I was looking for a place to get my dad's watch repaired and I came across this business on Yelp…read more It was #1 listed. It was easy to get here. It's right next to Glossy Nails on Blackstone and Herndon. The lady who helped assist was very nice and I believe the guy who came out to say hello to us while we waited was also the owner. My dad had two watches one needed a battery replacement and the other needed the links to be removed so it fit perfectly onto his wrist. Total came out to $40 and I think that's a really nice price. I'll definitely come back here again if I ever need any repairs done for my jewelry. Service was also pretty quick! It took about 20 minutes! Thank you!

I was very pleased to visit c.k. Jewelry repair to have my play ring fixed it was not made from any…read moreprecious metals and was held together by glue, Chris was able to save my poor ring and stone, thanks to his expertise and craftsmanship. Thanks to him my ring has more life in it. Thank you.

The service is quick & the owner explains the details of any work to be done…read more However, the personality of the owner and his son make the Jewlery experience extra special.

I needed two new batteries replaced on my Gucci watches and now none of them are any good thanks to…read morethis jeweler. They stole the crystal on one watch and hide the fact that they had taken it. And the other one the second hand is stuck. I called them and alerted them of my problem and it's been over a week now, no call. I'd avoid this place at all cost, They don't seem to care about humans that don't look like them.

I've been many times to this establishment for all my Jewelry needs.... and they sell various fine…read moregifts too for all occasions. They use to be in Madera but now relocated to Merced....I love this store and will follow them there too... matter of fact have.

Leighton's is absolutely the best jeweler in Madera with out a question hands down. Although I know…read moreit not to be true, it seems as if they always put me in the front of the line. Turn around time here is unreal. And the prices are second to none.

This place specifically states that it buys rare coins we have coins worth a lot and a few coins…read moreworth a few dollars the lady here it's 2:06 pm she just weighed the bag and offered $2. This is absolutely ridiculous second time I come here last time for jewelry she sent me away without even looking at my necklace to fix it. So irritating find better employees who want to try. They are located on Blackstone and Gettysburg next to this restaurant

Friendly and knowledgeable staff, fair pricing, and probably one of the best selections in the…read moreCentral Valley. Huge inventory of gold and silver, plus plenty of supplies for stackers. Always a solid stop whether you're buying or browsing.

This review is long overdue, but I wanted to share my experience so others don't make the same…read moremistake. Orloff overcharges, by a mile. I came in for a consultation to tighten loose prongs on two diamonds on my wedding band. When I walked in, I was greeted by a saleswoman who took my ring and almost immediately called over a colleague for help. Having two salespeople inspect a ring for 10 minutes, completely misidentify the metal as white gold, and speak with zero confidence was an immediate red flag. It felt less like a high-end jeweler and more like a mass-market commercial chain like Kay Jewelers, where sales volume is prioritized over staff expertise. When they initially quoted me $250 for white gold, I had to correct them and clarify that my band is platinum. Their instant response? "Well, that's going to cost more, $500." Five hundred dollars just to tighten existing prongs, no new metal, no replaced stones. I walked out in shock. A month later, one of the diamonds fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care I didn't experience at Orloff. He inspected my ring within a minute with complete confidence, confirmed it was platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it. His quote? $35. Thirty-five dollars! I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning, I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I initially visited Orloff because coworkers recommended them, but had I known they would quote an arm and a leg for basic work, I would have saved myself the trip. While I'm sure they have happy customers, their pricing for simple repair work is entirely unreasonable. Save yourself the headache and go to a real, knowledgeable craftsman. Maybe an overstaffed sales floor seems to have diluted the staff's expertise. Having two employees inspect a ring and misidentify it as white gold is a clear sign of a lack of product knowledge.

This is a long overdue review, my apologies Max. But from start to finish was nothing but…read moreprofessional. From the moment I met Max Orloff, I knew the level of service would be unmatched. Max gave his expertise from the watch world and helped me decide on my Omega Seamaster. I couldn't be happier with my decision to make Orloff's my go-to timepiece shop. Their selection is extensive and they have the knowledge to go with it. If you're looking for your next timepiece, don't hesitate, come here!!

Highly recommended!!! My wedding ring was perfectly redesigned based on a picture at a very…read morecompetitive price Support your local family businesses yesssssss

Fantastic service, good work at a more than fair price. I had a couple of pieces repaired and they…read moredid just that in the time they said. They also cleaned the jewelry as well. Thank u for the great service.

Scott, the owner is awesome. He was attentive and responded quickly to my calls and questions. I…read morefelt I could trust him with my sentimental jewelry. I brought my ring in to get resized and had him solder it again because the previous jeweler had done a messy job. He polished the white gold, cleaned the diamond, and resized it perfectly. He resized this ring, adjusted another, and fixed two necklaces within 24 hours and a very decent price! I will always come to him now for my jewelry needs!

Scott has very fair pricing and is very fast! I have had him resize a couple rings for me and make…read morecustom settings for loose stones I brought in.

If I could rate this Jewlery shop with infinite stars I would. They are AMAZING, I have never…read moreexperienced such great customer service until I started coming here. My husband had my engagement ring here, and his experience was so good that he came back to have our wedding bands made. I told them what I wanted for my wedding band, they let me pick their brain about it, and then they made it beyond my expectations. I could not recommend them enough!!!

They did a horrible job on my necklace I had to take it elsewhere to get it fix. customer service…read morewas horrible also!

I had the BEST EXPERIENCE here at the Diamond Gallery!…read more I visited the Diamond Gallery in 06/2026 due to a loose diamond and the other diamond fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care. He was so friendly and welcoming. He inspected my ring within a minute with complete confidence, confirmed it my band is platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it for $35. I couldn't believe the pricing! I was quoted $500 at Orloff, but for only prong tightening (my diamonds were loose during that consultation). I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning; I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I shared my experience and the incredible care I received with a few coworkers. One of them actually visited a jeweler recently and was thrilled--she said her engagement ring came back looking even better than when she first got it. My husband and I felt the same way about mine; it looked even more stunning than the day I first wore it. That's the magic of finding a master craftsman. They don't just fix a flaw, they elevate the whole piece. Thank you, Brandon!

Oh no! What could we improve?! Let's start here…read more I purchased a watch and wedding ring 7 years ago from the Diamond Gallery. Both have weathered daily wear well. Very happy with my purchase. I Left the watch and ring with them for a minor repair early in May. I told them I wanted to remove a link to resize the watchband and asked if they could refurbish the watch case. The ring was missing a tiny diamond chip. I needed the missing diamond chip replaced. June rolls around and so far I had heard nothing from anyone about any progress. 3 weeks pass before I got curious and impatient and decided to call to find out what was going on. Ken says "the diamonds are on back order and that the watch would be about $190 to repair. We didn't know if you wanted to spend that much to get the watch repaired so we didn't know what to do. Hmmm. Here's a novel idea. PICK UP A PHONE AND CALL ME ON THE NUMBER ON THE ESTIMATE! Jeez. Ask a question. You might just get an answer. It made me wonder how long my watch would have sat there if I hadn't bothered to call and check? I explained to Ken that yes, like the estimate says, repair the watch and resize the band by taking out a link. He asked if I wanted the crystal replaced. I say yes. It's not a super expensive watch but it has sentimental value and I wanted it completely repaired. Three more weeks pass and no news. No call. I call again. They say the store is closed for a week for vacation and they don't have any information on my watch or ring. But they will call me as soon as they are open again. Finally call me yesterday ( it's now mid July. It's been well over ten weeks since I dropped it off.) They ask, what are we supposed to do to the ring? I said it was supposed to get one of the diamonds replaced that is missing. He says "Oh. It looks like it's already been replaced. I guess you can pick it up tomorrow." Wife goes to pick up the watch and ring and they ask her, "Did he want the crystal replaced? It's got a couple of scratches in it." I told my wife to just pay for whatever they did and bring it home. I certainly didn't want to leave it with them again for another 10 weeks. She gets it home. I put it on only to find out they never took a link out to resize the band. Do I recommend them? Ha. This level of incompetence or complacency is really hard to find. I can understand a miscommunication. A mistake. This minor task was a train wreck from start to finish. The other funny thing? When I dropped the watch off, I asked the guy if they had a Citizen watch like mine except with a green dial face instead of the blue and he immediately said no no. I can check around but that would be pretty hard to find." As I was walking out the door, I looked to the left and in their watch display window I saw one sitting there with a green face. I just now decided to order it. On Amazon. The only assumption I can come up with, is that this is place must be just a storefront for laundering money. I can't imagine how they can stay in business with this level of customer service. I'm kidding of course, but yeah, I'm thinking I wouldn't recommend this place to my worst enemy.

Service . I was there to possibly purchase an item and browse I was let in by Jackie an employee of…read moreDon Roberto and I asked her a small favor. I wanted her to let me know if a piece of jewelry was real or costume jewelry, she said that she would not be able to I asked if anyone in the store might be able to help me there were some 4 or 5 employees and she said no . I find it interesting that a jewelry store with employees selling gold jewelry are unable to tell you if an item is fake or real. Makes me wonder if they know what they are selling real or fake . Bad service is not a way to run a business every one walking through their doors should be treated with dignity and respect not just if you're not buying please leave attitude. Service and courtesy will get you a long way in business. Unhappy customer Joe

Jewelry is of excellent quality. There are several other…read morejewelry stores in the area, but the quality does not compare with Don Roberto's. The staff is friendly and helpful. We received assistance upon arrival without having to wait l. Throughout my visit I was assisted by Jacque.