Love this office! I've been coming here since I was a kid with Dr. Lai, and have continued enjoying…read moremy experience at the same office when Dr. Kapadia took over. This location is pretty convenient for those in the Richardson area, or even neighboring cities because it borders Plano as well. Charlene (front desk admin) is very friendly and efficient. I always get text notifications (you can set this up with them) two times prior to coming in, and a confirmation call. This is really useful for me because I make the appointments 6 months out and don't remember the specifics. If you need to change your appointment, it's also quite convenient to change times / days. Just take a note to the days they aren't open! The process of cleaning and results are always clearly explained to me when a question arises. The cleaning and polishing process is a painless experience, and fairly quick for me (under the hour). Everyone here is so nice- Recommend this dentist!

My smile is ruined. Dentist Nishit is not very experienced with doing tooth fillings. He is quick…read morebut the fillings will be too big and under filled where brushing after every meal will not be enough to prevent cavities around the filling. The best he will offer is to redo the fillings and "will probably lead to root canal and crown." I had four fillings done by Nishit and all four failed the following month. I told him when he finished the fillings that when he used the floss it cut the floss. He said it was nothing to worry about and that he would make any touch ups for free when I come in a month later for cleaning. I said ok and brought it up again first thing when I came back for my cleaning a month later. The AI scan of my teeth confirmed the new fillings had all failed. I'm afraid to go back Richardson family dentistry as my teeth or so damaged I'm afraid to smile or take pictures anymore. My insurance was maxed out so I have to wait a full year to find a new dentist that can help me fix the mistakes. If you need any dental work beyond a cleaning. Please beware. I really hope no one has to be put through what I have been put through. The staff is nice and very polite including Nishit. He is just inexperienced with fillings.

I had an emergency and Dr. Sudhi made it a priority to see me. He helped me understand my issue and…read morehow to prevent it for next time. Since my invisalign is making my teeth shift a lot, I got a piece of food stuck in one of my back tooth. It caused a lot of throbbing and a huge headache. He spent a good 10 minutes numbing me and pulled it out! Miracle worker! He said to tie a knot in my floss and to be consistent about it!

"Thank heavens for this Synergy Dental. The staff is professional and I have a new mouth because of…read moreDr. Komson. He is very skilled and has fixed my mouth so well. I have been a patient for 2 years and I am so pleased with new techniques used to fix teeth. I highly recommend them. This town needs this place".

Billing practices are inconsistent…read more First told us they are in network and then billed as out of network. A simple dental cleaning appointment turns into a xray fest with 7 xrays and a bill of ~$ 400.00. Yes you provided the x-ray services but were they really needed? Where possible please strive to provide clarity to your patients on the cost of procedures ahead of time. Telling your patients "You signed the paperwork" is hiding behind fine print and insulting their intelligence.

I have to start by saying that I really, really dislike the thought of going to the dentist. A lot…read more When our old dentist retired, we tried a few places and they really didn't seem to fit. I tried Fluellen on a recommendation from a neighbor, and am glad I did. They are flexible with my crazy schedule, but most importantly made me feel right at home and totally relaxed. Everyone definitely made it easy for me to forget that it's a dentists office!

I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

Excellent care and services! Highly recommend this dental practice!!…read more Dr. Anu Malhotra is an exceptional dentist who listens and provides the required treatment with great care and ensures that the patient is comfortable and at ease during the procedure. Very courteous, helpful and responsive staff. Officer manager Ms. Marcie is excellent in customer care and is very professional & personable. Highly recommended this dental practice for all type of dental needs!!

My friend and co-worker visited this dentist office a few weeks ago and was told that she had to…read moreget her tooth extracted as she was having some jaw pain. She went back as she had prepared to get the tooth extracted. The dentist that she saw decided to take an Xray and stated that there was nothing wrong with her tooth. If the correct methods were done in the beginning that she would not have gone to the office for a 2nd time. To make matters worse, when she arrived at the office a payment was taken before she ever saw the dentist. That is something that I never heard of before. How can you take a payment before work is done not knowing if additional work will be done which will require an additional charge? After taking her money, and the extraction was not going to be done, why keep her money? they did not have a problem taking it and keeping it and sending it through the process of sending it through as a payment which is not rightfully theirs to keep!!! She has been trying to call continuously to get her money back and now they are telling her that it is a process but was it a process when they took her money before services were rendered? Businesses like this have to do better with the services that they are providing and take their time with the patient's needs, not to unnecessary services and provide great customer services. Business flourish because of word of mouth and I would not recommend this place to anyone in the way that they have treated my friend and co-worker. And lastly, she has repeatedly called regarding her money, and it seems as though they have blocked her number. Can you even imagine that a place owing you money and they have the nerve to block YOU.. what would happen, if it was the other way around! DO BETTER RICHARDSON GENERAL AND COSMETIC DENTISTRY... BTW ..I was forced to give a 1 star rating!

I love my DENTIST! I don't want to share him. Dr. Wang is…read morethe man and is AMAZING. He has been my dentist for over 15 years. He takes great care of my teeth. He is pleasant and friendly. He is kind and gentle and I HATE PAIN. I have referred my family and they were equally impressed. Dr. Wang and his staff are like family. His staff is courteous and professional. The office is modern, clean and you can even watch television while getting your teeth cleaned or fixed. So I can say the care, quality and integrity is on point. He will even call you himself to check up on you after a procedure. This makes him so personable. He is fast, but precise and I love Daisy the hygienist. She cleans my teeth perfectly. I am so happy and proud to be a patient here! Also everyone in the office knows I love traveling. They always engage conversation about my travel adventures. Bonus Dr, Wang takes care of my mom as well. She loves him too!

Great staff, pleasant environment. Dr. Wang clearly explains all procedures and any future…read moretreatment suggested. I highly recommend.

My husband started going to Dr. Joe and recommended him to me. I decided to give him a try and…read moreleave my normal dentist of 3 years, and I'm SO glad I did! Nancy cleaned my teeth so well. I haven't had that sparkling clean feeling in years. I could tell a huge difference from my previous cleanings. She was so informative, kind, and professional. Dr. Joe was a delight, and Ryan was very helpful. I'm definitely glad that I made the switch. I feel like my teeth are in much better hands now.

I am 64 years old and have been encouraged to have my two wisdom teeth removed by multiple…read moredentists. Being a staunch dental coward, I kept putting it off for 30 years. Due to insurance issues, I decided to face the fire and get it done. I had always imagined there would be incredible pain, both during and for days after. Having known many people who looked like chipmunks for days following their extractions, I didn't want anything to do with it. I was wrong. First off, Dr. Joe is an amazing dentist. I had no pain during the procedure, and I am serious about this. I had no pain during the shots - they did such a good job of deadening the areas, and it was effective. I had no pain during the extraction and so little discomfort after that it was truly amazing. I only took pain meds for one day after, and only as a precautionary measure. I also thought because of my age, I would be entered into another level of pain and lengthy healing - wrong again. The worst part of it was no coffee or carbonated liquids for a couple of days and being relegated to soft food. They did, however, encourage ice cream, so I purchased a couple of pints for medicinal purposes. Dr. Joe is the guy to see if you are putting off having a tooth pulled of any kind. I am grateful for his expertise and the kind, professional staff at Smile Blvd.

Dr. Teng is the best. I have recommend him to everyone. My family has all switched over to…read moreBrilliant Dental.

Dr. Teng is amazing. Very knowledgeable and has the best level of personal effect. The staff is…read morealso friendly and very helpful.

I am 4 weeks post opp and they call me to tell me they have to cancel my appointment on Fridays…read morebecause they are no longer open on Fridays. When I entered the agreement to have this done, they knew I could only come on Fridays. They are now telling me I can go to another location, however that is further than I can drive. I mean driving 2 hours to a dentist is not what I can do or agreed upon. This is against ethic practice due to the surgical complexities

My Dental Implant Journey!…read more I started my dental implant journey with NuTeeth Dental Implants Center (formerly Prime) in June of 2023! Here we are now August of 2025, two years later. As a senior at the youthful age of 66, starting my dental implant journey was a big decision! My research as to who I would entrust with my dental implant journey took some time! And though there were challenges their professionalism in handling the situation at hand further validated that I had chosen the right dental implant professionals! My smile reveals a well worth it journey, and decision in choosing NuTeeth Dental Implants Center (formerly Prime) team! Dr. Le, DDS, Dr. Choi, DDS, Dr. Heidari, DDS, and their incredible staff, receptionist, dental assistants and lab technician whom all have treated me with compassion, patience, and the highest level of professionalism. Blessing to you all at NuTeeth Dental Implants Center (formerly Prime) for helping this youthful senior in achieving the ultimate smile! -- A Thankful Youthful Senior Patient

The staff is so friendly! Going to the dentist is not always that fun..but this place makes it…read morebearable :) I always enjoy talking with the ladies at the front. They are so easy to talk with. Dr. Kung is also super friendly! I applaud his ability to remember everything I say to him during my last appointment. I have pretty terrible memory myself, so I am always extremely impressed whenever he asks me about something I told him in the past. He is extremely personable and leaves a lasting impression considering patients don't talk with the dentist for too long during the cleaning appointment. I also got my wisdom teeth pulled not too long ago. I was just given some anesthesia. It was quick & easy! I was prescribed antibiotics and really did not need any painkillers because recovery was not bad at all. Even got a phone call from Dr. Kung checking how I was doing. Sorry I missed your call, Dr. Kung! I still listened to the voicemail haha. Highly recommend this place for your dental hygiene!

Been going here for the past 8 years and I always had a great experience. The new office is clean…read moreand everyone in the office is very kind and professional.