Service . I was there to possibly purchase an item and browse I was let in by Jackie an employee of…read moreDon Roberto and I asked her a small favor. I wanted her to let me know if a piece of jewelry was real or costume jewelry, she said that she would not be able to I asked if anyone in the store might be able to help me there were some 4 or 5 employees and she said no . I find it interesting that a jewelry store with employees selling gold jewelry are unable to tell you if an item is fake or real. Makes me wonder if they know what they are selling real or fake . Bad service is not a way to run a business every one walking through their doors should be treated with dignity and respect not just if you're not buying please leave attitude. Service and courtesy will get you a long way in business. Unhappy customer Joe

Jewelry is of excellent quality. There are several other…read morejewelry stores in the area, but the quality does not compare with Don Roberto's. The staff is friendly and helpful. We received assistance upon arrival without having to wait l. Throughout my visit I was assisted by Jacque.

On Thursday, January 22, 2026, I visited Fresno Coin Gallery and parked in a nearby lot that I…read morebelieved was permitted for customer use. Approximately 15 minutes later, I returned to find that my vehicle had been towed. I was later informed that a neighboring business enforces towing for vehicles parked in their designated area. Unfortunately, the posted signage was unclear as to which parking spaces belonged to which business, which led to the misunderstanding. Despite this situation being completely out of Fresno Coin Gallery's control, the owner demonstrated exceptional kindness and professionalism. He personally drove me to the tow yard to retrieve my vehicle and then to the insurance office so I could obtain a copy of my registration, as I had recently renewed it and did not yet have the physical copy. In addition, he paid the $600 towing fee out of his own pocket. This experience speaks volumes about his integrity and commitment to customer service. I am extremely grateful for his help and generosity, and I will absolutely continue doing business with Fresno Coin Gallery. I highly recommend them to others.

I had some inherited jewelry that was too small to wear so I took it in to sell. The offer I got…read morewas very fair and the person who helps me answered questions and let me know each step what was going on. I took the offer I was given and was able to buy presents with some of the money. Very happy with the whole process.

Wonderful professional staff of knowledgeable and caring people! I can recommend them to anyone…read morelooking for a reliable and responsive jeweler whether to buy or have service for your jewelry and watches!

Stay away from this store at all costs. I went in yesterday 6/8/26 to adjust the bracelet of 3…read morebrand new watches that I recently purchased. After 30 minutes of checking me in and taking the information about the watches, they informed me that the price would be $275!!! Just to adjust the bracelets taking 2 or 3 links from each watch. I said no thank you and took my watches right then and there and went home. Today I found an independent jeweler and he charged me only $20 to adjust all of my 3 brand new watches bracelets. Be aware of the unnecessarily expensive prices this store will charge you with!!

I was looking for everyday dainty solid gold jewelry which won't tarnish and look great with…read moret-shirts and dresses. I picked out a cute dainty necklace and small hoop earrings. I had a Great customer service, they let me try on as many items I wanted to. They have a variety of modern and traditional gold jewelry. I will be back.

Lovely helpful staff and gorgeous Indian quality excellent inventory. Security. Highly recommend!read more

Very helpful. I knew what I wanted when I went in and I got it at a reasonable price, with no…read moreannoying attempts at upselling.

There are not enough words to describe how incredibly pleased I am with their service! They took my…read morering from looking musty to a Must see! Roxy saw my vision, the jeweler made it happen, and it was worth every dollar! Thank you!!!