Eric is of a dying breed. Truly dedicated to his craft and making his customers comfortable in all…read moreaspects of the word. He is extremely knowledgeable and WELL SPOKEN on all things hvac. Dude took an unreasonable amount of his PERSONAL time to walk me through everything regarding my issues. Talked to me like I was a peer and did so before I even spent a dime with him. His customer service is absolutely platinum standard.

Danny is really straightforward with his bid and shows a great deal of respect for you and your…read moreproperty during his work. He came highly recommended by a friend who has used him on multiple projects over 20 years and I can see why. I'm thrilled with both the new HVAC that he put in as well as a ductless split unit that I added to a large sunroom.

I have 3 a/c units and needed one fixed last year. I called Tarlton randomly and got great…read moreservice. This year was another one and I can say the same thing. Responsive, informative, and priced as expected. Very pleased.

Air Works came out for a scheduled maintenance. Was told one of the units had a locked condenser…read more Was then told a new condenser was 3k. He then said that since the units were so old he recommended both units be replaced and would have someone out to talk about units and financing. He left and never bothered to tell us that he had pulled the fuse box to the unit so we could have replaced it once the unit thawed. He also never returned the thermostats to their settings. Was without a/c for two days before another company could get out here to find the disconnected fuse. Checked all systems and they were fine. Total con job to try to get a commission. Extremely dissatisfied.

Owner Rick Latino and his crew turned my HVAC nightmare into a 16 SEER comfort system…read more My job posed virtually every challenge known to mankind. The line set was too small for modern equipment. Following the original installation path would mean ripping through ceilings and walls. The list is too long to type. After some careful consideration, and some very creative ideas on Rick's part, we installed a fabulous system without major renovation. The best thing is that the job was done right, for not much more money than the lowest bidder....who would have done a significantly lesser job.

I had Rudy Cools replace my AC systems on my house. Aside from feeling a sense of trustworthiness…read morefrom them, I also had other comps so I know they were fair. When they came and did the work they were extremely careful in the house and my kids thought their guys were fantastic. Since having them install, Mark has come out to perform our service maintenance and he's been fantastic. He's very knowledgeable and reliable. I'd say that overall, I feel their trustworthy, responsive and reliable. Great company.

I highly recommend you go elsewhere for your services. Just like some of the other reviews imply,…read morethis company is more concerned with their bottom line than making sure customers are helped and satisfied with their services. While most companies offer a warranty with their work (especially after getiing a whole new HVAC system installed), this company does not stand by their work. First time I have ever encountered a "licensed" company that could not answer questions about the duct work and the problem that was happening after they installed the new system. Worst of all, they will tell you they can come back out and look at the issue via the phone (even though it has not been a year since installation) but will only tell you after arriving there will be a service charge. And do NOT expect a return call if you leave voicemails asking for an explanation.

Kevin was very professional and had a great attitude. We were working with a warranty company which…read moretook four weeks to get parts etc. He kept in touch almost daily and was an advocate for us throughout the process. I highly recommend Kevin and his services!

Called this guy 2 days ago never returned my call.go elsewhere. had my unit serviced the next day…read moregoes to show you always shop around and get a second opinion

woke up yesterday and my ac wasn't working. Mike had me cooling in no time. can't remember the part…read morehe fixed but it was a budget friendly repair as I got another quote that was astronomical. Mike did a great job and even replaced my filter. will definitely use Mike again. Whoever I scheduled the appointment with (can't remember his name sorry) was helpful and made sure to accommodate my schedule. what a great team

Unresponsive, Unprofessional, and Abandoned Warranty Work - Avoid This Contractor…read more I hired H&C Heating and Cooling [Hector Perez] to install a complete new Goodman HVAC system for my home. The purchase included a 10-year parts warranty and a 2-year labor warranty, which was a primary reason I chose them. Our heating system failed completely within just 1.5 years, well within the warranty period. What followed was an unacceptable experience. Despite numerous calls and text messages, the contractor has been almost entirely unresponsive. After the initial breakdown left my family--including young children--in a very cold house, after many calls and text he came to check the issue once but provided no fix and no follow-up plan. My wife said he said he found the issue and will come back in the morning to replace the bad part. Since that visit, he has completely ignored all subsequent communication. This isn't just poor service; it's a breach of contract and a dereliction of his warranty obligation. He took our money for a premium system and installation, then abandoned us the moment his work proved faulty. We were left to suffer in a freezing home during cold weather, which is an absolute failure of a basic HVAC contractor's duty. Do not be misled by advertised warranties. This contractor does not stand behind his work. The lack of communication, professionalism, and basic concern for a family with small children is appalling. I am now forced to hire another company at significant additional expense to diagnose and repair what should have been a covered warranty claim. Save yourself the immense stress and financial risk--look elsewhere.

Let me just say, these gentlemen came in to correct a cluster of mistakes made by previous…read morecontractors. They were knowledgeable, professional, and on time. They worked efficiently and communicated at every turn. I so appreciate these guys and would definitely send business their way. These guys smiled, our house is cool, we're ready for the summer, and that makes me happy.

I could not possibly begin to accurately describe my satisfaction with Adams HVAC. The salesman…read more(Auston) was sharp and knowledgeable regarding all things air conditioning systems and needs. The team that came out for the installation could not have been any better. Adrian, Mike, Wilmer and Carlos were all very polite, hard working and individually very skilled in the process. They were very quiet and definitely very tidy. I can't find one thing that I would not be satisfied with regarding the installation. Adrian was very helpful and understanding. He knows his stuff! I would recommend Adams HVAC again and again. I have had business with them since approximately 1992. I wouldn't wish homeowners having their AC units go down, but if they need to be replaced, call Adams.

This company is a complete fraud. They upsell options such as Zoning which was sold to us by "…read moreMarco Ferreira" for $1300 and it never worked. So this Zoning option upsold by the so called Comfort specialist Marco was a complete money grab and it was like throwing down money down the drain and into the coffers of John Adams. The extra work and the delay in installation was because of change in furnace a decision made by Adams based on non availability of the agreed upon unit at the time of install and the lack of accurate measurements by their comfort specialist - Marco-- all of which was their fault. They could have pre ordered the agreed upon unit or measured the attic space correctly. Somehow Adams takes pride in extra work they did which was a direct result of their own incompetence and lack of due diligence before the installation. I was never happy with the delay and was livid during installation and had expressed my frustration to Marco and installation team and even spoke with the service manager and expressed my displeasure the day of the installation as we had to sleep in the home without a functioning AC . So Adams and their installation team could not fit the unit in the attic space since they didn't know how much space was required for the unit and who was responsible for measuring the Attic space prior to install - one MARCO FERREIRA !! This is like the left hand doesn't know what the right hand was doing.. If Marco had measured the Attic space correctly than the delay would have not happened and also there was no need to reconfigure the attic space and extra work Adams seems to take a misplaced sense of pride.. So you don't do the due diligence and prep work and that causes the delay and result in doing the extra work and customer not having a functioning AC overnight and somehow the business takes pride in this botched installation.. Bravo !! So Marco or team who is responding to the review conveniently leaves out the detail about not measuring correctly the attic space and prep work that could have prevented the extra work and delay all of which was their own fault and doing... They also overcharge way more than average price for their service contracts and find certain parts such as Air Switches etc that needs to be replaced and overcharge for the installation. I will not recommend this business to anyone in Charlotte as there are plenty of honest HVAC providers out there.