Ordered sweet potato fry's, they have sugar on them, and served with some creamy sugar sauce, come on people.... sugar! I want the natural sweetness of sweet potatoes with my savory burger, not added freaking sugar. read more

Tasty, but the service was atrocious. We went right before an FC Dallas game and were told there was a 15 minute wait but that there was open seating at the bar. So we went to the bar and waited 10 minutes while two bartenders completely ignored us. By then we saw open tables and went back to the hostess and were seated immediately. But we still didn't have a waitress for another 5 minutes. The waitress was friendly and took our order, but came back later to tell me they were out of the beer I had ordered. So finally after being there for almost 20 minutes, we had our drinks. We ordered our food and it also took an extremely long time to arrive. We almost walked out because we didn't want to be late for the game, but the food arrived and we quickly scarfed it down. I had to go hunt down our waitress to pay her because we were tired of waiting at that point. The burgers were good and they had some unique items that I may have been interested in trying, but I doubt we'll be back. In addition to the wait the atmosphere wasn't very inviting. I'm also not sure why they have the waitresses dressed so scantily because it just makes the place look trashy. Next time before a game we'll go to one of the reliable tex-mex places nearby. read more

We went for breakfast. I was pleasantly surprised that the food was good and hot. I would give the food 4 stars. The service however was beyond bad. We were seated at a table next to the hostess We sat at the table for over 15 minutes before anyone came over. Thankfully ( sarcasm) the waitress and waiters provided inappropriate entertainment throughout our dining experience. The hostess often broke out in a booty shake and then would grab her booty with both hands while dancing. The waitress dress code seems to be extremely short shorts, a huge sparkle belt and tanks that showed off there belly jewelry. I am also pretty sure that most of them have never waited a table before. They struggled with taking your order, bringing drinks, and refilling or offering other choices. At times the dancing and booty shaking was so uncomfortable we did not know where to look. This was not an after hours place nor was it late in the evening. It was 10:00 am on a Sunday.. read more

We were really hungry for a good burger and fries. Jake's might have been the place to get just that but not on our first and only visit. First of all the young lady who was our server arrived at our table promptly after being seated. She was friendly initially until she discovered that we weren't there for happy hours drinks. The smile faded and friendliness turned to cool disinterest quickly. Okay. At any rate we ordered a burger with cheese, a quarter pound hot dog along with fries and onion rings. The food came out pretty quickly but nothing was piping hot. The fries might have been good but they were barely warm. I'd like to try them when they've been freshly cooked. Same with the onion rings which are coated in a nicely sweet beer batter. They also might have been delicious if hot out of the fryer. A few of them actually gushed cold grease when we bit into them. Not good. The hamburger patty was a sad shade of gray so it's probably good that it was almost paper thin too. The buns for both burger and hot dog were poppy seed which I really enjoy. The crust of seeds was almost too generous like they had been rolled in the seeds. The split and grilled hot dog was actually hot and had a good flavor. It was the best thing we tried. After our food arrived a manager who appeared to be flying by asked if everything was good. We just nodded. The question seemed to be one that really didn't beg to be answered. After we had finished our waitress actually asked if she could get some shakes to go started for us. Shakes to go? Wow why not just say, "What's your hurry? Here's your hat"? My dining partner and I both chuckled at that and asked for our soft drinks to go instead. So in sum, the service was not great but it was sufficient. The food for the most part was served at an unacceptable temperature and all, except for the burger, had the potential to be really tasty. We won't be running back to try the place again which is sad because we'd love to have found a nice newer place in boring Frisco to find good basic freshly made burgers and fries. read more

Spare yourself the aggravation. Beyond slow service. No front of house to greet you. Seat dirty and had to ask to be cleaned. Was warned in reviews about the slow service but 2 burgers and wait 50 mins!! The service staff are just too young, clearly not trained and clueless. Saw staff walking around with food going cold trying to find which table the food should go to. Not once but 4 times. No management is running this place. Just staff walking around in a daze. Clueless. Never tasted the food as husband so frustrated he walked out. Finally a manager appeared and apologized but way too late. Needs a manager and trained staff and a better ordering system and a kitchen that can turn out a burger in under 10 mins!! read more

Dear Management: PLEASE stop implementing a full-service atmosphere to a burger joint that doesn't need one as the service here is beyond horrible. We get it - the addition of a full bar and extra corporate rooms seemingly can triple the profit margins, but you are castrating your longtime loyal Dallas-based customers, and ultimately will ruin your reputation and probably your business as a whole. I applaud your experiment here, but the ship has sailed and your customers have spoken. IF YOU NEED PROOF - Just look at the reviews for the Lake Highlands location - Line Order rather than full service - as it is exponentially superior, and was the best burger joint I ever had growing up. Don't ruin my childhood, please. Signed, A loyal, but disgruntled, 26-year customer. read more

Ridiculously overpriced! I think I paid $7 for 3 pieces of bacon, shredded iceberg lettuce, 1 tomato, two slices of white bread, and some mayo. Nothing AT ALL special about this food. NO kids menu! It's Frisco, TX and there is NO kids menu. I couldn't get over that. So I ordered my son a ham and cheese sandwich for $7. This EXCLUDED fries, chips, drink. This is JUST the sandwich. Same goes for the BLT that I wrote about above. Service was sub-par! My daughters lunch came out 20 minutes after everyone at our table for their food. She got to eat alone. I was beyond frustrated at this point. Manager and waitress was far from apologetic. Just behaved like that was the norm. In summary, if you want a $7 slice of meat between two pieces of white toast (no side or soda included) with service that could care less about the customer....Jake's is your place! read more

Literally hands down best place ever!!!! Yes the wait for a table is absolutely horrendous and long but it's sooooo worth the wait. I'm a regular at this point cause their kicking chicken salad and mozzarella triangles are to die for read more

Love the breakfast here. Everything made fresh to order. Can't beat eggs, bacon, hash browns, biscuit and gravy $7.95. Just wished they opened before 8:00am. read more

Jakes - Traditional 2 egg breakfast - Bars Near Me - Frisco, Texas

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Loved this place, Grace Ann was a great waitress. Great burger an fries. Can't recommend this location enough.

On my last visit to Jake's Uptown, I was less than enthused with the service that I received. It was not a busy afternoon (around 4 PM), so I was surprised that the server was as inattentive as she was. She came by to take the order, then to bring the check. Our food was brought by a different employee altogether, and I had to summon a different server for drink refills. Instead of a burger this time, I ordered the grilled ham and cheese sandwich which was delicious! The loaded cheese fries was huge for a "small" order, and was covered with bacon bits, cheese, and chives. Definitely delicious! The restaurant was clean and inviting, with nice, ambient music playing in the background. I will visit again soon, and will hope for a better experience with a different server, because the food is wonderful. I still love the original Jake's in Dallas, better, though! read more

We love Jakes food but take out is the worst. We typically order take out every Saturday while we are working at our shop over the last 6 months. Very disappointed the last 2 months we've ordered. Every order has had something wrong....left out salad dressing, cheese fries EVERY time instead of cheese tots as ordered, doesn't leave off the things we asked to leave off and very cold food. I compare the online order to the actual keyed in order from the restaurant, my online order is correct. So whoever is keying in the order is not paying attention. I asked once and the bar tender just laughed about it. Love your food Jakes, but I am not ordering pickup or delivery from you guys anymore. So disappointed. read more

Hailee was our bartender tonight and she killed it! Great personality and our drinks were never empty.

I'm not sure why there are SO many negative experiences here, we've been about 10 times since it's opened and typically have pretty good service, albeit sometimes a little distracted. Food comes out in a reasonable amount of time and the beer is always frosty cold. We usually get single meat burgers and tots. Breakfast is also solid...great oatmeal pancakes and breakfast tacos. Service, atmosphere, and food blows Burger Girl out of the water... read more

Jake's has amazing burgers and great service. We come here all the time as a family and date night. We have never left disappointed. Burger of the Month suggestion: Inspired by Shooters Burger in Dallas. The Curd Furgeson. Has Wisconsin fried cheese curbs, grilled onions, jalepeno bacon, & chipotle ranch. ENJOY!!! read more

We went Thursday night around 8:00. The four of us were seated quickly, orders taken, drinks brought and then the wait! Finally received our food. The order was correct but ALL the food was ice cold. We complained and they said, ok, we'll bring the order again. 25 minutes later, it all came out again HOT but by then, we were sick of waiting and some had eaten the cold food because we were starving. The mgr. comped our bill which was good but come on, get some waiters that know what they are doing!!' read more

I'm in Frisco for a little while visiting friends before I head home to see my family. We went in to Jake's Burgers and Beer and I was really surprised by how great the service and food was! I have a food allergy and our server Grace Ann was so knowledgeable and so sweet and took away all of my anxiety about my food. Thank y'all! read more

i used to work here about 4 years ago and it was a mess but they have gotten all new staff and they are showing a great change in this business and have added so many new items to the menu and they are delicious!! I HIGHLY RECOMMEND TRYING JAKES!! YOU WILL NOT BE DISAPPOINTED!! read more

Definitely in my top 5 for burger places. This was my 3rd visit and each time I have had the breakfast burger and it is the bomb dot com! Plenty of TV's to keep you entertained while you eat, clean and friendly. This last visit Faith did a great job keeping my glass full and giving me outstanding customer service, I would definitely recommend this place to friends and family. read more

Went to.this location with my.supervisor and coworkers tonight. Worst way to end the day!!!! The servers were ditzy and couldn't remember what we had just told.them.... They screwed up several parts of.the order then after we complained they tried to.fix.it.and.screwed up.again. The.Manager stepped in and.tried to.fix the screw up.and screwed up.as well When it was time to.pay we were all.charged for.the screw up which we were.told.we.would not have to pay for He corrected it and took our payment methods. Then got.the credit cards mixed up.and.couldn't remember which order belonged to.which payment method. The girls were.hanging.all over the.guys like.it was a.strip.club. Totally inappropriate. Trash!! read more

Came to give it one more shot. Yup, service still sucks. I just saw a bartender in a rush to leave and gave the customer their food order with her purse on her shoulder. Crappy service. Our waitress was also horrible.....again. It really irritates me when I have a waitress that is more focused on her side work than her customer. I just don't get what the problem is anymore. read more

This place rocks. The Jakes special loaded cheddar fries and a cold draft beer is all you need for a perfect lunch or dinner. Service is ok but with a lot of TVs and goblets of beer waiting an extra minute shouldn't be a big deal. The sweet tea is also excellent if you are not into drinking. Breakfast is great too with a lot of options. read more

In from out of town. Made the mistake of not checking reviews first. Actually came here because the place I wanted to go had a 2 hour wait. Hostesses and servers are both, ditzy and bitchy! Took 3 tries to get a coffee. Then no spoon to stir or cream to put in it. I'm from NYC so am not used to great service but this is horrible. I'm sure by the time I get my food it will be cold. Update...food makes this place!! It was worth the wait and annoying servers. Upping to 3 stars. read more

My second time at Jakes, great food, drinks and service. Lexi did a great job, made it fun for our entire group.

SERVICE.....well....the biggest problem with this place is the service and I would have to agree with others, the wait staff is very independent and does not seem to care about their tables. Having said that, the food itself is great. I've never had a bad burger here. They do seem to have some inconsistencies in cooking the food from visit to visit but overall pretty good for a burger joint. read more

I've been coming to this place for a while now and we don't really order the food; we usually come for wine night which is half off a bottle of wine on wednesdays. their mozzarella sticks are good, but the only thing that they are consistent in disappointing us is that their wine glasses are always dirty... which in turn makes us drink out the bottle. almost 9/10 times we come it's never clean so beware of that :) oh and the smell in this establishment is weird/strong read more

My girlfriend and I came in to hangout and have a good time and our server Amanda was a great help. She was friendly, very informative, and overall a great server. We would 100% come back because of our experience due to her. read more

We had opted not to visit this place because of the past reviews but we were craving a burger so we thought we would check it out. We really loved their burgers & tater tots. They were fantastic and the beer was served in schooners and it was so cold which was a definite bonus. We have now been there twice and the food is deliciously consistent and the service was great!! The only reason they didn't get 5 stars is because they don't have a kid's menus so you have to order everything separately which will cost you about 10-12 bucks. We will return!!! read more

For the third time. Ordered to go. Terrible attitude from bartender. Confirmed for ranch and fried pickles with her a d Paid for fried pickles. The bartender repeated the order when she brought it out and I did not check. When I opened the order at home, no pickles and no ranch. Open your order because it's probably wrong read more

Great location, nice patio, super playlist, and dog-friendly! Ask for Hollee, get the jalapeño bottle caps, and try the Cheddar Steer burger. read more

You can't go wrong. Every time at every location, Jakes always hit it home. Keep it up!

Oooohhhh Jakes.....I love your food but the service is so challenging. My order hasn't been right in 2 years but I keep going back because when it's finally right, it's so good. I might be giving up and looking for a new love. :( read more

First of all, the patty melt was awesome. Onion rings were ok, stuffed jalapeños were ok. We also ordered the jalapeño cap burger which was good. I will definitely come back when I'm ready for another patty melt, it was 5/5 for sure. read more

Service again is a problem. We have been here for 15 minutes, they haven't taken our food order and haven't seen a server for about 8 minutes. It's as though there is no manager and the waitresses just stand in corners talking to eachother. After all of the drama, the manager jumped in, gave us a new waitress and made things right. May have salvaged us as Jake's customers. read more

Had an amazing burger at Jakes and the jalapeno peppers were outstanding not to mention great service by JB. We will return and ask for JB, so glad we sat at the Bar to get his prompt service. read more

My family and I had a terrible experience with the service at this restaurant. It took them over an hour to seat us (multiple people walked in after us and they were seated first) when we were finally seated, we waited another hour for them to bring the food out. When we asked our waitress what was going on she said there were only two waitresses. These two hard working girls are trying there best to take care of a restaurant full of people. We asked where there manager was (he was nowhere to be seen) and he's sitting in the back while these girls are busting there butts. read more

Food was pretty good I had cheddar fries with chilli chives bacon and ranch it was actually pretty good but I found a HAIR..and it was not mine so they took that item off my bill. So they did the right thing but it will be a while b4 coming back. read more

We decided to try this place one more time since we had not been in over a year. The floor and tables were dirty. The fried pickles had good flavor but the portion size was cut in half. The burgers were flavorless. I ate half of mine because it was dry and tasted like plain, browned, ground beef. The cheese fries were good. It also appears that staff have their friends hanging out while they work. We won't be back for sure. read more

Jakes - This is the whole order. Not much for $5.49 - Bars Near Me - Frisco, Texas

I guess I should've read the other reviews before going, although since I've been a fan of other Jake's, I probably would've still gone. In short, our worst Jake's experience ever. Service was table. Order was completely wrong. Five burgers ordered, only four received, and they were all wrong. Drinks were wrong as well. Waitress couldn't have cared less. Never apologized once. Then she disappeared until we were done. Drinks weren't refilled. Additional beers weren't offered. Management should be ashamed as this place will quickly soil the Jake's name if they don't get their s&@! Straightened out! For perhaps less money, try II Brothers across the street. Burgers are better. read more

I am definitely digging the vibe of this spot for brunch. The patio is great for a sunny afternoon, and early Saturday the waitresses are sassy and spunky and quick with the service. I had an omelet with mushrooms, cheese and onions which came with hash browns and a massive biscuit. The mimosas were the hit though. I believe they're about 6 dollars but it they're fairly strong so 1 or 2 is plenty. Who knew this spot that's known for burgers knew how to do it up for brunch? I'll probably be back if I'm cruising around the Frisco area. read more