything or talked into extra work that wasn't needed. Photos of my car and parts were shared with me showing how everything looked further showing their honesty and integrity! Will use again.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

My AC had been misbehaving since I turned it on for the first time this season. Apparently, the…read morecompressor in my beloved 2009 Honda CRV went kaput. Per the advice of a well-meaning Valvoline employee, I went ahead and purchased a new compressor from O'Reilly, not knowing this would box me into a corner finding a shop that would install a "customer supplied part." Thankfully, I found Auto Doctor, who said they'd install the compressor I purchased with loud disclaimer that there would be NO WARRANTY. I, being too sweaty to give a singular rip, enthusiastically scheduled an appointment. At Auto Doctor you can expect no fuss and no frills, just quality, efficient service. Was it expensive? Well, yeah. But everything in Franklin, TN, is going to be, and to be honest I would've hocked a kidney for my AC to be functional again during this dastardly heat wave. So with that in consideration, dropping a few (6) hundo was a small price to pay.

In an area with no shortage of auto mechanic shops, Auto Doctor of Frankin is by far the best one…read more I went to Valvoline for a routine oil change one day and they said that they saw that a fluid in my car looked cloudy and abnormal and that I should take it to a mechanic to get it checked out. I took it to a well reviewed mechanic off of Columbia Ave that I'm not going to name and they quoted over $3,000 for the repair and said that they didn't even know conclusively what the problem was, but recommended repairs that may be related to the issue in order to be on the safe side. At that point I started to consider getting rid of the car. After a week I decided to just give it one last effort and get a second opinion. That's when I took it to Auto Doctor of Frankin. They came back with a CONCLUSIVE diagnosis and said it was just old caked up fluid. They fixed it for a little over $200, which was the price of just the diagnosis at the other place. Auto Doctor of Franklin solves a huge problem that many people have with mechanics. For customers, auto repair is a unique business, where the customer is essentially at the mercy of the business. In very few other types of business do customers hand off an asset like a car and get a bill and information in return without any real understanding of what's going on. That's why so many people dread going to the mechanic. That's also why it's so important to have a mechanic that's reasonable and is trustworthy. Auto Doctor of Franklin is that mechanic. No one in middle TN should be taking their car to any other mechanic shop but Auto Doctor of Frankin. People who take their cars to other mechanics besides this one honestly should lose their right to vote because Auto Doctor of Frankin is one of the easiest and best decisions you can make.