Overall, the food and experience were mediocre at best. Normally I like to provide positive feedback for those places that seem to be trying. I can't do that here. I ordered a spicy tuna roll and hibachi chicken plate. The appearance of the tuna roll made me question whether it was fresh or not. The color was dark and was served with cream cheese instead of avocado. No, the cream cheese does not work. The roll was very dry also. No hint of spicy anything either. I'm still waiting to see how un-fresh the tuna was. The hibachi chicken was fine. I was not asked if I wanted steam rice or fried rice. It just came with fried rice (not my preference but I guess that's on me for not asking specifically for the steamed rice). I asked for Yum sauce or spicy mayo and was pointed to a micro fridge on a counter near the drink dispenser where inside, large bottles with no labels sat. I was able to identify the Yum sauce but not any of the other bottles so I left them alone. Not sure when the last time they had been cleaned or refilled but it wasn't recent. There happens to be several Japanese restaurants in the area, and, for the moment, I would have to put this one below all the others. read more

Seems they don't like paying fair wages and keep the tips for themselves to the tune of $80k+, giving the dirty end of the stick to 52 employees. https://www.dol.gov/newsroom/releases/whd/whd20221129 https://www.wyff4.com/article/five-japanese-restaurants-illegally-kept-cash-from-employees/42110944 read more

Japan House - US Department of Labor screenshot - Japanese Near Me - Spartanburg, South Carolina

Great Japanese restaurant. Best Japanese food in town Everything fresh and great quality good. read more

Japan House - Food very fresh. They doing great job - Japanese Near Me - Spartanburg, South Carolina

Great food Great customer service and a family atmosphere Glad we made the decision to come here read more

Japan House - a plate of deep fried shrimp and a cup of ketchup - Japanese Near Me - Spartanburg, South Carolina

Good food. Ordered through Uber Eats and picked up. Worth it for the price and if you want something quick

It's ok, sort of a Spartanburg version of Greenville's Joy of Tokyo, right down to menacing signs telling you what you can and can't do there. Food is ok, service is pretty bad - seems to be all teens or college age kids who are pretty indifferent. It's not bad but there are better out there. read more

The food is typically great. Have been super disappointed in the cleanliness of the restaurant. The cook at this location has terrible hygiene habits. I have watched him repeatedly come out of the back and not wash his hands, just wipe this on his apron, and always has his cell phone. It has made me want to stop eating here. The window is for a reason. Mr. Joe took great pride building his franchises, and the needs to be fixed ASAP. read more

Japan House - Japanese Near Me - Spartanburg, South Carolina

Literally the worst experience ive ever had at a restaurant. The worker gave me and my friends side eyes along with the coworker and laughed as well. When ordering, she rolled her eyes so hard they could've gotten stuck in the back of her head. She is brunette and I believe has braces I KNOW THIS because she removed her mask inside the restaurant. Then to add to it she played on her phone while we ordered. FIRE HER read more

I lived in Japan as a child and am always searching for authentic tasting food. The Gyoza was excellent. The hibachi was tasty without being overloaded with sauce, and the presentation is authentic. Will be back many times! read more

Horrible fried greasy food. The only thing Japanese about this restaurant is the name. I use Yelp when on the road and driving thru unfamiliar towns. It usually works out great but this was a disaster. That this place has a 4.5 star rating doesn't say much for Spartanburg. read more

good foods good price, friendly and clean. It's delicious in fast foods. To go is easy, and I recommend to dinning in if you want to eat something grilled. Japanese grill is awesome in some field. For my personal, I love the grilled beef tongue but cannot remember the exact name in menu. Love it. read more

I ordered the shrimp with the special source，it is soooo good! I believe the quality of the shrimp is the best one, it tasted soft and pretty fresh! And, the service is great, very nice and friendly. They explained all of the dishes on the menu which I am interested in, even though I asked so many questions....I feel so happy I did not miss a great place!! read more

The food is ok for being so cheap, but the store is not well cared and the kitchen is dirty and the cook is unhygienic. The employee running the register (usually the same girl) is unprofessional. Usually on her phone, listening to headphones, or gossiping inappropriately and the others aren't much better. If there is ever an issue they are rude and unapologetic. The Japan House in Hilcrest is much cleaner and the employees actually care about customer service and deserves your business much more than this location. read more

Great place to eat. Very friendly people that work there. Sushi is very good for "fast food" and rivals Red Bowl and Kanpi. Meals were also very good. Not a single thing to complain about. read more

A little bit of a basic place, kind of fast food in a way, but I ordered three sushi rolls and it was very good - I intend to return soon! The décor was just very basic as I say, but the food, while maybe lacking in presentation, really made up for it in very tasty and fresh tasting read more