Excellent care and services! Highly recommend this dental practice!!…read more Dr. Anu Malhotra is an exceptional dentist who listens and provides the required treatment with great care and ensures that the patient is comfortable and at ease during the procedure. Very courteous, helpful and responsive staff. Officer manager Ms. Marcie is excellent in customer care and is very professional & personable. Highly recommended this dental practice for all type of dental needs!!

My friend and co-worker visited this dentist office a few weeks ago and was told that she had to…read moreget her tooth extracted as she was having some jaw pain. She went back as she had prepared to get the tooth extracted. The dentist that she saw decided to take an Xray and stated that there was nothing wrong with her tooth. If the correct methods were done in the beginning that she would not have gone to the office for a 2nd time. To make matters worse, when she arrived at the office a payment was taken before she ever saw the dentist. That is something that I never heard of before. How can you take a payment before work is done not knowing if additional work will be done which will require an additional charge? After taking her money, and the extraction was not going to be done, why keep her money? they did not have a problem taking it and keeping it and sending it through the process of sending it through as a payment which is not rightfully theirs to keep!!! She has been trying to call continuously to get her money back and now they are telling her that it is a process but was it a process when they took her money before services were rendered? Businesses like this have to do better with the services that they are providing and take their time with the patient's needs, not to unnecessary services and provide great customer services. Business flourish because of word of mouth and I would not recommend this place to anyone in the way that they have treated my friend and co-worker. And lastly, she has repeatedly called regarding her money, and it seems as though they have blocked her number. Can you even imagine that a place owing you money and they have the nerve to block YOU.. what would happen, if it was the other way around! DO BETTER RICHARDSON GENERAL AND COSMETIC DENTISTRY... BTW ..I was forced to give a 1 star rating!

Love this office! I've been coming here since I was a kid with Dr. Lai, and have continued enjoying…read moremy experience at the same office when Dr. Kapadia took over. This location is pretty convenient for those in the Richardson area, or even neighboring cities because it borders Plano as well. Charlene (front desk admin) is very friendly and efficient. I always get text notifications (you can set this up with them) two times prior to coming in, and a confirmation call. This is really useful for me because I make the appointments 6 months out and don't remember the specifics. If you need to change your appointment, it's also quite convenient to change times / days. Just take a note to the days they aren't open! The process of cleaning and results are always clearly explained to me when a question arises. The cleaning and polishing process is a painless experience, and fairly quick for me (under the hour). Everyone here is so nice- Recommend this dentist!

My smile is ruined. Dentist Nishit is not very experienced with doing tooth fillings. He is quick…read morebut the fillings will be too big and under filled where brushing after every meal will not be enough to prevent cavities around the filling. The best he will offer is to redo the fillings and "will probably lead to root canal and crown." I had four fillings done by Nishit and all four failed the following month. I told him when he finished the fillings that when he used the floss it cut the floss. He said it was nothing to worry about and that he would make any touch ups for free when I come in a month later for cleaning. I said ok and brought it up again first thing when I came back for my cleaning a month later. The AI scan of my teeth confirmed the new fillings had all failed. I'm afraid to go back Richardson family dentistry as my teeth or so damaged I'm afraid to smile or take pictures anymore. My insurance was maxed out so I have to wait a full year to find a new dentist that can help me fix the mistakes. If you need any dental work beyond a cleaning. Please beware. I really hope no one has to be put through what I have been put through. The staff is nice and very polite including Nishit. He is just inexperienced with fillings.

Found this Gem while searching for a place that can remove my wisdom teeth ASAP and take my…read moreinsurance. I was able to Schedule a last minute appointment and was able to get in the next day. From over the phone customer service to the procedure it was a smooth process and after procedure instructions were clear and easy to follow. I definitely recommend the Wisdom teeth guys 10/10 service !

This was an incredible experience for my granddaughter. Having had my wisdom teeth removed as a…read moreyoung adult. I recall the experience being pretty uneventful. However, a lot of people have had issues and when we stumbled on the wisdom teeth guys, we could not believe the pricing! When we went in, we were all prepared to have all four wisdom teeth removed however, looking at the x-rays, they did not think that her top wisdom teeth which were not impacted or misaligned needed to necessarily come out. This significantly reduced the price that we had to pay. The procedure went on in about 30 minutes and she came out with some great instructions, a prescription, and a kit. within about five days, she was perfectly fine.

Dr. Teng is the best. I have recommend him to everyone. My family has all switched over to…read moreBrilliant Dental.

Dr. Teng is amazing. Very knowledgeable and has the best level of personal effect. The staff is…read morealso friendly and very helpful.

I've always hated going to the dentist. Dr.Bui was recommended to me by friends and I am so glad!…read moreHis bedside manor immediately puts your mind to rest. State of the art equipment and techniques make for the best outcomes possible. Highly recommended.

Did not verify with my insurance before doing the procedure then charged 4 times more than my…read moreprevious dentist for the same thing. I will not return.

I had an emergency and Dr. Sudhi made it a priority to see me. He helped me understand my issue and…read morehow to prevent it for next time. Since my invisalign is making my teeth shift a lot, I got a piece of food stuck in one of my back tooth. It caused a lot of throbbing and a huge headache. He spent a good 10 minutes numbing me and pulled it out! Miracle worker! He said to tie a knot in my floss and to be consistent about it!

"Thank heavens for this Synergy Dental. The staff is professional and I have a new mouth because of…read moreDr. Komson. He is very skilled and has fixed my mouth so well. I have been a patient for 2 years and I am so pleased with new techniques used to fix teeth. I highly recommend them. This town needs this place".

I am 4 weeks post opp and they call me to tell me they have to cancel my appointment on Fridays…read morebecause they are no longer open on Fridays. When I entered the agreement to have this done, they knew I could only come on Fridays. They are now telling me I can go to another location, however that is further than I can drive. I mean driving 2 hours to a dentist is not what I can do or agreed upon. This is against ethic practice due to the surgical complexities

My Dental Implant Journey!…read more I started my dental implant journey with NuTeeth Dental Implants Center (formerly Prime) in June of 2023! Here we are now August of 2025, two years later. As a senior at the youthful age of 66, starting my dental implant journey was a big decision! My research as to who I would entrust with my dental implant journey took some time! And though there were challenges their professionalism in handling the situation at hand further validated that I had chosen the right dental implant professionals! My smile reveals a well worth it journey, and decision in choosing NuTeeth Dental Implants Center (formerly Prime) team! Dr. Le, DDS, Dr. Choi, DDS, Dr. Heidari, DDS, and their incredible staff, receptionist, dental assistants and lab technician whom all have treated me with compassion, patience, and the highest level of professionalism. Blessing to you all at NuTeeth Dental Implants Center (formerly Prime) for helping this youthful senior in achieving the ultimate smile! -- A Thankful Youthful Senior Patient

Wonderful experience for our whole family! From cleanings to ortho and the kids' dental work,…read moreeveryone is always so kind, professional, and great with children. Highly recommend!

Terrible Quality and Zero Consistency…read more My dentures from Canyon Creek Family Dentistry have never fit right and keep falling. I've had to return constantly with no real solution. The staff changes nonstop, and every visit feels like starting over. Completely inconsistent and unprofessional.

Staff is absolutely amazing! Gentle, honest, straightforward and supportive. I'm having extensive…read morework done and I wouldn't want to go anywhere else!

The staff is good it's their management tgst is not professional specially when they owe you money…read morebecause they overcharged you beyond what the insurance covers its a shame

I have been to this Dentist for almost three years but this past month I have suffered from the…read moreStaff of the Dr for fraudulently charging me for covered reimbursement from Insurance company and fraudulent use of my credit card because the office Manger Becky demanded my credit card with the CVV code and used it fraudulently charging me twice and giving back one refund and telling the Insurance Representative had three way call with us . She lied to her and the credit card company. I have filed a complaint against the Dentist and the practice with Medical Insurance , the credit card company and Better Business Bureau about this incident . I am senior citizen who is going through a hard time and I told the Dr. who called " friend " that it was not right what he was doing . He tried to correct it but his office Manager seems to have more power over him . She issued a refund and promptly reversed it as it was a pending credit. I am now going through a lot of issues with credit card card company and faxing all the documents to them has costs over $10.00 . It has been pink put on hold but they have lost the trust factor. Hopefully I will prevail. But none should hand over details of a credit card over the phone because it can be fraudulently used and in this this case it has . The Dr the so called "friend" seems to be unaffected but I have told him I will filing fraud charges against him . Anyone going to this place of business beware of fraudulent charge and procedures done that were not allowed by the Insurance company so they can gouge with unnecessary charges and do not give out your credit card except in person. They have been rude as possible and acting like saints and lying . Something I with my medical situation can do without . Very poor and they lost two customers my wife and myself . I hope that people read this painful review of this Dental Place and find a more reputable place of business

Dr. Allen Faiz did several dental work on my mouth . Unfortunatly, he is not a good dentist…read more I had 3 dental implants with him. Those causing me problems. I have a food trap in one side and the bite was not right in Both sides( implsnts are in left and right sides) Dr. Faiz did not seem to agree with how the crowns were fitting. He tried to make me believed all was correct. Also the color of the crowms did not match . He also did a bridge and a crown which was very painful. My bridge never really fit well, the upper teeth do not met with the lower teeth on my right side. This had cause one of my lower tooth to receded which is causing me pain. Currently, I have bleeding on both sides of my mouth ( he did a crown on left upper side too). I also have ulcers on the side of the bridge and implant from time to time. He definetly did a poor dentsl work on my mouth. Now, I will have to find another dentist that can hopefully fix this problem. I am so traumatize now and don't trust any dentist. Save your money and unecesary pain and avoid this dentist .