As soon as I enter this store I was not only greeted by one employee but 2 more employees and the…read morestore was busy on a Saturday afternoon, they employees are very nice and willing to assist with no hesitation, I bought some Nike air max shoes at this location and they also give you the option to order certain items if it was not available for pick up, overall excellent was definitely nice they deserve this five star rating for sure keep up the excellent work staff.

Great staff. Very helpful. Good selection of merch. Even the fitting rooms are cool! You can change…read morethe lighting to different moods.

Pro Image Sports is located in DT Naperville, and they offer jerseys, hats, and even kid options…read morefor various NFL, NBA, MLB, NHL, and NCAA teams. The place seemed to have a decent selection, but more options and sizing could have been great. There was only one employee on site, but there wasn't much of a service - patrons were coming in and out, but there was no greeting or any offering of any assistance. +non-existent service +limited selection & sizing

they had every thing I needed and very kind and helpful and they helped me find stuff I couldn't…read morefind and they had a great secltion

We were sent out to Dick Pond by our son's track and field coaches for jumping and sprinting shoes…read more It was well worth the drive for the exceptional level of customer service and top shoe recommendations from Rob, the assistant manager. Not only did he ask all the right questions to figure out which shoes would enhance my son's jumps, but also offered tips and guidance as well. We are very satisfied customers and will be back!

Stopped in Here last week " just" to grab a pair of compression socks for my 16 year old son. I…read moreended up with a pair of Brooks ( oops)! I have to say my experience dealing with Mitch was the Best customer service I have received on a long time. Mitch is super informative, nice, professional and passionate about helping others. I asked for a massage therapist referral and he introduced me to the Thera Gun. Although I did not buy it on this visit ( New Year's resolution = spend less) I will definitely be back to treat the family in the near future. Do urself a favor and go see Mitch for all ur running needs!

Large amounts of options for gloves, sticks, etc. w/ plenty of help from employees…read more Just don't use the bathroom. It's like a male college frat house. Someone needs to suck it up and clean it. So gross!

I would like to thank the people for outstanding service my daughter broke her goalie stick on a…read moreThursday and was leaving for a tournament the very next day and they put her as a priority and built her a new one the very same night thank you so much you made a kid so happy so far they won the first game

A shoe company sent me a flyer for Naperville Running Company. It was try on a pair of their shoes…read moreand get a free pair of socks. I got to choose a brand I liked which is great. The shoe brand turned out to be very comfortable. The store only had a plain color in stock, but they provided me a tablet to search for additional color options. I had come in on a Saturday, and they called me on Wednesday that my shoes have arrived. Staff that I encountered on first and second visit were friendly. I did not feel pressured to make a purchase and they gave me space to look around. Very good shoe selection from a wide variety of brands. There is limited parking out front, but the deck is only a block away. I would return.

My wife wanted some Puma shoe and this store was literally the only place on the internet that had…read moreit in her size. Accidentally ordered wrong size and noticed seconds after I clicked order. Called the store and they picked up on the second ring. Guy who answered was on top of it. Best customer service I've had in a long time. Thank you! To be fair, I just ordered so haven't actually received the shoes, but didn't want to forget to leave this note. I'll update if the shoes never arrive. Ha! Update: they arrived before I expected them to. They were a Christmas gift and I got them before Christmas, which was awesome.

Great selection. Owner is very nice and helpful. They have a cool mystery selection for $30 prizes…read morerange from memorabilia, boxes of wax, to some nice cards. I got a mega box of basketball. If I have more time I'll go through more boxes.

Spoke with them about selling some iconic sports memorabilia and they were very knowledgeable and…read morehelpful and gave me some very good advice on pricing and how to get the most value.

These guys are great! They fixed my flat on the fly and rec the correct tire without a hassle in…read moreand out in record time. Thank you !

Got my bike here and got an amazing customized service. James showed me basic maintenance after…read morepurchasing my bike and was also offered a free tune up before school/900mi. No markups on price for any products either. For any future viewers - they are primarily a Marin retailer but also offer Cannondale, Haro, and Jamis.