The food was amazing and our waitress was very attentive! We will keep coming back!

I would rate the food us above average for a Jameson's (been to 2 others) but the service possibly the worse I have ever seen. Hostess nowhere to be seen until I went to the bar and inquired where she was. No apologies for the long wait and disappearing act of the hostess. Was seated at a table and interminable wait just to get water and some bread much less place my order. Finally asked someone for water and a while later a busboy brought me hot water and a teabag. Ok. Went to the bar again to get a glass of water. At some point they brought over some bread. Then placed my order and waited at least 30 minutes for food to arrive. By then I had probably been there 90 minutes. read more

Got the steak sandwich with fries and onion soup and whitefish with rice and chicken soup. Very good. Host was very pleasant.

This place reminds me of a supper club in Wisconsin. Great value at this place. With each entree purchase, you get choice of soup and salad at no additional cost. Choice of veggie and starch with your purchased entree as well. Hot mini loafs of bread and butter are complimentary all throughout your meal. I will be going back for sure. I have had better steaks before but the quality of the steak at Jameson's is great as well. read more

Jameson's in Mt. Prospect was a huge disappointment. I reviewed the menu ahead of time online as it was a birthday gift from my son -- to take me out to a nice restaurant for dinner. We got there and were surprised at the many unoccupied tables. Our waiter spoke so softly we could barely hear him and he didn't understand us very well. I ordered Oysters Rockefeller. The oysters were overcooked, but the spinach with sauce was pretty good. I shared them with my son. Our soup was chicken noodle. One or two tiny slivers of chicken with huge amounts of some kind of bead-size pasta, and too much of it. We both ordered filet mignon. My son's was okay (he got the 11-oz) but mine was a big disappointment. It was dry (I'd asked for medium rare, which it was) and tasteless and much too chewy. The salad was uninspiring and the mashed sweet potatoes were so thin I told my son it was as though someone mashed them, then added water to make them go further. They were tasteless. I was given the choice of vegetables and I got asparagus which was overcooked and all but the top 3 inches too tough to cut with my fork. The bread was warm and pretty good and we got seconds. The waiter brought my son a baked potato -- relatively small -- and gave him sour cream and no butter, which is the opposite of what he ordered. It took longer than necessary to correct that. We did get plenty of service refilling our water glasses. The waiter didn't ask us if we wanted dessert or coffee. Just wordlessly brought the check. I would never go back and I want to tell Orion Samuelson of WGN that maybe his Jameson's northwest of Mt. Prospect is good, but this one gets a D minus from me. read more

Food is good but service is BAD, I walked in at 6:30 on ha Friday and was the only one in the waiting area. I asked how long for a table for one and was told 5 minutes. After 15 minutes I started to looking around and noticed two tables in the bar and at least one in the the dining room was open. And they were open when I arrived. The two young girls at the front desk seemed more interested in talking and joking with each other than servicing the customer.. I finally walked up to them and said, :"Ill come back when your not so busy. They just looked at me and said, "Really, okay were sorry." The valet that parked my Mercedes couldn't believe I was done already. I just tipped him and left. Too bad. I have been there many times. Even used it as a business lunch place on many occasions. No more read more

Spent my fathers day dinner here. Service was good. Server was competent and somewhat knowledgeable. Drinks were delivered in a timely fashion and the wine was comparable to an establishment of this size. Decor was sort of mediocre. Place could definitely use a face lift. The dinnerware wasn't classy or upscale, but again, was what you could expect from a restaurant like this. The lights over the tables did look slightly newer, and were appealing. The food was decent albeit a tad disappointing. The Cream of Chicken Rice was hot when delivered, but lacking in the actual amount of chicken in it. The bread was also hot when the server delivered it and didn't appear or taste like it was old or from frozen. Our table ordered two steaks, two sandwiches, and a chicken parmesan. The steaks were of correct size and cooked correctly to temperature. The sandwiches looked, appetizing as well. The presentation was okay. not bad but not something I would write the pope about. The Chicken Parmesan was... perplexing. It was grilled, not breaded or any sort of coating to it. There also wasn't any parmesan cheese on it, just mozzarella than had been browned and tossed on pasta. Overall, as I stated before, pretty average. read more

A couple of weeks ago on a Saturday, I had the pleasure of meeting Z the wonderful bartender at this establishment, she was very welcoming and kind. Can't say much for the gentleman working alongside of her (he really didn't acknowledge too many people). She is a great bartender and very friendly!! read more

We have been going to Jamesons for years. Today Mother's day we pre ordered on Saturday to avoid any issues. Our pick up time was 4:00 we arrived at 3:45. I called and checked in since we are social distancing. I was told the order would be ready at 4:10 and it would be brought out. 10 min behind very reasonable for mothers day.I called back at 4:10 and was asked to hold. After waiting 15 mins on the phone my husband went to the door. A lady came out and said they could not find our order.MY husband said there were tables filled with bags sitting waiting to be picked up not being kept warm. forty min's later a half hour after our pick up time they finally found the order. It was under his first name not last. We live 10 min's rom the restaurant. $120.00 later we had missing side dishes. dried out food and cold side dishes. I was so aggravated by then I did not eat. Very disappointed. We are six week into shelter in place if you can't figure out curbside then you should not offer it read more

Took a group of 9 people today to celebrate my wife's birthday. 2 of the 9 meals were cold. Complained to the manager Mike & he said he was too busy to address the issue. I've been going there for 8 years & I will never go back. THE WORST CUSTOMER SERVICE IVE EVER GAD. AND A$350 bill. I felt totally taken advantage of and I didn't want to stick it to the waitress. I approached him twice and he said he was too busy to address the issue both times. read more

Jameson's in Mount Prospect is AWESOME! Other locations do not even compare to Mount Prospect. Even though they are the same restaurant, they have different chefs, so food can be different. My husband and I eat there regularly. The service is great, and the food is delicious. I would highly recommend the Baby Back Ribs, Fried Calamari, Sirloin Steak and the Kabobs. All meals come with hot fresh baked bread. Dinner Entrees come with choice of soup (they change daily), salad, choice of potato (baked, mashed, or fried) and vegetable/rice. The price is relatively good, considering you get all those sides with your meal. If you are reading this review trying to determine whether or not to visit this place, I definitely have to say try it. You won't be disappointed. read more

I love Jameson's! When my dad flies in from out of state we always take him here. They have never let us down. Everything we have ever ordered has been delicious and the service is excellent. Just nice enough for us but not too formal. Wonderful! read more

Went there this afternoon at 1145A had water brought to my table, and after a 25 minute wait had no waiter or waitress, left after two large groups that arrived after me had there bread, drinks, and food being delivered to them. Would have given them a negative number worse service ever, not deserving of even one star!! Even after telling the management no attempt was made to resolve the problem. read more

I tried Jameson's with my husband, we used a gift card from my grandkids. Love the free soup and salad that is included with the entree. What a steal! read more

I had placed a carry out order (Mount Prospect location) that I was assured was gluten free. Before leaving the restaurant, I could see that the caesar salad contained croutons, despite the actual ticket order saying NO CROUTONS. Concerned about the entree, I asked the manager if the chicken de jongh (described on the menu as "chicken with garlic butter" and confirmed by the waitress as being gluten free) was really gluten free. The manager confirmed that it was. However, when I brought the dinners home for my husband and I, the chicken was covered in breadcrumbs. I called and was told that they would exchange it if I brought it back (a lot of hassle on Valentine's Day and nothing offered for the inconvenience). I spoke with the manager who said "I'm sorry, I guess its not gluten free after all". If you couldn't accommodate a special order, don't pretend you can...someone can get seriously ill by your disregard. This was my first time trying Jamesons and will be my last. ***Update: The owner of the Mount Prospect Jamesons called me in response to my submitted complaint (submitted via email). She sincerely apologized for the incident and had already spoken to the staff members involved. She is gluten free as well and assured me that they take special orders and allergies very seriously. She asked that I return and give them another try-I might at some point and will then post a follow up review. read more

Booked a reservation for 12 people two weeks in advance. We were promised a private room. When we arrived we were told that they had given our room to another party and we had to squeeze into the main dining area. When we complained we were told that we should not have been "promised" the room. The private room was why we came there. We had to pursue the mgr again to ask for some kind of compensation. We asked for a round of drinks. The mgr said no. After I found a piece of plastic or glass in my soup the mgr returned to comp my meal and eventually took a few drinks off of our bill. Not a good way to spend the evening. read more

The food was average it was entertaining watching the manager gawking over all the waitresses I would never allow my daughter to work there simply based on the fact that the manager was staring all the women up and down as if they were dinner read more

I would not even give this place a half a star this place is absolutely horrible I used to go there for years a few times a week enjoy cocktails and food till I was served raw chicken one night they took the piece back cooked it some more and brought me out the same piece of chicken and then charge me full price!!!BEWARE !!!OF BLONDE BOTOX BARBIE AT THE BAR !!!!!she is annoying and will make propositions towards your significant other stay clear of this place the trailer trash of Palatine in Arlington Heights !!!(I guess I'm kind of screwed because I have to give them at least one star) read more

Went there during busy lunch time with a friend. Ordered whitefish which comes with wild rice and asparagus, also a choice between salad or soup. I'm not even that big on fish but DANG it was so good! Cooked and seasoned to perfection. Served hot just the way it should. Our server was great as he checked on us timely and refilled our drinks without being asked. I'll be back next time when I'm near this area! read more

First-time customers here this evening. Very enjoyable meal. Steak dinner includes soup, salad, choice of potato and choice of vegetable; plenty of food for the money. I had NY Strip, baked potato, and asparagus. My son had filet, mashed potatoes and broccoli. Both dinners were cooked exactly to order and had great flavor, really enjoyed, even used bread after steak was done to soak-up a couple final tastes of the steak juices, so good. I had tomato bisque soup, my son had chicken noodle, and we both had blue cheese dressing on our dinner salads, all very good. No room for dessert tonight for either of us, but desserts in the case looked very nice. Service was excellent, prompt, attentive and friendly. Rest room clean and well-maintained. I recommend this place. We will be back again. read more

I have been going here for years and stopped going a few years ago because the quality of steak seemed to be slipping. Went for Father's Day and OMG!! What happened to this place? Terrible, couldn't wait to get out of there. I had the crab cakes, I sent them back. It tasted like canned sardines. Husband ordered the porterhouse rare,came medium rare. The waitress was so bad, I can't even find the words to describe her. The career bartenders and wait staff are gone, which leads me to think it's under new management. No more Jameson's for this family. read more

Never go here for New Years Eve! It was complete chaos! No organization at all! Customers were screaming in the parking lot because cars were blocked in and the valet couldn't keep up with traffic. Inside it was a disaster! All reservations were 1 hour behind. People were shoving, pushing, you couldn't barely stand in the waiting area. I was with my older, disabled father and he almost fell. I wouldn't be surprised if someone got hurt last night. They completely overbooked and the restaurant was so overcrowded that I guarantee it was a fire hazard. We ended up leaving because safety was such a concern. Never again!!!! read more

Nice atmosphere, menu has good variety, and prices are reasonable. There were 3 in our party. Ribs were good, mashed potatoes were just okay. Chopped steak was very good, baked potatoes had been in the oven to long. Onion soup was all broth, but smothered in cheese. Salmon, goat cheese salad could have been better with a more flavorful dressing. The salmon itself was very good. We had a very nice attentive waitress. We will be back. read more

High expectations based on recent reviews were met with disappointment at the table. First, reservations highly recommended! I had a reservation and I was seated very close to reserved time; walk-ins were greeted with a 45-60 minute wait on a Saturday evening. As far as service, waiting for server on all phases of table service was not appreciated; understandably it was a busy night, but she had opportunities to check on us more than once. She brought appetizer and walked away without asking for our dinner order, so we had to wait an additional 20 minutes after the course was done to order the entree course. When the entrees arrived, an 8 oz. rib eye ordered medium well was burnt dead, and a 8 oz. prime rib ordered medium was served cold on the plate. Also, we were never asked if drink refills were needed. My date and I were really excited to try Jameson's and our dining experience sorely met our anticipation. Finally, there is NO parking! Valet parking available but the geo-location has VERY LIMITED open parking. read more

Food is very good. But at this place the parking is an abomination and the place is way to crowded for comfort. When the wait staff, when passing thru, has to hold the food trays over the heads of clients sitting in booths the management needs to rethink table positions and total capacity. Also the noise is a factor. I very likely will not be back and it is the closest Jameson's to me. I would rather go to the one on Dundee rd near 53--and I notice that one is not affiliated with the other Jameson's in the chain. Much prefer that one over this one. read more

For not being too experienced with steakhouses, I would have to say this was one of the best I've had. We came here for my husbands birthday. I like that each entree comes with soup, salad and a side. My mother in law got the oysters rockefeller for an appetizer, which she said was absolutely delish....she said that no other restaurant makes it as well as Jameson's. I ordered the 6oz filet and I have to say it was cooked perfectly! I ordered it medium, and it was so tender it practically melted in my mouth. The mashed potato that came with it was also very tasty, however, I didn't care too much for the giant bouquet of broccoli they give you. My husband and father in law got the porter house which was also very tender and cooked perfectly. Our server Joan was wonderful. She made sure everything was to our liking and frequently checked on us. She was even nice enough to bring my husband a complimentary piece of tiramisu for dessert. It was tasty but wasn't made with the traditional lady fingers and didn't have much of a liquor/coffee taste to it. All in all I was very impressed with the service and the food, and I will definitely be back. read more

Excellent service and food. Kelly is the best of all of the servers so ask for her. From the appetizer to the entree, the meal was delectable. Thanks for a great experience read more

Two stars are simply given because the appetizers are pretty decent, but the main dishes were simply not good. The Reuben I had tasted like freezer burn and there was so much oil on the bread (from the cheese of the sandwich) that it was soggy. The fries tasted frozen and too deeply fried. The shrimp appetizer was fine though (hey, I'm giving credit where credit is due). read more

The food was delicious and the service was very friendly. The wait for a table for three was only maybe 15 minutes at 7:30pm on a Friday night, without reservations. Not bad at all. We waited a bit for our food, but they were slammed, so it's understandable. $34 for a 28oz angus aged bone in ribeye, soup and salad is a steal. The drinks were reasonable and stiff. I would definitely come back. read more

All was good, portions large at our late lunch on a week day. London Broil so tender, good Bordelaise sauce. Chicken picante loaded with mushrooms, nice and juicy. Service was good. The hostess was so nice while I waited for my friend. read more

Completely disappointing! From the bartenders inability to make my requested martini to the very disappointing bone in ribeye to the extreme bland tiramisu....the only enjoyable item was the twice baked potato. I love my steaks and ribeye is my fav...to ruin a steak at this price was very surprising. Will never go there again. read more

Been going to Jamesons for 20 years. Honestly, I think they have slipped a little. Food is still good, though the last time both my steak and my husband's fish were overcooked. The service is nowhere what it used to be. Seems rushed and impersonal. Not as warm and friendly as it was before. The new manager there has no personality and never even recognizes regular customers. A couple of years ago I would have given them 4 or 5 stars. now, 3 is the best I can do. We used to go every week or so for dinner - - now we go maybe every couple of months. read more

Formerly my husbands long time favorite restaurant. During a shopping trip in Schaumburg and being unable to find a place to eat with under a 2 hour wait so we drove to this restaurant. Super crowded but were seated fairly quickly by calling ahead. Waiter was not attentive. Steaks were not cooked properly, way overdone. Ordered medium and given well. Sides were terrible. Not sure what happened to this restaurant but we will not be going again. read more

I would not go back here if they gave me the food free....lol........I have eaten at the best restaurants over the country and this one is nothing special. I make better food at home. Definitely better BBQ. People who eats here don't know food....I am a 25 Year veteran in food service, nothing special here. Food have no flavor. I would never go back. Felt I threw away my money. Food smell better than it taste. read more

I was here on December 8, 2012 and it was not a very good experience. I ordered a steak kabob. It came well done, I ordered it medium. My husband ordered a chicken kabob and the meat was burned and fat left on the chicken. My son had the ribs and they were quite tough. And to top things off, we had a reservation for 6:30 and did not get seated until just after 7. We were celebrating a birthday and I told the hostess. She never advised the waiter since nothing was said to us. The waiter never asked for me to cut into the steak when served - just plopped the food down and left. My sister ordered a martini and the drink glass had a chip out of it on the rim of the glass. This was a terrible experience. read more

so good! just went here last night for my birthday dinner, and the food was fantastic.

Celebrated our daughter's birthday here and the staff, including Sara, Ginny and Floria were fantastic! Food was exceptionally delicious and can't wait to return! read more

Jameson's has it going on. GREAT price for the quality/quantity that you receive. Awesome sandwiches and soups. Steaks are flavorful and inexpensive. Service is stellar. Items I indulge in - Cajun Chicken sandwich and the Chicken Philly are both amazing. Did I mention they grind their beef daily for their burgers? read more

This review is based on my first time going there. Nice place, nice waitress. I had the lobster crusted tilapia (or something like that) and it was delicious. Also had a bowl of cream of chicken. I'd rate the soup a 3.5 out of 5. My husband had the baby back ribs. He loved it. I'd definitely go back again read more

This is a can't miss location! I have dined there on numerous occasions, each time it gets better. The steaks are delicious, the plank salmon is fantastic. I also highly recommend the French Onion Soup. Do not miss this dining experience.. read more