Haven't had a need for his services lately but when I did he was the best…read more He can repair most any appliance, and sell you a replacement if needed.

Affordable and honest. Always reaching out to Larry with any concerns or purchases in the future.read more

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

Want to thank this team for making my month. I came into the store and was greeted with a smile…read more Then met someone who went the extra mile to help identify my issue with my refrigerator. I went home and brought the part back. He tested it and provided the solution. Gave me a small discount and I went home, installed the part and it works better than ever. I have already told multiple people this is the place to go with any appliance issues or to buy new products. Thank you and you have a customer for life. Ed

We purchased a washer from them and i started making noise so the repair person came out and put a…read morenew part in but the part didn't work. The part had taken 3 weeks to come in so the guy asked if we wanted a loaner and we said yes. He called JL's appliance to see if they would give us a loaner and pick ours up for repair and they agreed. Nobody said anything about a delivery charge but when the washer was fix (or so they say) they expect us (we're in our 60's) to load up their washer, take it to them and get our washer. If a delivery fee was mentioned up front we wouldn't have gotten the loaner. My husband tried tallking to the owner but she was rude and told him they just bought the busiuness and that gas was expensive. I wouldnt' ever buy anything from this compnay again.

On the recommendation of our contractor, we contacted Master Appliance to look at our 6 year-old GE…read morewasher. Scott came out to look at it and told us it was at the end of its life cycle. If he did try to repair it, he would have to take it back to their shop and the labor/materials would be more than half the cost of a new unit. Master Appliance sells Speed Queens and the cost for the washer/installation/delivery/haulaway was much cheaper than Lowe's or Home Depot to replace our current GE model. Plus, they delivered and installed it the next day. Family owned and local. Will not hesitate to recommend and refer.

Our microwave stopped working and we reached out to Master Appliance for a service call. Marco came…read morethe very next day, was cheerful, friendly, and very knowledgeable. We were told that he would arrive between 2 and 4 pm and at 1:55 pm we got a call that he was on his way. The professionalism and respect for our time is SO appreciated. Unfortunately, he suggested that we replace the microwave (not surprising since it was pretty old) but he called the store and had a recommendation on a replacement, quoted a price and even scheduled the install. Great service. Thank you, Marco!

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

I just had David Glavnik out to fix my washing machine. Lucky me!!! As this was the day after…read moreChristmas, I expected to get no one out today but he responded within an hour. He was very friendly and neat. he had it fixed quickly. Of course no one wants to have an appliance breakdown but the whole fix made me wish I hadn't wasted my time to try and fix it. I highly recommend him!

These people are fabulous to get it done expertly and professionally. Eddie was on time, asked well…read morethought out questions, offered relevant options and got to work. The pricing was more than reasonable. He did everything he said he would do. I would trust SGL do work again on any of my home appliances.

The self-defrost heating element/senser-fuse went out on our Kenmore Elite refrigerator/freezer…read moreduring the New Years holiday. All the frozen items in the freezer portion started thawing. I had to do something fast. I saw that SGL Appliance Repair had a 5-star review rating so I gave them a call. Heriberto showed up about an hour later, diagnosed and fixed the problem. He showed up promptly and was very reasonably price. I will definitely call them again next time I need an appliance repaired.

Brought my vacuum to this place to be cleaned out. They did an extraordinary job and for reasonable…read moreprice. Nice staff and shop. Will return, and already referred to friends. Great place

I was looking to replace my 22 year old canister vacuum. I ended up at Vacuum World, and Derrick…read morehelped me. I ended up buying an incredible Miele. He took time and answered all my questions. This store serves an important role in the community. There aren't many vacuum repair and sales stores left, and these folks are worth patronizing. They have a good selection of vacuums and floor care products, and they're friendly and fair.

We had a great experience with Bogard Appliance. We were having issues with our ice maker and…read moreBogard was able able to come out in a timely manner. We needed a new ice maker and we were quoted a very reasonable price. They kept us updated when the part would be and and within days they were back to replace it. They were so nice, answered all of our questions and like I said were the most reasonably priced. I would like to also mention their staff, very kind and informative. We will definitely recommend them to anyone who doesn't want to have to replace a appliance.

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.