I wish I could give ten stars! We had such an amazing experience. First, ordering tickets was old…read moreschool, called, and received paper tickets in the mail. The train station was lovely and beautifully restored. The employees are what made our entire experience so unforgettable. From the moment we walked on the train; until the second we got off we were taken care of and it was apparent how passionate everyone was about the railroad. I can not wait to return!

This sucks. "Be here at 10", they said. It's 10:50 and there is a mob scene here waiting to just…read morefigure out where the line begins. Honestly, this is so disorganized that it's rude. I would not come again

Have taken the train many, many time to NYC & and to visits relatives after they moved to the Utica…read morearea. So much more relaxing than driving and really reasonable. There is always a cafe car and real perk is they serve Starbucks coffee. It's now all cashless. Have also taken the late train out of NYC that has a dining car. You are served with China, sterling silver flatware and coffee pot and white table linens. Have recently taken the train out of the downtown station. The train left after 4am and we were in NYC between noon and 1pm. It was the perfect option for our transatlantic cruise that was departing at 7pm. The cruise port is only 2 miles away but with Manhattan traffic it was 20-25 minutes. For most of the ride I was able to have my own seat so was able to nap. Once we got to Poughkeepsie every seat was filled. When we arrived in NYC there were a good number of conductors to easily guide you in the right directions.

Amtrak staff were helpful with announcements and unloading suitcases off the train. This was our…read morestop. The station is tiny. Taxis are right outside. Easy pickup.

Ivan saved the night! He got my guy to the train station on time and saved the trip we had planned…read morefor him to come see me! I highly recommend Ivan hands down. Truth be told would rather deal with him than uber or lyft any day. It's nice to connect with a person rather than an application. Ivan you totally rock sir! S. Bonneau

From the owner: We offer an array of personalized services, including but not limited to airport destination and…read moreshuttle service to the areas 4 international airports including Erie, Pittsburgh, Cleveland and Buffalo. We also provide service for day-trips and adventures to the region's more popular destinations including Buffalo, Niagara Falls, Jamestown, Chautauqua Institute, and all of Western NY, Erie, Northeast, Pittsburgh, Meadville, Cleveland, Ashtabula, and more. So, whatever your need, - wine tours, shopping excursions, business travel, sporting and music events, etc. - we have you covered. Whatever your needs may be, you can feel confident every ride with us will have our personal touch. We guarantee to provide private, personal, discrete, intimate service to everyone.We offer an array of personalized services, including but not limited to airport destination and shuttle service to the areas 4 international airports including Erie, Pittsburgh, Cleveland and Buffalo.

I only gave 2 stars due to the consideration that Mrs.clause had toward my autistic son…read more Besides that the trip cost 120 (for 4 adults/1child) not including the commute to. The "decorations" were scarce and raggedy, absolutely none at the station. Promised photo opportunities but there were absolutely none and had to snap pictures in a hurry of the ONLY festivity (the Clauses). No christmas music or lights, no cookies and the cocoa was box cocoa watery. I held such high hopes to a stop in south dayton at the park were a bunch of festivities were also happening, and their site states they stop, but instead yhe train went very slowly just outside of gowanda (where you board) leaving one side of the train to look at a hill and the other down the hill. Boarding on and off was treated like hearding cattle rather than welcoming. My family had never rode a train and some traveled from and hour plus away in rough winter weather, for major disappointment. I wish this was as magical as they claim. ​

Several excursion train options are offered including themed and regular rides. I took a regular…read moreexcursion as part of a recreational group activity for Citizens for Regional Transit. The rail line is from the 1850's. The equipment is well-used but in reasonably good condition and pleasant for the trip through Western New York countryside. Excursion trains are not fast. You'll get to enjoy the scenery. Curiously, NY&LE would like to extend their excursion service to Hamburg, Buffalo, and Niagara Falls. That would be awesome!

Arrived early for our train ride. The station opens at 3:30am. Clean area and restrooms…read more We went outside to the platform to wait. As boarding time approached, there were more announcements made. The train was four minutes late. No big deal.. Amtrak has coach and business class. The train is comfortable and seating is open. Once the train has started, the conductor comes by for your ticket and scans them. He places markers above your chairs to indicate he has checked your ticket. We have many more stops to arrive at our destination.

This review is for the station only. Sadly I have not taken the train anywhere in the recent past…read more Dropping off a passenger was extremely easy, the stationmaster was very helpful. The station is clean, restrooms clean, my BIL said he was impressed by the cleanliness of the restroom. It was a good experience for dropping off, train on time and renovated station nice and clean.

John and his wife run this business. You cannot ask for a nicer man. His cars are clean he is…read morealways prompt and courteous. He helps with your luggage. He calls you the day before your trip to make sure plans and times haven't changed. It just puts your mind at ease to know you haven't been forgotten when you make your arrangements so far ahead of time. You're missing out if you don't use this service!!!

Consistently GREAT SERVICE. Great driver and great conversation and always on time. Very clean…read morevehicle and very comfortable ride.

These folks were fantastic. They were very patient with our group and worked with me as much as…read morepossible on scheduling and price. Went off without a hitch and we will be using them again!

I have been traveling with them for many years, and have always found it enjoyable. The busses are…read moreclean and comfy and the people are kind and caring. I would recomend Anderson to my friends.

Darker than a Whitehound, but brighter than a Blackhound…read more This is a little old bus station in Erie Pennsylvania, which I like but which is closed after hours and can leave a lot to be desired, however in general it's great that area has a little station and it adds a lot to the city, and I just hope I never have to see it again from a bus window lol.

Very clean! Love it! Best greyhound station I've ever been to. I would highly recommend taking the…read moreovernight to NYC from Erie if you want to save on hotel costs or airplane costs (about $200 per person). It's a long trip so it's best to do it while asleep. The bathrooms are clean. It's very close to the bay front with an awesome view of the lake. It's breathtaking. I absolutely loved visiting it. The information booth was very helpful. The only thing was that the bus is late so that's why I couldn't give it 5 stars, but I would had it been on time. I would highly recommend coming here as a tourist and staying at any of the hotels on Peach street bc they offer a complementary shuttle to the station.