I have been going to Hazardville Motors for years. I travel 61 miles to have Tony work on my…read morevehicles. I would not think of going anywhere else. He is professional, honest and guarantees his work. I highly recommended this business.

From the owner: Hazardville Motors is a NAPA AutoCare Center featuring factory recommended preventative maintenance…read moreon most makes and models.

PHENOMENAL!! To say I was impressed with North Bay is an understatement! Let's start from the…read morebeginning. I have been looking for a cabriolet 2018 Audi S5 Cabriolet for at least a month, either they were sold by the time the dealer got to me or the price wasn't right. I saw that North Bay had a few on their lot(which is unheard of) and I contacted them about a particular S5 Premium Plus. It was after hours and they got back to me next day, and we began the process. From the pictures, the car looked immaculate, low miles, off lease and a fantastic price. As I work and live in NY and they are in CT, I was looking to do the deal online. I contacted many dealerships outside of my area that would only talk to me if I drove to their dealer, some as far as Virginia. Being out of state was no problem from the team at North Bay. Put in a credit app online and they went to work to make the deal work. My credit has some dings and this was going to be third vehicle that we financed. A lot of banks wanted us to trade in one of the vehicles but we were looking to have three, as my son needed a car and we were going to be gifting him one of the cars. I don't know what or how they did it, but they were able to not only find a bank willing to accept the terms but the rate was very agreeable. Gave me a call and email on a Saturday to tell me the deal was done. Again, like no dealer I have ever dealt with, they asked for no deposit and started to prep the car for pick up! They put the car through their shop, full check up, and even put on a set of BRAND NEW, HIGH END tires! We drove up to CT from Long Island, NY to pick up the car on a Saturday am. Since we purchased the car sight on seen, it was the first time being at the dealer and seeing the car. Timmy and the team immediately welcomed us, had the detailed car bought around with temp plates for us to drive before taking care of the paperwork! The car was beautifully detailed and in absolute phenomenal shape, it looked like it just came of the factory line. Timmy took us through the pay work, and it was seamless! No high pressure add on nonsense, just a small dealer fee(which wouldn't even cover the cost of new tires on this particular car) and we added GAP insurance. Less than 40 minutes, in and out with a beautiful S5 cabriolet! This place is what a car buying experience should be, especially with cars at this price point! I would recommend this place to anyone looking for a late model luxury vehicle that is perfect condition, low miles, great price with ZERO HASSELE OR dealer BS! Timmy is a great dude and the rest of the guys in the office were also great! It's the happiest I've ever seen people watching me take the car home, it was awesome! GET HERE TO GET THE PERFECT CAR! I'll be back without a doubt!!

Warning: Loyal 6-Year Customer & Car Buyer Held Hostage Over Unauthorized Work…read more I have been a loyal customer of North Bay Imports for six years. I bought my car directly from them and have had every single service done at this shop since the day I purchased it. Since the old crew (Dallas and John) left, the honesty is gone. I just paid $1,600 and was treated with utter disrespect and predatory billing. The Breaking Point: The "Secret" Repairs: I brought my car in for a noise. I authorized a drive shaft repair and axle work (which Nicole, the advisor, initially tried to charge for until I reminded her they were under warranty from their own shop). Billing "Errors": My bill was initially $1,900. When I questioned it, I found Nicole had added a diagnostic fee. In six years of buying and servicing my car here, I have never been charged a diagnostic fee when getting the actual repair done. She only took it off the bill because I caught it and called her out. The Pickup Ambush: When I went to pick up my car today, Nicole suddenly claimed I needed an oil change and sway bar links--items she never mentioned in the two weeks they had my car. The Mileage Lie: I just had an oil change there on 1/29. I haven't even driven the miles for a new one. She tried to claim the previous staff recorded the miles wrong--a total lie to cover up a money grab. Illegal Detention: Because I declined the surprise work and the brakes, Nicole refused to give me my keys unless I signed a separate "danger waiver." She told me they had the right to keep my car even though I was paying in full for the repairs I authorized. This is a violation of CT law. Zero Accountability: I confronted Nicole in front of the female part-owner with my text records proving she never mentioned the extra work. Despite being a customer who bought the car there and only services it there, the owner was completely indifferent and stood by while her staff was untruthful. I was forced to sign their waiver under protest just to get my property back. It is heartbreaking to see a business I once trusted turn into a place that uses fear and illegal coercion to make a sale. Save yourself the stress--take your vehicle somewhere else.

Kudos to Greg, Chris and Steve for helping us get exactly what we wanted. We contacted them on…read moreFriday from New Jersey after seeing the Pacifica on their website and we were on our way back to New Jersey on Saturday evening in the Pacifica. They were courteous, friendly and very accommodating. They continued to follow-up on Monday with the finishing touches. Thank you for making this a very pleasant experience. The Johnson's of Englewood, NJ

Wasn't too happy when they charged over six grand in parts and services and did not solve the…read moreproblem

Went here late at night to buy a used car with an acquaintance. Frank was kind enough to drive back…read moreand show us the car even after he was closed. My acquaintance was in limbo, but eventually decided against it. Frank had a great deal on the car we looked and is willing to work with you. He was even ready to come up and open up the garage for a sale on Christmas eve if the deal was happening for sure.

Always friendly, prompt and great results!…read more I've been there at least four times. Kyle is excellent!

5 stars, wish i lived local, id be here (hopefully never!) but you know what i mean…read more kyle is an all-star. i called this morning for an impromptu PPI, he hooked me up and did it right, thanks again! palomba st dealers on the other hand, well they are shady, but L & S is on my short list of good guys, so act accordingly. nothing used about this yelp!

I'd love to leave zero stars. Or negative stars. My son bought a pick up from this place on…read moreSeptember 8. I asked multiple times what the procedure was for safety inspection because my son was going to be driving it. They assured me it would go through inspection before the sale. I told them that the sale was contingent on the safety inspection. No pass, no money. They assured me that it went up on a lift and passed. My son is 19, heading to the Army in January. He was driving the truck, on his way to a hike with his commanders, and the whole damn DRIVE SHAFT fell out on the highway! The truck spun twice and he smashed into a guard rail. Thank the Lord he wasn't hurt. HOW does a vehicle that passed safety inspection become so terribly unsafe in less than 3 months!!?? And this company we bought it from? They dont care, no returned calls. DO NOT BUY HERE.​​

I bought a high mileage, NO WARRANTY sprinter van from them. On the way home from the dealership…read morethe AC stopped working. I text my salesman Paul and he said to bring it back the next day. I was told the AC compressor needed to be replaced. I'm guessing not a cheap repair but they did the repair and 2 days later I was back in the road with the air conditioner humming away. There was no charge for this repair. It

awesome service! very nice and friendly! easy to deal with and the whole process was fast! highly…read morerecommend

At first I trusted the owner, Dave. That was a mistake. When I bought the truck he told me a…read morehomeowner owned the truck, wasn't used for work and had zero rust. Also had a small lift. He charged me top dollar and I didn't mind because I thought I was getting a really nice truck. My father is a mechanic but got hurt the day that I bought it and wasn't able to do a safety check. After the first day the truck started shaking really bad when hitting any small bump. I brought it back to him and he kept it for a week to "fix" it. His fix was rotating the tires and saying I must have hit a pothole or something. ( I didn't) he told me my front end is tight and nothings wrong. He also told me what do you expect you have a lift,. Come to find out the truck is full of rust. He painted over the frame with black spray paint right over the dirt and rust and when I went to the car was I blew his paint job off. By the time he rotated my tires my one month return policy was over and I couldn't do anything. I think that he kept the truck that long so the refund time would be over. Also it was winter and when I found out I had no a/c a few days after, he told me I just needed Freon. He lied. I have no ac compressor belt or compressor. I need a whole new front end, my frame to be painted properly and an ac compressor. I'm out 2500$ in parts and and going to do it myself also the gas cap cover fell off as I was driving down the road due to too much rust

I want to express my gratitude to Ruben and Jesus for their outstanding work. They are incredibly…read moreprofessional, patient, competent, and hardworking. I have had many frustrating experiences with various auto shops in the past. However, Ruben and Jesus went above and beyond to diagnose and fix my car, and I was consistently updated throughout the process. They explained the issues in simple terms, which I truly appreciated. I highly recommend Brother's Auto if you want a trustworthy outcome for your vehicle repair needs.