I love my DENTIST! I don't want to share him. Dr. Wang is…read morethe man and is AMAZING. He has been my dentist for over 15 years. He takes great care of my teeth. He is pleasant and friendly. He is kind and gentle and I HATE PAIN. I have referred my family and they were equally impressed. Dr. Wang and his staff are like family. His staff is courteous and professional. The office is modern, clean and you can even watch television while getting your teeth cleaned or fixed. So I can say the care, quality and integrity is on point. He will even call you himself to check up on you after a procedure. This makes him so personable. He is fast, but precise and I love Daisy the hygienist. She cleans my teeth perfectly. I am so happy and proud to be a patient here! Also everyone in the office knows I love traveling. They always engage conversation about my travel adventures. Bonus Dr, Wang takes care of my mom as well. She loves him too!

Quick and efficient. The hygienist and dentist were very knowledgeable. They also didn't try to…read moremake me get cavity fillings like the last place did (I didn't have any)

WARNING: Get a second opinion if treatment is recommend by Dr. Nobles…read more My first visit with him I was told I had a cavity which seemed out or ordinary considering I hadn't one for years. However, I proceeded with the filling which felt like he shaved 1/4 of my tooth away. A year later, I'm told I have another cavity and maybe a second one. This was now suspicious to me so I got two in office second opinions. Both dentists said they see absolutely nothing on the teeth noted by Dr Nobles, and my teeth and gums are healthy. Additionally, I provided them with my previous X-rays, before the filling, and they couldn't not see what caused him to think there was a cavity. I'm very disappointed and feel taken advantage of and violated. I just hope others are not blindly taking his diagnoses.

I've been a patient at this office since the start of 2020. While the managing dentist has changed…read morein that time, the quality of service and care has been spectacular. They referred me to another dentist for a graft procedure I knew I'd needed but hadn't felt confidence in prior dentists to pursue the surgery. The staff at Addison Dental made me feel comfortable to engage with the referral dentist. After that procedure, I returned to the regular care of the wonderful professionals (specifically, Yo) at Addison Dental. They've improved my overall dental health with product recommendations and careful attention to detail in every visit. I'd also like to specifically shout out the amazing front desk staff. In general, they're wonderful and caring and sweet, but they've always gone the extra mile in my eyes whether it is to reach out about needing to reschedule something (once), confirm an appointment, or update me about a service I requested. Here's where they really blew me away--I requested a replacement retainer because a prior dentist in California made modifications that were failing and I was upset about it. They were confident a new retainer could be made and took reference photos and molds for the lab, because it's an unusual retainer. The lab made the wrong retainer three times and Crystal was quick to update me about her efforts to get me this elusive retainer. I was not charged a cent for the lab's mistakes or the office's extra molds or time spent taking them, nor for all of Crystal's time spent discussing the request with the lab, or talking with the California dentist office about the order to specify the retainer requested, or for her ability to not only obtain the requested retainer but she also went out of her way to ask for pink and glitter to be added to my retainer like my original had. At this point, they can probably rip all the teeth out of my head and I'll still be recommending them because how incredibly tenacious the people in this office have proven to be to do right by their patients. You should come here unless you're terrible.

It's been a great experience so far! I have had a filling removed. My teeth cleaned 3 times and now…read morestarted the Invisalign process here. Dr. Rowell has a professional, sincere, reassuring and calm demeanor that I appreciate so very much. I feel like I can trust him and his staff. His office staff are all friendly and competent. Thank you!

Super professional and friendly dentists ! No photos to display of course but highly recommendread more

I drive 20 miles here because they're amazing. I've come here for decades and was going to quit…read morewhen my dentist retired, but Dr Welch and staff are just too good.

I called a month ago and said they took my insurance and when I went to appointment they said they…read moredidn't take it after me filling out 30 mins of paperwork. Check the day I call if you take my insurance not the day of my appt.

I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

I am one of those I don't like dentists at all. I've had dentist make me cry and upscale me stuff I…read moredidn't need. Dr loftus is nothing like that. His motto is he works for you. You don't want to get it done ok. But if you delay it's on you and not him. He is very personable and down to earth. I've been going to him for almost 6 years now. His office staff the receptionist and the dental hygienist are amazing and so sweet My hubby, son and brother all go to him as wel as a few colleagues of mine. Highly recommend

OH NO! My gut was telling me to walk out during the consultation phase of my first (and last) appt…read morewith Dr. Loftus. Seriously, I had the urge to get up and leave, which is a first, but I didn't want to be rude so I stayed. He is nice and friendly, but he was not listening to me!!! I was trying to tell him my basic teeth concerns/issues/dental history but then he started correcting me. Lol ok. Kept cutting me off, talking AT me, asking questions but not waiting for my answer. I found him to be incredibly abrasive and I wish we could have slowed down and established basics before getting to all the chit chat and joke cracking. The purpose of my visit, my most pressing issue, was to address a few minor chips on my front teeth. I expected he'd examine the chips and my bite/alignment, then set me up for a "composite bonding" which is a common procedure. (I would have had this simple and straightforward treatment done by my previous dentist but unfortunately I moved and am new to the DFW area and looking for care!) Dr Loftus let me know the reason for the chipping is the way my teeth grind, or line up when I'm unconscious of it. Totally makes sense, that sounds right. But let's get to the solution, please can we talk about fixing the chips now? No. He said I'll need braces because otherwise "it will keep happening" even after filling in the chips. Is it possible I might chip my teeth in these same spots again in the future, due to the underlying cause of the chips in the first place? Sure. That's possible, but a reasonable dentist would just fix the chips as requested instead of referring me for orthodontial work! I pumped the breaks and said that's way too drastic, I'm not getting braces, I've already had them as a teenager, and I'll cross that bridge IF and when I get there. (No to be honest I am never getting braces again haha I have nice straight teeth. A night guard is one thing but getting braces due to a chipped front tooth? Whaaaaat?!) Loftus backed off the braces idea and we got back on the same page and I made it clear I wanted to just do the composite filling. He agreed to it! Next thing you know I'm getting walked up to the receptionist and she scheduled my appt 6 months out for a cleaning. Wait. What? Aren't we going to schedule the composite bonding? Which is why I came? I was confused, so a couple days later I reached out to their office via email "please let me know when you can fit me in for the follow up, I was scheduled for a cleaning but not for the composite bonding and I'd like to do that at Dr Loftus' soonest availablity" NEVER HEARD BACK. Wowwww I definitely fell through the cracks as far as follow up care goes. Just frustrating. I went in for a specific need and he failed to address it. I'll have to take my business elsewhere and get the composite bonding done by another dentist who is more attentive and wants the business. That's fine. Finally... and this is important... You'll be startled by the rude attitude from the receptionist. Both over the phone and when I met her in real life, her negativity was palpable. Her deep insecurity is masked by a cold, condescending, rigid exterior. (I'm referring to the young lady with dark blonde hair. She runs the front desk at the time of this review at least) Work on your soft skills! You will turn people away when you use such a condescending tone.

WHEN my WISDOM TOOTH got out of the WISDOM BUSINESS and into the PAIN business!…read more One day I had a probem, literally a "pain in the neck." The next day my neck pain had moved to my jaw. "OK" "STRANGE" then my jaw pain moved to right under my wisdom tooth. OUCH!!! I decided, If the pain didn't go away by end of my work day, I was going to reach out to my dentist. The PAIN did NOT even wait until end of work day, but instead by lunch time the pain was excruciating. Uh Oh...My dentist is out of state so I decided I better get an in-state dental appointment AND QUICK! So I sent an SOS, can U HELP Me, communication to the Dental Office of Dr. Robert (Dad) and Dr. Aryn (Daughter) Jackson. They took my concern seriously and got me in with an appointment that fit my schedule ASAP. Being able to get a quick appointment allowed me to breathe a sigh of relief. EXHALE.... At my office visit I was not rushed or made to feel sQuEEZed in. I received excellent care, and assistance with my wisdom tooth issue. Dr. Jackson is knowledgeable and so entertaining. If he wasn't a dentist, he could be a stand-up comedian! Laughs helped me and helped calm me, when I was concerned about my mouth. I am a DFW pharmacist of OVER 30 years. I know EXCEPTIONAL healthcare and EXCEPTIONAL bedside manner. Dentist Robert Jackson, Susan Jackson (Office Manager), and Team get my HIGHEST RATING and BIGGEST THANK YOU! A City Doctor with a hometown CARING practice. LOVE it! I am ALL BETTER NOW! Smile.....

I went here recently after switching dentists and everyone was very friendly and nice! The visit…read morewas quick and easy and I feel like they really cared about me. I will be back!

I returned to this clinic as I trust them to do all my dental issues. I have been around to a…read morecouple of dental clinics in Frisco, Garland and Mckinney will all their social media gimmickry ( smile makeovers etc) and got tired of checking them out. True and honest dentists nowadays are hard to come by. Thanks Dr. Oh!! And the staff are all awesome!

Root Canal: Anxious no more after 10+ years! I didn't feel a thing…read more I have had severe anxiety going to the dentist since I was a child due to a traumatic experience. Today was a huge step getting a root canal procedure done for the first time in years. Got one done as a child and have been terrified ever since. I even started to tear up at the office. After my procedure not only have I been freed of anxiety, but now I am more confident going to get the rest of my procedures done. Dr. Oh and dental assistant Daniel were fantastic, very quick and through. Daniel made me feel at ease as he explained the procedure. He mentioned it was the easiest procedure to do and that Dr. Oh has had years of experience. I didn't feel a thing (not even the numbing needle). I thank God for everyone there and to finally be healed from this trauma after many years. May God bless this practice with abundance for years to come!

Beautiful and clean office. Staff is welcoming and very helpful. Dr and staff is very caring and…read moredoes great quality of work. They do accept most insurances including Medicare and Medicaid

Wow! The customer service here is amazing from the receptionist , to the dr , to the technicians. I…read moregot in the same day with tooth pain. They worked with my insurance, told be the best plan of action for my smile and immediately fixed my tooth "which was a root canal" and they stayed a little past 7 to finish it all up. I hope I can treat my customers half as good as they treated me. Thank you !!!!

The staff were, professional, friendly, knowledgeable, patient, confident, understanding,…read morereassuring, inviting, gentle, and careful. All of them. The environment was clean, smelled nice, information was available. The staff made the difference though. Great care was taken in my exam and cleaning. The dialogue was professional and pleasing. My questions were answered, I was not rushed, but they got it done in a timely manner.

Cleaning - I had an appointment for a cleaning, confirmed with an email from Mint. I arrived on…read moretime, they then took X-Rays and had someone sit down with me and look at my teeth both on the screen and in my mouth. They then told me i would have to wait over an hour to get seen for a cleaning since they had no one available to do the cleaning at that time. When i said i had an appointment for cleaning they still would not honor the cleaning and told me i could reschedule for another time when they have staff available. The whole reason for the appointment was for a cleaning yet they confirmed but could not honor? They did not call me beforehand? They did not tell me before they did the X-rays and evaluation that cost me $149.00. Seems like a scam deal. I want my money back. Filing a complaint next.