I would strongly recommend getting an independent inspection before buying a vehicle from this…read moredealership. I purchased a 2009 BMW 328i from them. After purchasing it, I discovered that all four wheel bearings were bad. Another shop had quoted me around $3,000 to replace them, while this dealership offered to do the job for around $1,000, so I brought the car back to them. When I received the car back, the ABS, brake, traction/DSC, and service-engine-soon warning lights were all illuminated. Those warning lights were not on when I brought the car in for the wheel-bearing repair. I can't say with certainty what caused the lights, but the fact that they appeared immediately after the repair is obviously concerning. I also don't have the original paperwork anymore, so I can't prove exactly what happened, which is frustrating. Regardless, this was my experience, and I would personally recommend having any vehicle from this dealership inspected by an independent mechanic before purchasing it.

I recently needed a vehicle and discovered an ad for a car I was interested in at Ellington…read moreAutomotive on the internet. I met with Zane who showed me the vehicle, answered my many questions and let me test drive the vehicle alone. He was honest, up front, and did not pressure me in any way. I purchased the vehicle at a great value and couldn't be more pleased. I more than highly recommend this establishment and Zane the salesman. Thanks for all you've done! You can bet I'll be telling everyone I know. Your happy customer Bill Turner

This dealership when buying a car are very helpful. Prices are not too bad but when it comes to…read moreservice, they're kinda high you could probably check around and see if you can find another service station repair shop that could probably do it for less. It's always good to get a second opinion which we should've. Like they say, live and learn. Over $660 for Nissan versa struts

Mike was great to work with. He managed to get all the repairs done and new tires and had us in our…read morenew vehicle within a week. I had a lot of questions and he was patient and responsive to all messages. I ended up with my dream truck and received a generous trade in for my old one.

Great customer service loved the experience and the car!! I haven't heard anything bad about this…read moreplace!! best people

Had warranty work done and he explained everything to me. Full details. Very happy with their…read moreservices. All set. Nice

Bought a car through this dealership, both employees Gus and Wally were very knowledgeable and…read morehelpful! Paperwork process was smooth as well.

I lost my car of 8 years to black ice so I was looking for a used Car in good condition that could…read moresuit me in the east coast weather with 4WD. I really wanted a truck for my next vehicle so I stumbled upon this place "window shopping" to my surprise I found just what I was looking for! This place had very great customer service and was very attentive and helpful! They took great care of me and even fixed some rust that was hiding underneath some paint on the hood free of charge for me as well as detailed it. I would highly recommend checking them out they are very attentive good people.

Great place to buy a vehicle. The owner and manager were very upfront and honest. I liked my…read moreexperience so much that l'm going to buy another car there.

Sold Paul at Acari my truck. Very happy with the transaction and very fair wholesale price. Stand…read moreup gentlemen, true to their word. Looking over the lot, the inventory is very high quality. They take pride in their vehicles and business. Would recommend.

Vally is easy to work with and they have fair prices! Bill is such a nice guy and explains things…read morevery well.

A friend of mine recommended these folks after I complained about the poor service I received…read moreelsewhere. I checked the reviews like this before making an appointment, and they were all glowing. Valley Imported Auto did not disappoint! Two places quoted me over $1,000 for tie rod and control arm work, and after they looked at it, Valley Imported said I only really only needed about $500 of work done. When I picked up the car, they said the parts came off easier than expected and only charged me $430. They saved me over $500! LOVE MY NEW SHOP! Nice waiting room too.

I needed to have my battery replaced. From the conversation with the parts department, the service…read morewriters, and the final service review with the service manager Michael, I was very impressed with the level of total service that I received. I found everyone informative, professional, experienced, and most accommodating. They all had excellent attitudes and my visit was a very positive experience. Nice to see a service manager not hiding in a back office, but actively and positively involved with his customers. Bravo.

The guys at the front desk for Service need to get over themselves. Their attitude is very…read morecondescending. They need to learn how to answer questions and not act like complete know-it-alls. This is not one employee or one instance. I will take this behavior into consideration the next time I lease.

Kudos to Greg, Chris and Steve for helping us get exactly what we wanted. We contacted them on…read moreFriday from New Jersey after seeing the Pacifica on their website and we were on our way back to New Jersey on Saturday evening in the Pacifica. They were courteous, friendly and very accommodating. They continued to follow-up on Monday with the finishing touches. Thank you for making this a very pleasant experience. The Johnson's of Englewood, NJ

Went to test drive a used truck earlier this year around March-April since my dad was in the market…read morefor a truck. Salesman we had initially stated during negotiations that they had a no refund policy but verbally stated if we didn't commit to buying he'd give a refund. It's been a few months since then and over that time, my dad had been communicating over text and they've also for some reason emailed me to confirm details even though they supposedly updated the contact info to my father's and have stated that the refund deposit would be processed and would be mailed/made ready. It had been a while so I went back in person to try and receive my deposit back. Turns out I was only when I made the trip back to request for the deposit back they stated that their "AI SYSTEM" had been sending all of those responses the entire time and constantly cited their "no deposit back" policy. Keep in mind any other dealership whether it comes to sales or service will fully disclose that you will be talking to a bot. I've been to plenty of dealerships and this is the only one I've come across that doesn't disclose this crucial info. It won't sign in an email with the sales representative's name without following up that it's an automated response. While I was waiting, the salesman I've been dealing with the entire time had the gall to ask "well you use AI in your career field you understand don't you?" This comment irritated the hell out of me and in response I stated I'd never allow AI to make statements on my behalf or any work for that matter without supervision and my approval to send over. ESPECIALLY IN A PROFESSIONAL ENVIRONMENT BTW. So I waited over an hour to speak to the GM but I couldn't since he was busy. Not gonna waste time just to wait for a chance to speak to them about it so I left. I called a few days later to speak with the GM did the same thing cited the AI system excuse and no refund policy but they were communicating with the company that handles their AI system and would update me in about 2 weeks time. When I went in person and called it was early-mid July. It's currently August and nothing but crickets. It's not even about the deposit money atp it's the lack of accountability, general unprofessionalism, and wasted time spent dealing with them. TLDR this dealership lacks accountability and are unprofessional. Absolute time waster and excuses out the wazoo. Don't do business with this one.