I come here to get my rings cleaned and inspected. Every so often they clean it super well where I…read morecan really tell a difference but most of the time they don't put enough time into cleaning it. They also don't always inspect my rings throughly which they should be doing. They try to pitch their fusing my engagement and wedding rings together bc they rub, but don't all rings that are stacked? Idk it's their job to fix any damage caused to my rings. It's okay. A lot of their jewelry in here is outdated and old lady looking. If you're looking for an engagement/ wedding ring I'd recommend diamond direct(which apparently they all have the same owner), but this selection is nicer.

Went in to shop for wedding bands on a random weekend. My partner and I have very specific concepts…read moreof what we want our rings to look like, so we had a LOT of questions for Hailey, the person who was taking care of us. Not only did she answer every single question we had, she was great about offering solutions to help us avoid issues in the future. Thank you very much, Hailey and team!

We went in because my engagement wore thin and broke In the back. The broken part pinched my skin…read moreslightly. My wedding band also needed some smoothing up. We were told the repair would be around $630, as it needed a half shank. We tried to ask about other options, even a new setting. Just to see what was available. They would not even show us any settings, saying it would be around $2k. They suggested coming back in 3 weeks because of the pinched skin. They said my ring size would be different than it has been for 38 years, even though my ring still fit perfectly. Apparently they assumed we were bums and had no money. We were literally given the brush off! My husband recently purchased a pair of earrings for me there and has made several purchases over the years. We went to another local jeweler, we were greeted with a smile, they gave us all our options, showed us new settings. Examined the broken ring closely and said it not only needed a shank but the prongs were worn. We got a quote of almost half of your quote, to do a more extensive repair. We will no longer ever purchase from James Douglas Jewelers again.

James and team do a great job! They repaired and cleaned my ring and it looks brand new.read more

Too rich for me. Was looking for a chain replacement for a pendant. 18 inch. 14 carat,$2500. How…read moredo you stay in business. 1000% profit on jewelry? No thank you. Found one for a reasonable price elsewhere. If you don't have deep pockets, look elsewhere.

"Christine provided exceptional customer service throughout my jewelry repair process. From…read moredrop-off to pick-up, she made me feel genuinely welcome and cared for. Highly recommend!"

I picked up a bracelet I had repaired Nick was very polite…read more He was knowledgeable and Professional. I highly recommend this jeweler

I had my bail on my pendant resized and my bracelet fixed that had a crack in it. Monti jewelers…read moredid such an amazing job. Could not be happier with the results. I will never go anywhere else

Outstanding jewelry repair job at reasonable price !!! Friendly and professional service…read more... Completed in record time. I am so glad I stopped in. Thank you

I had some loose stones on a ring and they had it fixed for me within a couple days, which is…read morerelatively unheard of (usually it takes several weeks at other shops!). They also fixed a necklace for me and a necklace for my mom. We were very impressed by their service. We browsed their jewelry and there is a very nice engagement ring section with many different settings and a way to interchange the different diamond shapes onto the ring to see what style you prefer. If I wasn't already married, I'd want to buy my wedding set there!

I've been dealing with Dapels Jewelers for several decades. I visited again today and once again…read morewas not disappointed. I can't recommend Paul enough. He is so kind, patient and has everything just the way you request. I wouldn't recommend any other jeweler in a timely manner!

You need to ring bell to get into store but good luck if they answer and let you in. Waited 10…read moremins, no reply or answer but you could see them in back at jewelry desk.

This jeweler has earned my highest praise! Allan and Pam are professional, friendly, and a joy to…read morework with. I strongly recommend, if you need a jeweler, see them first. Charlottle

My husband first went to Dean Diamond 13 years ago to find an engagement ring for me. He didn't…read morewant something everyone else had, Allen helped him actually design one for me. He was patient and very helpful through the whole process and they designed the most beautiful diamond in diamond I have ever seen. Unfortunately a flaw in the design from the company was they didn't have a way to secure the inside diamond in so just a few months in it did fall out. Dean Diamond replaced it with a brand new one, well the same thing happened. That is when we decided to just go with a solid black diamond so I didn't have to worry about it. Allan actually brought in 3 different stones and let me pick the one I wanted. All of this was no charge! Fast forward 12 years later my husband and I go back to get me an anniversary ring, once again it can't be anything anyone else has. He picked out the most perfect one, of course once again a flaw in the design didn't give enough area to hold the diamond so it fell out. We took it back to them, Allen sent it in to the company who then literally redesigned the ring (even for future sales) to have more gold around the diamond to better hold it in. Again, no charge to us!! All this being said I wanted to show this is one of the best places for jewlery, they are honest and the product and companies behind the product are great! I definately feel the value is there as we had both my rings appraised elsewhere for insurance purposes and they both came back way above what we paid. I highy recommend Allan at Dean Diamond in Greensburg Pa. to everyone!

I had this Jewelery repair estimated to replace the pearl in my mother's Ring from Glatz was $210…read more I don't think the rain was worth $210 so I went to Mitchells and had the same repair done with even a larger pearl for $65.

I was in the market for an engagment ring and decided to check out Mitchell's. After buzzing at…read morethe the door they unlocked it and I walked in to see one woman trying to fix some jewelry at the counter. I was not greeted, but figured that maybe everyone hadn't got back from lunch yet (it was 1pm), so I cut her some slack there. After waiting patiently for more than 5 minutes the lady finally said harshly "Are you here to pick up?". I replied "No. I am interested to speak with one of your sales associates when someone is available". To this she said absolutely nothing. I could hear someone(s) in the back office, so I knew that they had people there, they just weren't interested in helping me. I waiting 5 more minutes and decided to leave. Not suprisingly they had no objection to this. Not only did the complete absence of customer service rub me the wrong way, it was also this feeling from the moment I stepped in the place that they weren't interested in my business.