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    James Whitfield

    5.0 (1 review)
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    Services - James Whitfield

    Carpet cleaning

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    6 years ago

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    AlemanH Cleaning Services

    AlemanH Cleaning Services

    4.7
    (72 reviews)

    Elmer and his wife came out to my condo a handful of times to clean and did a nice job for a…read morecompetitive price. Why is my review 1 star? A lack of reliability/communication and ethics. Most of the cleanings had to be rescheduled last minute due to an undisclosed emergency. As long as there was communication, this is something I could live with. My final straw was a couple weeks ago - I had a cleaning scheduled which I confirmed less than 24 hours before. Around the scheduled time, I texted Elmer that our callbox was broken and asked him to text me when he arrived. After an erroneous text back stating confusion and that he was "far away", there was indefininite ghosting with no explanation. He never arrived and I didn't have time confirm an alternative option before the weekend (this was a Friday afternoon before family arrived in town for a milestone event). Stayed up half the night doing the cleaning myself. A few days later, I texted Elmer to see if he was okay and no response. Then I used my wife's phone to send a text and got an immediate response. I have all the text chains saved. I cannot in good conscience reccomend this provider.

    Perfect. What more is there to say when everything went just as it was supposed to? Received…read moremultiple quotes on Yep and AlemanH Cleaning Services had the best price, communication was good, and they arrived on time to haul off the construction debris. Could not have asked for anything else.

    Alliance Cleaning Solutions

    Alliance Cleaning Solutions

    4.3
    (16 reviews)

    The service was completely unacceptable. We were charged…read moreover $700 (6 hours for cleanings/2 for carpets) and did NOT get our money's worth. We have a two-story house and the first quote we received was 2-4 hours plus a flat rate for carpets. After the President of the company, according to his card, who was onsite for cleaning, saw the house at 9am, he quoted 5 hours to finish everything (2pm). At 2pm then, he said, 1 more hour. They "finished" at 5pm. We didn't move in until two days later, when we had a chance to do an in depth look and see the job they did. We paid for the full top-to-bottom move-in service which included deep cleaning and kitchen appliances, but saw the following problems before anyone else even set foot into the house: -Dirt marks on the walls -Balls of dirt and crud on 'cleaned' carpets -Hairs in the shower and sinks -Dog toenails in front of the fireplace -Dust on most doorframes, window blinds, and air vents -Hair in drawers and on floors -Airfryer untouched/not cleaned -The carpets smelled like dogs -Most of the window sills were absolutely filthy, covered in dirt, dust and grime. (We paid extra for windows as well) -The carpets may have been washed, but there's no way they were vacuumed, as after walking around barefoot, the bottoms of our feet were filthy. It was after 5pm, (when the business closed), so we called him back the next morning. We explained everything we saw and even informed him that we even took pictures for him. He was rude, very defensive and refused to believe or take accountability for any of the problems. There was no apology, no offer for correcting any issues, or any reasoning with him to come to any type of solution. He then told us he wasn't going to do anything about it, because it was after 48 hours since it the "cleaning", and since we locked the house after they finished, it was our fault for not noticing the issues then.

    We used alliance cleaning this year to have our carpets cleaned. Very disappointed…read more We normally go with another service or do it iurselves because i cleaned carpet for years ago. I dont know if it was just a rush job or they just dont want to do the extra step, but they need to learn what the machines do. After cleaned, there were little balls of wet dirt and hair around the room, which they just left there. This happens if you dont vacuum carpet before washing it. They need to learn that machine vacuum is supposed to vacuum dirty water and not meant for solids.

    Carpet & Floors Market

    Carpet & Floors Market

    4.3
    (21 reviews)

    Bottom Line Up Front: My wife and I highly recommend Carpet…read moreand Floors Market for the following reasons: 1. Extremely excellent customer service! Friendly staff, both in store, consultation, and the installers as well. Their upbeat attitude and overall willingness to work with us made the whole process less stressful. This in my opinion is their greatest strength. 2. Excellent pricing. We compared them with others both in the Waldorf area and the "big box" stores and their materials were better in terms of cost and quality. The installation costs were better than others as well and worth every penny. 3. Fantastic quality of work. The crew that came in and installed the flooring were extremely detailed and were very meticulous about putting the furniture and other items back where they found it. 4. They are a local business. We like to buy local to help out our community! Our experience: We first started looking into Carpet and Floors Market back in May close to the beginning of the COVID pandemic and we were looking into having our entire first floor re-done with hardwood laminate. They had just re-opened their brick and mortar store in Waldorf when we contacted them. We looked into them because of all the positive reviews they had, plus the fact that they were a local business and they did not disappoint! Kevin contacted us and was prompt, polite/friendly, and was safe. He measured the whole area masked with booties to make sure to keep my family and himself protected. The quote he had given us was the most reasonable for materials a labor. As I mentioned above, we shopped around and they were the best. We ran into some issues with our bank (completely unrelated to them) and it ended up taking longer for us to schedule Kevin and his crew to begin work. I had emailed Kevin 4 months later asking if the quote he had given us in May was still good. It was, and on top of that, they were still honoring the promotion they had as well (despite the fact that the promotion was long since expired)! The most surprising thing was that Kevin actually still remembered us when we contacted him again. Fast forward to the installation, and the crew that came in worked super quick all while remaining very detailed in the quality of their work. They were slotted to complete the work in 3 days for about 1500 square feet of area. They tackled an awkward pantry, half bath, laundry room, family room, formal and regular dining room, living room, and kitchen all in that timeframe. We didn't even have to move anything as the crew moved and replaced everything when they were done. They took particular care to ensure that our belongings were covered as to not get dusty from the work. We had other contractors come in to fix some electrical and pipe issues at the same time, and the crew was able to work around them without causing any delays! All the trim had nail holes filled and trim around the baseboards sealed to make the quarter-rounds and baseboards look like one seamless piece. Our overall experience with them was so great, we'll be going with them again for our stair and top floor hallway project in the future - no hesitations at all! If you're looking for top quality service and quality detailed work, you'll definitely get your bang for your buck at Carpet and Floors Market.

    Alex and Miguel excellent job, the carpet looks beautiful they took care of the creaks in the floor…read moreboard as well. They both worked together very well they were on time and very precise!! They did amazing very friendly as well.

    James Whitfield - carpet_cleaning - Updated August 2026

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