Fabulous work. I absolutely loved the level of service I received! The guys were great.read more

Our house smelled like a campfire after the recent wildfires, so we wanted to get our air ducts…read morecleaned thoroughly. We had used Dr. Carpet many years ago, and since our house is WAY off the beaten path, it's hard to find someone to come out for service. I could tell right away they had their act together. The dispatcher asked great questions like "can we find your house on a nav system", and "do you have cell service at your house". (Yes, and no.) Most people don't think to ask those questions, which can cause a lot of headaches. Also they called to confirm the night before--very thoughtful because I had completely forgotten! The technicians (Mike and Dean) were right on time, wearing masks and gloves, as well as shoe coverings. They worked around my home-office meeting schedule so I didn't have to worry about noise during critical parts where I needed to be speaking to my coworkers. I couldn't believe the stuff they found in my air ducts! (Pictured below, NOT including the dead mouse.) They also showed me pictures of the insides of my ducts, including a few areas that need replacing (they don't do that kind of work, but it's great to know, I would have never thought about that). And finally they made some suggestions about replacing my air filters in a few weeks. I appreciated that they never once tried to upsell me on anything. The total charge was exactly as quoted. Overall my experience was professional, friendly and helpful, I would definitely use them again.

Very knowledgeable and helpful. The scheduling was easy and arrival was on time. Will definitely…read morehire again.

Tech was on time and knowledgeable about dryer vent issues. He explained service options clearly…read moreand without undue sales pressure. Very satisfied with the service.

Very poor work and they don't know how to fix their own mistakes. Very poor communication. You…read morecan't get in touch with the company..only able to leave messages or text but they never reply to you. I purchased a new hvac and furnace through them and had them install it. It's been 4 months now and it still does not work. After numerous attempts to contact them and multiple service calls my $14K system does not work. I went through summer without a/c and now that it's getting colder we have no heat. I have a family member who is battling cancer and this issue has caused us sooo much stress. I can go on and on but the bottom line is DO NOT USE THIS COMPANY.

A wonderful company from the initial appointment to the service call. These people know how to run…read morea business. They did a wonderful job on my Hvac. I highly recommend them.

Oregon Ducts cleaned our ducts, first time for this house of 59 years! Took about 2 1/2 hours. The…read moreyoung men worked hard, cleaned up and did a good job.

The two gentlemen who came to the house were wonderful to work with. They removed their shoes upon…read moreentering and took great care to protect everything in the home. They took time to explain everything to us, and were complete thorough in everything they did. We were blown away by the amount of stuff that came out of our furnace ( which we thought we kept really clean) we have removable filters and do it on a monthly basis. Anyway, after the two guys came out we were so happy at how clean our home was afterward, and my allergies were so much better. It was worth every dime!

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

The team did a great job. there was quite a a bit of upselling that went with the process but no…read morepushIness after I declined. He fixed the part that was broken, let me know the health of my system with all the metrics they use to test, and treated me well overall. I cannot verify if a different group would have been more affordable or not, but I didn't feel cheated either. I rate my experience from good to great.

Jay, the owner, just came out. SUPER PROFESSIONAL! Diagnosed and fixed our heat pump's issue in…read morejust about an hour! He also made suggestions for the future that will optimize our system for ultimate comfort, especially given the fact it's been oddly colder and oddly warmer the last couple of years. I told Jay, "Seriously, you're like Santa Claus, man." We've dealt with so many contractors/vendors over the course of owning several homes and have run the gamut of experiences. Some you'll never call again and secretly hope go out of business. Others, like Impact, you hope are successful for a very long time. Superb contacts, service and price! Thanks, again, Jay!

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!! Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival. I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived. I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!