I've had Jesus come diagnose and repair multiple issues that have come up. He recharged our AC, he…read morefixed our water pump connected to the AC, he helped us with our washing machine and most recently fixed our furnace. He's been a lifesaver and is very good at what he does. He's always on time and gets the job done quick while being professional. Would recommend to anyone in need. A+++

Jesus quickly and affordably repaired our dishwasher. I am starting to wonder if there is anything…read morethis kind and knowledgeable man cannot repair. Great communication and always on-time. He is simply the best!!!

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

Don't get me wrong - David was friendly personable and presented himself well. But now that he came…read moreout to 'fix' our problem - it's subsequently gotten worse. Throws a completely different error code. And the price to fix it now is 'more than a new washer' because 'we only use one source'. So thank you for taking $120 for a problem to be worse than what I started with.

Not their fault. My refrigerator was making noise. I had heard that Capital City Appliance was a…read moregood company. However, they are booked up 2 or 3 months in advance. They told me that the coils in my refrigerator may just need cleaning. So, I pulled my frig out, took the back cover off and proceded to clean the very dirty coils and fan. The frig is running quietly and efficient again! No need for a new refrigerator!! Thank you!!

I recently had Capital City repair an element in my stove. For some reason the part malfunctioned…read moreagain. Even though it was beyond the warranty they sent someone out to replace the part and check the wiring......at no charge! I call that standing by their work and generously going the extra mile. As an older adult I appreciate that very much.

We purchased a washer from them and i started making noise so the repair person came out and put a…read morenew part in but the part didn't work. The part had taken 3 weeks to come in so the guy asked if we wanted a loaner and we said yes. He called JL's appliance to see if they would give us a loaner and pick ours up for repair and they agreed. Nobody said anything about a delivery charge but when the washer was fix (or so they say) they expect us (we're in our 60's) to load up their washer, take it to them and get our washer. If a delivery fee was mentioned up front we wouldn't have gotten the loaner. My husband tried tallking to the owner but she was rude and told him they just bought the busiuness and that gas was expensive. I wouldnt' ever buy anything from this compnay again.

JL Appliances customer service is compassionate and genuine. I had an old refrigerator go out,…read morereceived a defective replacement, and JL Appliances were quick to deliver a new one; and showed empathy for the defective appliance and just delivered a couple of gift cards so I could replace my lost groceries! I'm in tears, thank you JL Appliance!

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.

Contacted them for a repair for my dryer. Provided me an accurate quote. Excellent communication,…read morearrived on time and did an excellent job. Explained all the repairs they completed and explained the parts and labor warranty. AAA+++

Normally for great service, I would provide 4 stars. But I'll tell you why they got 5. So We have…read morea 5 year old fridge, with an ice maker from whirlpool. Anyone with an icemaker knows all about the problems that can occur. I called them a few weeks ago on a Friday with water leaking out of my ice maker side [explain to me why water was pooling out of the ice side please!?!?]. The tech came out with a trainee, and knew immediately what was wrong. They took apart the icemaker, took a photo of the issue, quoted the problem, checked stock and pricing on the part, explained how long it would take to get it in stock, and provided a solution on the spot. I ordered it and paid for the service. In a week they called to schedule the installation when the part came in. On the day of installation they called me early and asked if they could be the first call of the day and thankfully I was here, so I said okay. Here is where the FIVE stars come in. So a new tech came back with the trainee to install the part. But all of a sudden I look at my kitchen and see both techs on my floor with the bottom plate of my fridge off with the wire harness of my fridge out as well and I get called in. The trainee asked if he could explain something to me. Then he said she wanted to show him that they get a lot of calls on this particular model of whirlpool model because of the ice maker suddenly not working. It was because the wire harness gets pinched in the corner of the door [the lower left corner of the freezer door] and when she pointed mine out-sure enough the entire casing of my wiring was split open. So she ended up taping up my entire harness. Then she said to me and the trainee, "I always check for this problem when we are called in for this model because it ends up saving the client extra time money and problems in the long run so fix it now before it becomes an issue, you know before it breaks". She didn't have to do that! She didn't charge me for it, it was VERY kind of her, took them an extra 5 minutes of their time and it will save me hundreds in a service call down the road. And THAT deserves a 5th star people.

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

I never had my central vac system serviced when I moved in 2018. When I finally figured out it was…read morean appliance and needed to be serviced, I began to message likely vendors. I chose Holly Risen because they could see me almost immediately and Mondo was terrific. He educated me about the central vac system and showed me how to take care of it. He even discovered it was assembled incorrectly and reassembled it so all features worked! Kind. Knowledgeable. Really nice guy.

From the owner: Hello there I am Raymundo My friends and family call me Mondo…read moreI offer a number of different services and if I can't do it we will connect you with the right person The neat thing about holly Risen recycling and repairs is I work from the sense of the heart not the cents of the dollar I am a compassionate dedicated person that is self taught in handyman services I have been in apartment maintenance for several years as well as residential and some commercial im also in a apprenticeship in appliance installation and have been around appliance repair my whole life so I also offer repair services looking forward to getting my license as a licensed appliance installer currently undergoing if you have any needs please feel free to get a hold of me Thank you and have a wonderful and blessed day thanks mondo

The price was higher than I expected, but I don't have anything to compare it too…read more The guy was pleasant, on-time and professional. I was surprised that this is actually Mole appliance.

We've had to owner out to our place on a couple different occasions. Sadly, he was about the third…read moreone we had come out to check out our washer machine. He was so friendly, professional and was incredibly reasonably priced! (Just wish I hadn't wasted a few hundred dollars on the previous guys before Appliance Rescue Service who couldn't even fix our machine!) I always refer him to people! I "hope" to never have to see him again ;) but if an appliance of ours goes kaput again, we know who we will be calling.

I stopped into United Repair for a repair or replacement part for a range hood. They suggested I…read morecome in the next day to talk to Randy who when I returned figured out the issue with my fan unit and repaired it on spot in a few minutes. Everyone there was nice and passed up the opportunity to sell me a new part. I will be back for any future appliance issues!

We had our washer stop working called Lowe's warranty to have it repaired and they sent this…read morecompany out to fix it. I should have known what my experience was going to be like as soon as the vehicle pulled up. Two repair men pulled up, in the worst looking company vehicle I have ever seen. The two gentlemen looked like they just rolled out of bed, were not the friendliest. I explained to them what was going on with our washer and gave them the model number when I made the appointment. They did not have the parts on hand and it took them almost three weeks to get the part and reschedule the repair. I was out a clothes washer for almost 3 weeks. Come to find out we could've just ordered the part and swapped it out ourselves since it was exactly what we told them it was. Company vehicles and their employees represent the company so if they don't look presentable or act professional , then the company is probably not the greatest.