Lee is the best!! His customer service both in Carson and Reno is the reason I buy my glasses here…read more He's always finding a way to make it happen, suggesting options that can really help. They always have promotions and deals online as well. One day service is awesome. Price is reasonable.

After a convenient and timely exam right next door, Eyemart Express facilitated picking out frames…read morefrom a great selection, was knowledgeable and assisted in choosing lens options. Glasses ready same day within a TOTAL of maybe three hours.

Costco accidentally broke the hinge on my daughter's sunglasses while attempting a repair. Deputy…read moreOptics saved the day! They fit us into their schedule on short notice and repaired the glasses quickly, saving us from making another trip from Tahoe. We really appreciated their friendly service.

I just left this shop after spending a significant amount of money there. I called ahead before…read moredriving over an hour to pick up my glasses and was told to "come on in," so I assumed everything would be ready. However, when I arrived, the employee helping me refused to adjust the glasses, even though they were visibly crooked, saying he wasn't qualified to do so. As a result, I now have to make another long trip for something that could likely have been handled during the pickup appointment. I also found it off-putting to be repeatedly called "dear" throughout the interaction. Overall, it was a disappointing experience and left me reluctant to return.

Dr Troy is great, but the office & billing staff is terrible. I was a patient for years & they…read morechanged the contacts guy & after a bad experience with billing I left.

I am thrilled with my new glasses! The Downtown vision team is truly top notch. They are…read morewelcoming and professional. The Dr. prescribed a new kind of lens for me and it is fantastic! It has a prism. No more double vision and I can walk into a Walmart or other big box store without getting dizzy.

I have been seeing Dr. Ruckman for about 6 years. The last 4 years have been for CSR in my left…read moreeye. He has patiently tried to treat me and resolve the issue. As of my appointment today with Nevada Retina my issue has been resolved by injections of VABYSMO. I owe a deep sense of gratitude to Dr. Ruckman and his staff for patiently and compassionately treating my eye disease with a referral to Dr. Geramoyavich. Alan R. Hilton

They'll cancel your appointment because they don't have a good number to contact you at even though…read moreyou gave it to them when you booked the appointment over a month ago and they text you the day before confirming your appointment. Then tell you they can't get you in that day and make you reschedule. Terrible do not go here. No accountability

2 1/2 weeks ago I stopped into this location to pick up a pair of new eyeglasses…read more The initial meeting, which included a fitting and a conversation with one of the technicians was excellent, and a decision to purchase was made. At the time of purchase, I was told that it would take two weeks to receive my glasses, and they would be sent directly to my home. Unfortunately Two weeks to the day I received a notification that my glasses had arrived, at which point I confirmed that they were to be sent to me by mail since I live three hours away from the location. However, after not having received my glasses I contacted the location at which point they told me they still had my glasses and they had not been mailed. And then question whether or not I had paid the shipping fee which was insulting considering I had given them $600 for the purchase which included the fee. So now I continue to wait, which is not the end of the world I just had always assumed anything that required medical insurance to purchase should be hot held to a higher standard of service. Due to the fact of falls under medical jurisdiction Update: They had someone look into my situation, they get my business back.

First of all, while I was there, they rushed me through my appointment. I then took my new…read moreprescription I got from Eagle Vision, ordered 2 different glasses online from 2 different companies (which I had never had issues with in the past). I Received the glasses in the mail & they are both the same & completely wrong. I am farsighted & it appears that they set me up as nearsighted? Either way, it is completely incorrect. I called to see what Eagle Vision could do for me after giving me the incorrect prescription from the beginning & they are trying to charge me $55 JUST TO LOOK AT MY GLASSES & only to compare the glasses with their prescription they had wrote me, instead of make it right & write me a new prescription. They gave me no option for them to make it right, other than charge me more $ just to even LOOK at the glasses with THEIR faulty prescription. ABSOLUTELY ridiculous. I live in Mammoth, so not only did I already have to drive 3 hours, pay a lot of $ for gas, & the prescription itself. BUT now that my insurance was already used up for the next year, I have to go elsewhere & pay more $ out of pocket for another ophthalmologist to make Eagle Vision's screw up right. 100% do NOT recommend. Absolutely unfair how they run their pricing & business for their customers. I am never coming here again & neither should you.

This is the nicest group of people! My husband had an…read moreemergency and Dr Gittes came back from lunch early. Highly recommend

Came in with my fiancé but didn't make an appointment for myself & was still able to order new…read moreframes, get fitted, & given an estimate for new glasses. Debbie did a lovely job explaining options for lenses & ensuring that the pricing was acceptable compared to the other receptionist that serviced me last visit. They're extremely diligent with sanitization & the atmosphere was welcoming.

DO NOT GO HERE! I went in for glasses hoping that the See Center could hopefully help me get a…read moreprescription that actually worked for me. I spent two hours going through tests that at the time felt off but since they were taking the time I assumed everything was okay. They had the worst selection of glasses and I really wanted to go with them because I wanted to support the business. WISH I HADN'T. They charged me over $300 for my office visit and they got my prescription 100% WRONG. I now have a pair of $600 glasses that are completely useless. They then forgot to schedule my appointment for a fitting in their system which they had confirmed on the phone with me and then treated me AWFUL when I went in for the fitting. How can families afford an office visit like this and not even get an accurate prescription?! I was so mad with how I was treated and what they gave me that I went to Vision Works in the mall for a second opinion. The front desk staff at Vision Works were beyond amazing, the optometrist listened to me and within twenty minutes had my prescription perfect. Vision Works only charged me $95 dollars.

I had an eye exam with Dr. Ben Seljestad (who is amazing) and after I received a new prescription I…read morethought I would check out the eyeglasses available at The See Center. Frannie assisted with the selection and she was very nice. She provided me with a register receipt for the glasses and told me that I would receive a detailed receipt when I picked the glasses up, however I did not receive a detailed receipt - not at the time of pick-up, not mailed or emailed. When I received the text that I needed to call and make an appointment for pick-up, I did just that and I was told to just come by, that I didn't need an appointment. I asked if I would get a fitting if I just dropped by and I was told that I would. I live in south Gardnerville, traveling to north Carson City, so I wanted to be sure the 40 minute trip wasn't a bust. I called ahead the day I was going to pick up my glasses and was told again to just come by and I was given the time they go to lunch so I wouldn't come by while they were at lunch. When I arrived, there was another gentleman picking up his glasses. When he got his he commented that "they just hand them to you and say have a nice day". I didn't fully understand what he was saying until it was my turn. The very nice employee at the front desk brought out my eyeglasses and I asked if someone needs to check them on me to be sure everything is right - how the progressive lens lines up - if the nose guards fit correctly for long wear, etc. She said it wasn't necessary. The glasses I selected are frameless (as in NO FRAME - just the side arms) with a progressive lens and they cost more than $900. I received a 30% discount because I am a patient of Dr. Seljestad, which sounds wonderful, but the glasses still cost over $600. The problem I have is that I didn't get a detailed receipt or a fitting or the courtesy of a follow-up call to see how the glasses are working out. I'm definitely going back to Costco the next time I need eyeglasses - they have affordable pricing and they include excellent customer service with your purchase.

Each time we are here, the office is clean and organized. The front desk ladies are always…read moreefficient and professional. The Dr. is good but inconsistent. He also rushes through his part of the visit. He is not personable but he is professional. Patrick is the best part of Pritchett Eye Care Center!! We love Patrick! He is knowledgeable and friendly. He takes the time to get to know you and has a heart of gold!

Should have read the reviews before I went here or at least researched. My visit was okay till it…read morecame time to select a pair of glasses. The person who attended to me, NOT ASSISTED, was like a "car salesman ". Have worked around them for 4 years and are easy to spot. While she was attending to another customer she told me to look at a certain selection of glasses. Once she was finished she asked if I had found a pair and I asked which were the covered glasses. She immediately had a change in attitude for the worse as if she no longer wanted to attend to me. She hastily brought over the box and I looked through it. She walked away and seemed like she was hoping I hurriedly found something bc she seemed uninterested in helping. The only thing I could ascertain this attitude to is someone who was not going to "Make a commission or an Upsale" to which this seemed very apparent and transparent by her attitude! This business should be closed and lose its customers for the awful treatment of staff from start to finish. Then should be professional from start to finish irregardless of a persons means or decision.

I got my prescription for glasses at Eyes on Carson and then got the glasses at Eyemart Express. I…read morecan see better without the glasses. I made an appointment to re take my prescription but the optometrist refused.

I haven't been this impressed with medical service in a very long time…read more I went to eyes on Carson for a routine eye check. I was greeted by Tatiana at the reception desk with forms I needed to fill out. I was promptly taken to the exam room where a few preliminary exams were executed very professionally and with care for sanitation. I was then guided to another exam room where Dr. Lori Steyn conducted my eye exam. She and her assistant took such good care of me. Everything was thoroughly explained, and re-explained when I didn't understand what was being discussed. One of my initial exams came up a little funny, and was promptly done again to ensure there were indeed no issues. Completely thorough, fully profession, extremely personable. Please make your next eye appointment here. You will not be disappointed.

Excellent caring individual service over many years! Always…read moretook necessary time for exexplosions. *****

I cannot say enough about the top notch care Dr. Ben has provided me for many years. I started…read moreseeing him back when he was at Costco and have followed him to his solo practice. He is extremely detail oriented and he is very generous with his time. He helped me get my eyes back into good shape after they suffered from inflammation and dryness. He treats the whole patient.....not just your eyes. Likewise, his staff is always super friendly and responsive. I highly recommend Dr. Ben!