Technician fixed the issues. So I am changing the review…read moreback to 5 stars. All the issues have been fixed

I was misquoted $300 for removing my TV above the fireplace, transport to new home, & reinstall on…read morea wall there. Everything went wrong when Ismat showed up. He was complaining that my $300 mount was more expensive to remove & install. Then, he couldn't transport it in his van full if stuff. So, my roomate & I had to bring it down on my flat handtruck and put it into my suv. We brought it to the new place and he helped to hold the TV as we wheeled it in. Then he said he couldn't install it on my wall and we had to spend an extra $50 to buy this cheap mount that doesn't move side to side..etc. Then he offered to take my expensive mount & I said No. I only paid him $350 so he would leave. It was terrible. I'm having another company come in to install MY original mantel mount for $150.

Justin did an amazing job at our house! He installed a wall mount TV…read moreand sound bar. Took away 15yrs of old wires like a wizard. He went above & beyond to make sure we were happy. The next morning we had trouble and it was what they call a bad brain on the TV. ( not his fault) exchanged it for a new one the next day. It has been almost a year and everything is working perfectly. He's a definite keeper!!! Thank You Justin

Justin was super responsive and we had the work completed within days of my request. Super pleased…read morewith the outcome and would highly recommend Jacopi Designs.

I recommend this business!…read more Mr. Anthony is an incredible professional. He has a wealth of knowledge and experience in the tech installation/ electrician field. Over the years he has mounted multiple TV's for us. Anytime we upgrade we are confident in Anthony's ability to do a great job. This time we had a 77 inch TV mounted /wires inside the wall /connected to a soundbar. Not only did they do a fantastic job. The attention to detail stands out. From using a towel to place their tools - to not scratch our entertainment center, sweeping up our floor, and after setting up everything reviewing how to adjust the equalizer on the soundbar. If you want the best - look no further! Thank you Mount Em Up

Anthony and Izzy are fantastic: a friend of mine who's also my real estate agent and who lives in…read morethe same building I do recommended them and I'm so glad I took that advice. I had an old 65", mounted (too high) on the wall. Anthony knew exactly what needed to be done. They took down the old TV, took off the mount, patched up the old inlet of the conduit, made a new inlet, threaded cables through, mounted the TV lower (with my new mounting bracket), and hauled away the old TV. Anthony has done a lot of work in my building before and knew exactly where the studs would be and that there would be a transverse metal bar that wound make threading cables hard if you were to not know it existed. It was no problem for this pro. I would 100% recommend him to anyone who needs TV mounting or home theater wiring. Very glad I went to him instead of Geek Squad!

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

I don't know how this company has so many 5 star reviews. For a premium price, I would expect…read morepremium value and instead got a mediocre install. Context: I initially hired Man Cave of America to mount two Samsung Frame TVs - one in a media cabinet and another on a plaster wall. In the end, the work on the media cabinet was so subpar that I did not trust them with installing a TV on a delicate plaster wall and asked them to leave. Pros: - They were able to widen an in wall hole for wires without drilling into the wall Cons: - Lack of precision. They had to drill 3 sets of holes. Any experienced mounter will tell you that Samsung Frame TVs require precision - they clearly did not understand this or have experience with this. Now I have a number of holes in my wall for no reason. - Lack of efficiency. They quoted 4 hours of work for 2 TVs. I thought this was high given prior mounting job experiences but they had good reviews so I let it slide. Mounting one TV took them no joke 3.5 hours. I was flabbergasted. - Poor communication. I noticed that the team was having trouble mounting the TV and asked if there were any challenges. They said no and said it would be just another 15 minutes. 20 minutes later, I asked them again how it's going, they said it would be 15 minutes. This pattern repeated for three cycles and I lost trust in their work. I would much rather have someone explain the challenges they're facing so I can understand the issue vs. say nothing is wrong and burn time. - Lack of attention to detail. After 3 attempts to mount and 3.5 hours of work, the TV is still not level - again, I was flabbergasted! - They left a number of tools at our house which is just unprofessional. How mediocre their work is became very clear when I had another mounting company, R8Works, install the TV on the plaster wall. The mounting took less than 1 hour, was mounted on the first try, was perfectly leveled, and was legit 1/3 of the price. I cannot reccomend Man Cave of America but highly recommend R8Works.

I have purchased numerous audio products from AVI since 2022…read more Tony, Dave and his team have always provided me with great customer service and personal care. When things go wrong (which is rare), they quickly respond to phone calls or emails. They have advocated on my behalf to save me thousands of dollars. If you're considering high end audio equipment, and you want to ensure you will received personalized care suited to your system and budget, run to AVI in Marin.

I contacted Audio Video Integration looking to demo a compact, single-box streaming speaker system…read more(specifically inquiring about options like the Naim Mu-so 2 and McIntosh RS250) for a small space with strict size constraints. Sales rep Dave Costa was dismissive, patronizing, and completely misunderstood basic product specifications from the start. He repeatedly insisted that self-contained wireless speaker systems require external speakers, conflated them with separate streaming amplifiers, and aggressively attempted to upsell expensive component stacks while completely ignoring my explicit space requirements. When I clarified what I was looking for, he doubled down with unsolicited lectures about my budget, patronizing comments about how I conduct audio comparisons, and backhanded insults toward reputable brands. As an audio professional, I expect a specialty dealer to listen to customer requirements and understand the gear they sell. Assuming a specific form-factor request equates to a lack of budget, and talking down to customers because of it, is terrible business. I will gladly take my business to another high-end audio dealer that values customer service and knows their inventory.

Yianni was professional he worked with my schedule. Unfortunately something came up with work and…read morewasn't able to complete my job. however Yianni showed up on time and was ready. Definitely my fault but Yianni was excellent in communication.

Yianni was professional, on time, and pleasure to work with. He's an expert at what he does and…read moreaffordable.

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

Spencer was terrific! He set up the TVs and sound system, kids game stuff. I would like have him do…read moresome more but it appears he is no longer in business. If anyone knows where he is, message here

Spencer what a great guy. Got my mom's new 50" flat-screen mounted over the fireplace and hid all…read morethe wiring in a neat fashion and cleaned up after the job was done. He's our go to tech guy. Thank you so much!

Alan is one of those guys that you meet that on first blush may seem like he's selling you a lot of…read moregear you don't need. I'm a former technology journalist and he had stuff I hadn't heard of. I ran his gear past people in the know who said "yeah, that's good." A sidenote: Sometimes Alan is slow to get back to you on phone or iMessage. He's booked solid. I don't like it any more than you do. But in the bay every single good professional is like this, because they are inundated with calls and need to do in-person evaluations to do a good job. I wish the world was easier too guys. Sorry. Alan did a giant (119") 1080p surround sound installation in my loft in Oakland late last year. It was costly, and Alan worked with me to bring down said cost with explanations behind every bit of rational and actual links to what he was getting. Alan also let me use gear I already had, which meant that the actual installation itself was quite confusing to look at at the end. I was furious, and not particularly nice to Alan afterward thinking he'd broken everything. No, what he'd actually done was an intricate, cost-effective amp/ethernet installation, built through the *ceiling*, leading to my aged receiver, to the speakers I had provided. In essence, if you know stuff about a/v, once you bring in someone's potentially bashed-up gear into the situation it effectively is a gamble to see what will work with what. Alan not only made it all work, including with a receiver that I would frankly describe as aged, he recommended the right places to save money to still have the effect I wanted - an awesome home theater. It came out looking and sounding amazing, and more importantly removable. He taught me in a non-condescending manner what he did and why he did it, and made a clear promise (and actually booked time to) fix any problems. There were no problems. Any anger I had was that I didn't understand how it worked and the only criticism I could give was Alan didn't leave a manual of his work. Alan is not cheap. Alan is also - and I use this term very rarely - an actual artist. He wants the thing to look and sound perfect. I just hired Alan to do a second job he has not started yet, and he talked me OUT of spending $3000+ on a new projector screen and $2000 on a new projector, telling me to keep my quite-adequate plasma screen, as it'd be just as good. I am sort of a gadget/network person and know what I'm talking about. If you want a cheap guy to do an okay job, don't hire Alan. Don't waste is time. He will charge what he charges for the gear at the price it comes out at (if not cheaper, and believe me I've checked). If you want someone to put down some cheap CAT cables and some HDMI cables he found on Monoprice and Amazon, give them a call. Alan is an actual professional who knows a lot. I take umbrage at anyone claiming Alan "focuses on dollars more than customer service." My own personal experience, even when I was not the most calm (calling him at 2:30am GMT from England, where I was at the time of installation), is that he cares more about customer service than most A/V people I've run into. And knows more than them too. Overall, what you get is the closest you can to professional at a consumer price. It's not cheap. It never will be if you want something that'll last, sound good and look good. If you want constant download speeds/constant signal throughout your home, Alan is going to find *what will do it.* To S.B.: I do not know specifically what equipment you were left with by Alan, however I have spoken to him about the networking gear he uses, which (I used to sell WIFI/WAN/LAN gear commercially) is Unifi/Ubiquiti gear. This prices much the same as a Netgear Nighthawk/high-end ASUS router, and gives superior service all around. Alan is not just a guy who knows things about audio/visual, he is actually very smart and knows about networking gear too. I do not believe you were sold a $1000 router. I imagine you were sold a $1000 setup which would cover your entire house. The WIFI never really working properly? Not really sure. And if it's 5x the price of a Mac airport - your comparison point - I'm gonna go ahead and say your knowledge on networking product is deficient. That's an $84.99 or $184.99 router, and if you're using that as a comparison point you're not buying a Netgear Nighthawk, Asus AC87U or Unifi AP AC - all of which are on the upper end of the routing scale and are the only routers a real professional would use. If your new guy used these as your comparison points. If you want your signal and your download speeds to be consistent and the signal to be constant across the house, you need good gear. This is not cheap gear and Alan is not a "cheap" provider who "just gets things done." I've got no fiscal benefit in having him around. I choose to spend tens of thousands of dollars with the man because he's just that damn good.

You may note that Alan hasn't had a review on here for many years. That's because his business has…read moregone down hill fast and things are not good. We've had multiple AV professionals in our house over the years and we've also had Alan. There is a major difference between the two. Cutting corners, sloppy work, and long delays are the norm. Not to mention he will put a lien on your house and threaten you with legal action if things don't work out. Trust me. Avoid. At. All. Costs.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.