I had a great experience with salesman Saad who I recommend if you are at this location looking for…read morea vehicle. He helped me and worked with me for over 5 hours. Even being that I had some issues with my credit report him and the manager Jonny made it happen for me with very little down payment and a very reasonable monthly payment. Couldn't be happier and will be back.

I purchased my truck here in January 2024, and the sales team was excellent. Because of that…read morepositive experience, I continued bringing my truck back to this dealership for all maintenance and service needs. Unfortunately, my most recent visit completely changed my opinion. I scheduled an online appointment for 7:15 AM to have a tire repaired. When I arrived, Assistant Manager Josh Taylor told me no one starts until 8:00 AM. He then looked at my tire and immediately said it could not be repaired and that I needed to purchase a brand new tire for over $300. He also said the tire would not arrive at the dealership until 4:00 PM, and since everyone leaves by 5:00 PM, I would need to come back the following day leaving me to commute on my spare tire. I was frustrated and upset, I decided to get a second opinion elsewhere. I went to Evans Tires, where they repaired the same tire for FREE in less than an hour. That experience at Toyota of Santee made me feel like I was being pushed into an unnecessary sale rather than being honestly helped. As a longtime loyal customer, that is incredibly disappointing. Trust is everything when it comes to vehicle service, and this visit completely damaged that trust. I sincerely hope Toyota of Santee addresses this situation and has a serious conversation with Josh Taylor regarding customer service, professionalism, and accurately advising customers. Experiences like this are exactly how loyal customers end up taking their business elsewhere.

Rodent damage on this mustang . They don't even fix it or lower price. Very crazy market and they…read moredon't even try to clean up trade ins . No wonder it's still sitting on the lot . Old tires scratches on interior. They put 0$ into this car just want to flip it and take money and run .

El cajon ford does it again. Made an appointment to drop our vehicle off for warranty work for the…read more5th time. Same issue. Magically they couldn't find the records in the computer. They didn't have record of my appointment. So on so forth. Every time our vehicles has ever been to this dealer it has been unsatisfactory! This was the last straw. We will never go there again!

New to You Auto Sales gets my 5 star rating to add to their already great collection of several…read moreother 5 star ratings and reviews! I had two vehicles coming up to the end of their lease. I had recently replaced one of them with a pre-owned ACURA I purchased about a month ago which was a very good car buying experience. The dealership we had worked with was great. I still needed to replace the second lease vehicle and I wanted to replace it with another ACURA. I began my search to replace the second lease vehicle. I contacted several dealerships in the LA area over the next 2 months to find another well taken care of vehicle at a fair price. You would think finding any vehicle in a densely populated metropolis such as Los Angeles would be fairly easy, with a plethora of options to choose from. Not so much the case or at least not so much my luck until I expanded my search outside of LA and came across New to You Auto Sales in El Cajon CA. New to You Auto Sales not only had the vehicle (i.e. make, model, options, color, mileage, etc.) but it was also in outstanding condition and they offered it at a very fair price! I checked it out from top to bottom and it was in as good as a new vehicle condition. We made the purchase and drove back home to LA county. Once we got the vehicle back home, I had a certified mechanic give it a thorough inspection and everything came back 100% positive with no issues. The mechanic was equally impressed. I'm glad to say working with New to You Auto Sales was a great experience!

Came here looking for a new car for my dad , i was greeted right when i walked in, they offered me…read morecoffee and water before we started looking at the cars they have (amazing customer service) . We bought my dad a new car here and its amazing we love .i will recommend this place for all of my friends and family .

Everything was great, all of the guys working there were super helpful and make it a very easy and…read morestress free process! Highly recommend!

I bought a good car from Ed at Diamond Auto Sales. I'm skeptical of the small dealers, but my last…read morecar was wrecked and I needed a cheap car. I got a good deal on a good car. My experience with Ed at Diamond Auto Sales was great.

I cannot say how incredible this place is! Second time visiting them to look for a vehicle and they…read morecontinue to give amazing customer service! They always have great options of vehicles to offer which is nice and helps based on the price and style of vehicle you're looking for. They take trade ins and offer financing and make the process easy! Evan is amazing! If you're there, stop in and say hello! Such a friendly person, cares about what he does, and wants to make sure you have a perfect experience from start to finish and leaving with a new car! I cannot say enough about this team! For your next car, don't choose to go anywhere else but here!

Evan T. was extremely helpful and made experience super easy. He provided a lot of information and…read moreanswered all our questions to make sure we made the best decision for our daughter's 1st car. Thank you

Just purchased a new vehicle and the service was great the salesman were very knowledgeable and got…read moreus all set up with our new vehicle and out the door quickly. Thanks Hunter Fierro for all the help

I went so San Diego from Corona to check out some Tahoe's and Suburban's. I left a dealership about…read more16 miles from Sedano feeling defeated as that dealership did NOT want to work with me. This dealership was on my list to visit, but it wasn't for the Suburban I originally wanted. HOWEVER, when I arrived it was a pleasant change from the prior dealership. I spoke with John who was the internet consultant I had been working with. He handed me off to Joyce and I couldn't have been happier! She was so patient, understanding and just an all around nice lady who made my experience wonderful. I went in looking at the Tahoe Premier because that is what stood out. After seeing it, Joyce and her manager were able to knock off an additional $500 from the price along with increasing my used car amount from $6k to $6.5k after being told it was only worth about $5800. Although I had an offer from two other companies (One being CarMax) for around $8 - $8.6k, I took the offer as I didn't want to drive two cars home. Also, seeing as how the last dealership offered me only $2k for my 2015 Durango in good condition with 101k miles. After a while, I really wanted the Suburban so as they were crunching the numbers I found one on their lot that I really liked. It wasn't the Premier, but to me the only option that I NEEDED were the Captain's Chairs for the second row. This LT was black on black (which I LOVE), had the 22" black wheel package, comfort package and black lettering package and priced just a bit higher than the Tahoe. I took it for a test drive and fell in love. When I got back, I asked John for their best offer and they matched the $4k discount the Tahoe offered even though it was already discounted at $2800. Also, there were NO additional add ons which was much more attractive, so we shook hands and the deal was done. So much easier than the other dealership (side note, that dealership was so petty they were bad mouthing Sedano as I left. Very insecure on their part. No COURTESY at all). From start to finish, Sedano hands down helped me out and made sure all of my needs were met. They were all super friendly and continued to help me after I left their dealership. I was so excited about the Suburban that I purchased the extended warranty without doing my due diligence (I'm the type to do all my research prior to a big purchase). After thinking about it more and doing some research I decided to cancel knowing I would not receive the refund but rather it would be deducted from my principal. Shockingly, the finance department was able to remove that cost from my original deal and redo the deal. I was surprisingly shocked. Couldn't be more excited about my experience.

Yesterday, I got a very positive impression of this dealership. It's a relatively small car lot,…read morebut they have a surprisingly wide selection of vehicles. Of course, it's important to understand that this is a business, and their goal is to sell cars -- so you shouldn't expect to get a vehicle for free. That said, my impression of the staff was genuinely positive. Everyone I interacted with was friendly, welcoming, and kind. It felt like each person was trying to help me in their own way, and honestly, they succeeded.

After visiting several dealerships in the San Diego area, SO CAL Performance SD was hands down our…read morefavorite. From the moment we walked in, everyone was incredibly friendly, welcoming, and genuinely helpful. We never felt pressured or rushed into making a decision. What really stood out was their honesty. They didn't try to sugarcoat anything or give us the typical sales pitch--they answered every question directly, explained everything thoroughly, and made sure we were comfortable throughout the entire process. It felt like they actually cared about helping us find the right truck, not just making a sale. Buying a vehicle can be stressful, but the team at SO CAL Performance SD made it an enjoyable experience. Their professionalism, transparency, and customer service set them apart from every other dealership we visited. We couldn't be happier with our purchase and would absolutely recommend them to anyone looking for a quality vehicle and a dealership they can trust.

They were referred to me through my bank Arrowhead credit union. We were in the market for a Tesla…read more They had a few options there for us. I called them. I got preapproved very smoothly over the phone. We drove down from San Bernardino checked out two different vehicles and made our decision. We came home with a 2021 Tesla super clean. And the process was super smooth. The boys there were straight straightforward, no haggling honestly one of the smoothest dealerships I've been to. I just wanna say thank you and we're about a week in with our first and new Tesla.

This was actually my second trip dealing with this dealership. The first time, my son and I drove…read moredown to inspect a vehicle. While we liked it overall, we felt the price was a little high based on its cosmetic condition, so we decided to keep looking. A few days later, the salesperson contacted me and asked what price I was looking for. After discussing numbers, he texted me an out-the-door price that worked for me if I came back the next day. I made one final counteroffer, which he said the owner declined. I responded that we would still come the next day, and he replied, "I'll be here." At no point did he tell me that the previously discussed out-the-door price was no longer available. My son and I drove approximately three hours back to the dealership expecting to purchase the vehicle. After we arrived, we were told the owner would not honor the previously discussed price and that the dealership was sticking to the advertised price. We immediately left. The issue wasn't that my final counteroffer wasn't accepted. The issue was that we drove six hours round trip based on what we reasonably believed was an agreed-upon price, only to find out after arriving that it would not be honored. I understand that negotiations don't always end in a sale, and I don't expect every offer to be accepted. However, I do expect clear communication and respect for a customer's time. Had the dealership simply told me before I made the drive that the original offer was no longer available, I never would have made the trip. If you're traveling from out of town, I strongly recommend getting a written buyer's order or purchase agreement approved by management before making the drive. It could save you hours of driving and a great deal of frustration.