DO NOT GO HERE! I went in for glasses hoping that the See Center could hopefully help me get a…read moreprescription that actually worked for me. I spent two hours going through tests that at the time felt off but since they were taking the time I assumed everything was okay. They had the worst selection of glasses and I really wanted to go with them because I wanted to support the business. WISH I HADN'T. They charged me over $300 for my office visit and they got my prescription 100% WRONG. I now have a pair of $600 glasses that are completely useless. They then forgot to schedule my appointment for a fitting in their system which they had confirmed on the phone with me and then treated me AWFUL when I went in for the fitting. How can families afford an office visit like this and not even get an accurate prescription?! I was so mad with how I was treated and what they gave me that I went to Vision Works in the mall for a second opinion. The front desk staff at Vision Works were beyond amazing, the optometrist listened to me and within twenty minutes had my prescription perfect. Vision Works only charged me $95 dollars.

I had an eye exam with Dr. Ben Seljestad (who is amazing) and after I received a new prescription I…read morethought I would check out the eyeglasses available at The See Center. Frannie assisted with the selection and she was very nice. She provided me with a register receipt for the glasses and told me that I would receive a detailed receipt when I picked the glasses up, however I did not receive a detailed receipt - not at the time of pick-up, not mailed or emailed. When I received the text that I needed to call and make an appointment for pick-up, I did just that and I was told to just come by, that I didn't need an appointment. I asked if I would get a fitting if I just dropped by and I was told that I would. I live in south Gardnerville, traveling to north Carson City, so I wanted to be sure the 40 minute trip wasn't a bust. I called ahead the day I was going to pick up my glasses and was told again to just come by and I was given the time they go to lunch so I wouldn't come by while they were at lunch. When I arrived, there was another gentleman picking up his glasses. When he got his he commented that "they just hand them to you and say have a nice day". I didn't fully understand what he was saying until it was my turn. The very nice employee at the front desk brought out my eyeglasses and I asked if someone needs to check them on me to be sure everything is right - how the progressive lens lines up - if the nose guards fit correctly for long wear, etc. She said it wasn't necessary. The glasses I selected are frameless (as in NO FRAME - just the side arms) with a progressive lens and they cost more than $900. I received a 30% discount because I am a patient of Dr. Seljestad, which sounds wonderful, but the glasses still cost over $600. The problem I have is that I didn't get a detailed receipt or a fitting or the courtesy of a follow-up call to see how the glasses are working out. I'm definitely going back to Costco the next time I need eyeglasses - they have affordable pricing and they include excellent customer service with your purchase.

Incredible care! I love Dr. Vazeen, MD. He has been my ophthalmologist for more than 20 years. He…read moreis incredibly thorough and knowledgeable, understanding and kind. He is board certified in Ophthalmology. Carson City is extremely fortunate to have a physician of his caliber and experience. I trust him implicitly. The staff is very friendly. I am so lucky to have him taking care of my eyes and vision. Thank you, Dr. Vazeen!

They take very good care of my mom, thank you! The office is very clean, staff very kind and…read moreprofessional, caring with my mom.

I came to Advanced Sierra Eyecare and Dr. Seljestad at Advanced after experiencing a sudden onset…read moreof vertical double vision, on the recommendation of a trusted friend. I've seen many optometrists over the years, but none compare to his energy, patience, expertise, and thoroughness. Dr. Seljestad took extra time to perform a very comprehensive exam and explained everything clearly and in detail. At no point did I feel rushed--his full attention was on me and my concerns. That level of focus and care is rare and deeply appreciated. It's also clear that he genuinely loves what he does. In observing his interactions with other patients and staff, his professionalism and compassion consistently stand out. His reception and assistant team is exceptional as well. Communication was excellent throughout, including prompt and thoughtful follow-up, as well as a referral to a neuro-ophthalmologist to ensure I received the specialized care I needed. I highly recommend Dr. Seljestad and Advanced Sierra Eyecare

Thorough doctor & never in a rush. Entire staff is excellent and appointments are always on time…read more He has been my doctor for over 10 years.

Incredible experience for my first visit at Eastern Sierra Eyecare. I am so glad I chose them for…read moremy eye exam and glasses prescription. The office is excellently organized, and the staff is both attentive and highly qualified. Everything runs smoothly, everyone knows exactly what to do, and the entire operation is truly professional. Dr. Raymond Ruckman is absolutely amazing. He is highly knowledgeable, checked everything thoroughly, and took his time explaining the results. Even though I only came in for a routine prescription, Dr. Ruckman dedicated a significant amount of time to my care and caught an underlying issue that needed addressing. His assistants were also outstanding and incredibly supportive throughout the process. As a bonus, their frame selection is fantastic--they carry unique styles I couldn't find elsewhere (though, to be fair, Deputy Optic has a great selection too). I highly recommend him if you care about your eye health--you will be in the best hands here! A big thank you to the doctor and the entire staff!

I have been seeing Dr. Ruckman for about 6 years. The last 4 years have been for CSR in my left…read moreeye. He has patiently tried to treat me and resolve the issue. As of my appointment today with Nevada Retina my issue has been resolved by injections of VABYSMO. I owe a deep sense of gratitude to Dr. Ruckman and his staff for patiently and compassionately treating my eye disease with a referral to Dr. Geramoyavich. Alan R. Hilton

I got my prescription for glasses at Eyes on Carson and then got the glasses at Eyemart Express. I…read morecan see better without the glasses. I made an appointment to re take my prescription but the optometrist refused.

I haven't been this impressed with medical service in a very long time…read more I went to eyes on Carson for a routine eye check. I was greeted by Tatiana at the reception desk with forms I needed to fill out. I was promptly taken to the exam room where a few preliminary exams were executed very professionally and with care for sanitation. I was then guided to another exam room where Dr. Lori Steyn conducted my eye exam. She and her assistant took such good care of me. Everything was thoroughly explained, and re-explained when I didn't understand what was being discussed. One of my initial exams came up a little funny, and was promptly done again to ensure there were indeed no issues. Completely thorough, fully profession, extremely personable. Please make your next eye appointment here. You will not be disappointed.

2 1/2 weeks ago I stopped into this location to pick up a pair of new eyeglasses…read more The initial meeting, which included a fitting and a conversation with one of the technicians was excellent, and a decision to purchase was made. At the time of purchase, I was told that it would take two weeks to receive my glasses, and they would be sent directly to my home. Unfortunately Two weeks to the day I received a notification that my glasses had arrived, at which point I confirmed that they were to be sent to me by mail since I live three hours away from the location. However, after not having received my glasses I contacted the location at which point they told me they still had my glasses and they had not been mailed. And then question whether or not I had paid the shipping fee which was insulting considering I had given them $600 for the purchase which included the fee. So now I continue to wait, which is not the end of the world I just had always assumed anything that required medical insurance to purchase should be hot held to a higher standard of service. Due to the fact of falls under medical jurisdiction Update: They had someone look into my situation, they get my business back.

First of all, while I was there, they rushed me through my appointment. I then took my new…read moreprescription I got from Eagle Vision, ordered 2 different glasses online from 2 different companies (which I had never had issues with in the past). I Received the glasses in the mail & they are both the same & completely wrong. I am farsighted & it appears that they set me up as nearsighted? Either way, it is completely incorrect. I called to see what Eagle Vision could do for me after giving me the incorrect prescription from the beginning & they are trying to charge me $55 JUST TO LOOK AT MY GLASSES & only to compare the glasses with their prescription they had wrote me, instead of make it right & write me a new prescription. They gave me no option for them to make it right, other than charge me more $ just to even LOOK at the glasses with THEIR faulty prescription. ABSOLUTELY ridiculous. I live in Mammoth, so not only did I already have to drive 3 hours, pay a lot of $ for gas, & the prescription itself. BUT now that my insurance was already used up for the next year, I have to go elsewhere & pay more $ out of pocket for another ophthalmologist to make Eagle Vision's screw up right. 100% do NOT recommend. Absolutely unfair how they run their pricing & business for their customers. I am never coming here again & neither should you.

Dr Troy is great, but the office & billing staff is terrible. I was a patient for years & they…read morechanged the contacts guy & after a bad experience with billing I left.

I am thrilled with my new glasses! The Downtown vision team is truly top notch. They are…read morewelcoming and professional. The Dr. prescribed a new kind of lens for me and it is fantastic! It has a prism. No more double vision and I can walk into a Walmart or other big box store without getting dizzy.

Dr. Li was great; however, I was called and harassed by Shannon from the front desk at 8:30AM…read moretelling me I had an appointment right at 8:30AM. In fact, my appointment was 8:45AM. I told her I was down the street and she made me feel like they are gonna let me be seen only because I was close, or else I wouldn't be seen. I don't understand why she had to call me right at 8:30AM telling me my appointment is at 8:30AM when in fact it was 8:45AM. I'm attaching a screen capture of my voicemail confirming it was 8:45AM and a screen capture of her phone call to me to prove when this harassment started. When I entered the waiting room a woman was arguing with Shannon from the front office. During this I stepped a side to wait to check-in. Then when I checked in with Vanessa, Shannon took it upon herself to be unprofessional and be rude to me even though I was not even talking to her. She said I'll no longer be treated with you for dry eye. I asked is there any other place I can go to be as this was the second time for this to happen to me. Shannon's response was in a raised voice and rude. She told me, "We live in a desert! So of course you are going to have dry eye. Dry eye is treated over the counter you don't need to see a doctor for it!" Isn't that medical advice? She is not a medical provider so she should not be giving medical advice. Also, if treatments OTC worked why do I have to see a medical provider for my dry eye? Shannon's behavior was uncalled for and unprofessional. She made the front office experience extremely unwelcoming.

I have been in California my entire life, and Kaiser has very strict rules around double scheduling…read moreor patients arriving late to appointments to ensure short wait times for patients. This was my first visit to an ophthalmologist outside of Kaiser. First, I called in January for the appointment and the soonest one available was late May. Then, I arrive 15 minutes early as I always do, after doing the online check in process that was supposed to make the process quicker when I arrived. They asked me the same questions (at the counter where others could hear...I don't like that at all) that I'd answered online. I waited in the waiting room about 10 minutes so not too bad. It was the additional 30-40 minutes in the room that upset me. The doctor was great though. She was thorough and explained everything. I just didn't expect an ophthalmology appointment to last 2 hours. I ended up having to take the rest of the day off and I hadn't planned to do so.