Very helpful staff. have many wonderful items sometimes you…read morehave to wait as someone is in another section, but its worth it they put a new screen in my slider door. ps HD does not do that.

Very knowledgeable staff, who seemed extremely willing to help me figure out what the best method…read morewas for what I was trying to accomplish (fixing a door handle/set screw hole fouled up). I really could not be more grateful and appreciative. This kind of customer service has ensured that I will go to them for ALL of my hardware needs.

I've been a loyal customer for many years and used the store for all my hardware needs. The blonde…read morecashier, Sonjia, began to refuse to ring up my orders. One day I asked why she wouldn't wait on me. She began to berate me and call me names. The same thing happened the next time i was in and she added I was never to speak to her again. I spoke with the manager and explained the treatment I'd been receiving. I wanted him to talk to her about the way I'm being treated. He said that I must have done something to upset her. I informed him that she has waited on me for years with no problems.. I've been merely making purchases and leaving. He said he felt she was in the right and we agreed I should take my business elsewhere. That said, I recommend One Stop Building Supply.

This store is everything that I love small hardware stores. They always seem to have what I need,…read moreand the people are locals who are more interested in their clientele than I have found at many big box stores. After moving to the area recently, my wife and I have needed several things to get our new home up and running. Every time I've walked in, Newport Hardware had what I needed, could find it in their cornucopia of good stuff and were as courteous as you please. The military discount is another bonus. I'd almost make an excuse to go visit this place. I will certainly keep giving these folks my business.

Through the magic of Chat GPT and the internet I was referred to Jerry's paint&hardware in Rhode…read moreIsland, USA. I live in Northern Kentucky. I needed a discontinued faucet for my hallway bath, as my old one was now leaking. I talked to Rob (He's very professional.) and he sent me a matching faucet in the mail. It's now installed ,working great. Jerry's paint and hardware has it going on. They made it easy.

This store has everything you need and the staff is knowledgeable and helpful. Whether it's filling…read morea propane tank, replacing a window screen, finding a plumbing part or strategizing what type of tool I might need for a project they have it all AND they know how to use it. There are floor staff everywhere to answer questions. In response to the previous review about chatty cashiers -- this isn't a chain store. It's a local place with lifetime customers including other businesses, contractors, homeowners and vacationers, too. It's a community business where we can take a moment to acknowledge each other with a "hello how are you." If the reviewer was that put out they could have easily said something to the (always present) owner rather than complain about it here. The friendly cashiers are long female time employees who will not only ring up your purchase but are very knowledgable about the products sold and where to find them.

We wanted to get a few knives sharpened and we learned that Ace has a knife sharpening machine…read more For $7.99 per knife they will take your knife and sharpen it on their machine and be ready in a few minutes. We had 5 knives, so we dropped them off and within about 2 hours, we got a call saying our knives were ready for pick up. The one they could not do was my large Chinese meat cleaver, but otherwise all the other large knives were done right. Great job ! I was able to use my digital coupons and rewards towards this transaction.

My whole family has been going to this store since it opened. That stops today…read more I purchased a light timer. It came wrapped in hard plastic that you need to cut with a knife or scissors to open. I believe the item was defective. I could get it to work to either turn the lights on or shut them off but not both. I went to the store, with my receipt, to return the item. At first, they stated they got it working and it was not defective. ( They actually got it to turn on an item which I also did). Then they said they could not accept the return because I did not have the original packaging and therefore they could not resell it. I asked how are they going to sell an item that is not working properly. They still refused to accept the return. I left the timer with them and walked out of the store. We will never return. Now I understand how Amazon is so successful.

My experience at the Home Depot in Middletown was pretty typical overall. The store was clean,…read moreorganized, and had the usual wide selection of tools and materials. Staff were available when needed, though not overly proactive, (exception to self checkout employees) and checkout moved at a reasonable pace. Nothing stood out as exceptional, but nothing was frustrating either--just a solid, dependable visit that got the job done.

A lifesaver here. Late evening and I'm in my Sprinter van needing a small piece of wood to use for…read morea quick repair. Just a scrap piece of think plywood and lo-and-behold, they had a really good bin of scraps here. Yes, they're not free but it was this or not getting a good night's sleep as the previous piece snapped. The store is reasonably tidy and I had no problem working out where things were. The store is massive, same as other Home Depots elsewhere. All the things that you need to build, fix, improve your home from lumber and bricks to garden tools and plants, to actual tools and nails and screws. They even have lighting, cables and appliances. I was very pleased, finding what I needed and being rung up by a nice young lady who didn't question my rather odd purchase. All good here! [Review 1082 of 2025 - 87 in Rhode Island - 24636 overall]

My husband and I went to Compass a few days ago to get a refill on a propane tank, we arrived 2…read moreminutes before 5pm (closing time) and they sent us away. The next day, we got there during normal business hours, but since it was raining, they said they could not refill the tank until the rain stopped...so we waited...a bit later, when the rain stopped, we noticed our tank had disappeared.... Someone had taken it, refilled it and put it in the back with other tanks..... What a disorganized setup....Not impressed.....

I drove there to fill a propane tank. The man said he could not fill it because the collar was…read morebent. I wasted an hour. I went to 2 other stores in Wakefield and Narragansett and both were willing to fill it with no problems.

Been going to Shirley's before they moved up the hill. I've never been disappointed. Service is…read morehelpful and knowledgeable. If Shirley's doesn't have it you don't need it. I wonder if Jessie is still cutting keys?

Shirley's is an independently owned all purpose hardware store with everything you need to keep…read moreyour life in order except a personal assistant. Batteries, beach towels, measuring cups, paint, trash cans, watering cans, you name it. They will make copies of your keys in just a few minutes. The ladies who work here are right out of Comedy Central. They never crack a smile but deliver some downright memorable one liners. The island gossip can all be heard here at Shirley's. The best place on the island for last minute mass-produced Halloween costumes. It's a lot cheaper buying light bulbs and dishtowels off island, but then you knew that already.

We are in Montauk at a small but awesome cabin and I so dearly hoped we could grill some Round…read moreSwamp shell steaks and lobsters from Stuart's in proper style. I was beginning to lose hope, looking at our tiny hibachi. But I walked into Becker's and was immediately greeted with a rack of good quality natural lump charcoal (including smaller bags) and even smoking wood chips! Grabbing a super-reasonable $12 chimney starter and bag of applewood I went on to make the best surf and turf I've had in years. Thank you to Becker's!!!

Went there for plants were very helpful & informative what to get when to plant etc: thanksread more

What a great find in a small town community! The BEST price for propane fills, a selection of just…read moreabout anything you're looking for if you want to avoid the trip to a big box store. The service will impress you as well.