I highly recommend NasCair! The technician came out, inspected the AC, tried a few things, then…read moregave me the diagnosis. Unfortunately, I needed a complete new system. I'd been expecting this for a while as the system was installed on 1992, some 34 years ago. They offered me a choice of a few systems and told me that they could install it the following Thursday. After I agreed, they showed up early Thursday morning, around 8:00 AM, pulled the old equipment, installed the new, had everything inspected, tested the system, installed a new thermostat and carbon monoxide detector, and where on their way. Total time start to finish, about 5.5 hours! My neighbor recommended them to me, and I recommend them to you! I had another estimate from another company, also very reputable, but they were about 20% more expensive, and at this price point, that's a lot!

Not sure why my profile linked to Lexington, KY. We are in Fort Mill, and still would give Nascair…read more1 star or less for selling us an undersized, contractor grade piece of crap AC unit.

Buyer Beware!! After many years of being a loyal paying…read morecustomer, I regret having to write this review. AIR 72 has chosen PROFITS OVER CUSTOMER SERVICE. They have denied me service because I had the audacity -- ONCE -- to supply my own part! They stated this is their existing policy which was news to me. When I requested a callback from the manager/owner, John, I was ignored completely. Doug, on the other hand has always been great. I highly recommend avoiding this company due to their disingenuous and greedy behavior!!

This company is the best. Our Tech Doug has been working on our HVAC system forever! We always…read morerequest him to be our technician. He is thorough, kind, knowledgeable, very professional, and down to earth person. We told Doug if he retires we would be in so much trouble! I don't trust anyone else but Doug to work on our system! He is simply the BEST! I sincerely mean everything I am saying! He is just awesome!

I have nothing but great things to say about Air Repair. We have used them for years now…read more Communication Is always great. They are always on time, and respectful of your carpet, They wear covers over their shoes. We first bought our house 10 years ago. We had older ac units, that we couldn't afford to replace at the time. They never pressured us to replace them. They always did want was needed to make them work. 10 years later, we are replacing both upstairs and downstairs units. They have done a fantastic job. My husband and I both had to work, so we had to leave them at our house while they finished. Everything was done perfectly. I'm very grateful for Air repair. I highly recommend them.

Air Repair Inc. has been my go to place for all matters concerning heating and air conditioning for…read moreover a decade. The staff is professional and personable. I completely trust their judgement and feel that they will give me the best advice and deal possible. They recently replaced one of my units and brought their entire crew out to ensure the job was completed in one day.

In October of 2019, we purchased a home in Denver, NC. Before we purchased the home, I personally…read morechecked the heating and cooling system and these units operated in optimal working order. Before we moved in, I had our general contractor make arrangements for a local HVAC company to come to the home to inspect our units for our peace of mind. My contractor contacted Henson Mechanical of Denver, NC for service. A Henson technician came out to inspect our units. After the inspection, the tech cited a long list of problems with one of my units followed by a recommendation for the replacement of that AC unit. Below are copies of Henson recommendation and estimate: After the service call from Henson, one of the AC units started to shutdown automatically within a few minutes of starting. I then call another local HVAC company in Denver for a second opinion. Their technician was honest and extremely bright. Upon his inspection of the circuitry board on my AC unit, he discovered a test strip was left attached to my unit. As it was explained to me, a "test strip" is a rubber strip placed in two specific locations on in the circuitry board to simulate a fault condition triggering an automatic shutdown of the unit. HVAC technicians test the automatic shutdown function to ensure it proper working order so that if the unit was to experience a serious fault, it would automatically shutoff to save the unit from damage. I believe this test strip was purposely left on my AC unit only to force me to purchase a new unit. Henson also informed me that I had a evaporator coil leak. Upon further inspection from the other HVAC company, it was discovered that Mylar seal had not been broken only to indicate that the no access was ever made for a proper inspection. Henson also quoted me for a replacement for the duct work for my HVAC. The tech from the other HVAC told me he saw no serious issues with my duct work. Before I wrote this review, I called Henson Mechanical 5 times to afford them a fair opportunity to explain themselves to correct any misconceptions or errors I had made in my assessment. When I called them, I asked the receptionist to speak to the owner(s) or the tech Henson sent to my home. It's been over 4 months I still yet have not heard back from Henson for an plausible explanation. I gave them one last opportunity yesterday to call me back and I still haven't heard back. At this point I will have to presume that my assessment of Henson's Mechanical is accurate and Henson's Mechanical was operating in an unethical manner. The company that serviced my HVAC after Henson's charged me $160.00 to inspect my unit and remove the test strip left by Henson's versus $9100 that Henson's wanted to charge me for a complete HVAC replacement. I do not recommend Henson Mechanical for any service needs.

My senior-citizen mother call this company because her AC wasn't working. They charged her a $90…read morediagnosis fee to come out and tell her, "Your AC isn't working." Yeah... that's literally WHY she called you. But what's the problem and what will it cost to fix?? Also, the guy who came out wanted her sign a BLANK authorization for work. Not a confidence-inspiring interaction, and a complete WASTE of MONEY.

I had Rudy Cools replace my AC systems on my house. Aside from feeling a sense of trustworthiness…read morefrom them, I also had other comps so I know they were fair. When they came and did the work they were extremely careful in the house and my kids thought their guys were fantastic. Since having them install, Mark has come out to perform our service maintenance and he's been fantastic. He's very knowledgeable and reliable. I'd say that overall, I feel their trustworthy, responsive and reliable. Great company.

I highly recommend you go elsewhere for your services. Just like some of the other reviews imply,…read morethis company is more concerned with their bottom line than making sure customers are helped and satisfied with their services. While most companies offer a warranty with their work (especially after getiing a whole new HVAC system installed), this company does not stand by their work. First time I have ever encountered a "licensed" company that could not answer questions about the duct work and the problem that was happening after they installed the new system. Worst of all, they will tell you they can come back out and look at the issue via the phone (even though it has not been a year since installation) but will only tell you after arriving there will be a service charge. And do NOT expect a return call if you leave voicemails asking for an explanation.

I would have rated this a zero if that was an option. Stay away! I had a late afternoon appointment…read more(3pm) and when I got home they was a no show. I called to see if they were still coming and the technician said they tried calling twice and I didn't answer so they decided to go home. I asked why they didn't leave a message and they said they don't leave messages and that I would need to reschedule since they don't do late appointments. The technician was rude and didn't seem to care. Why do they call them 24 Hour Air? Accountability? Leave a message if someone doesn't answer. Bottom line is technician was rude. If you don't do late appointments then don't schedule them. Do better.

Stay away from 24 Hour Air. They completely misdiagnosed our furnace system failure. The technician…read morethey sent to our home was rude and did not seem to care about doing a thorough job. We ended up getting quotes from several other HVAC providers, ALL of which were leagues better than this shoddy company. They are a dishonest company so consider this review your advance warning to find someone else.

It was that time of year again to have the A/C checked to make sure it was set to handle another…read morehot Charlotte summer. This time Karsten G. was the service professional to call on us. After the usual introductions, I started to show Karsten where all the equipment was. He said he was first going to check our thermostat. I had contacted Integrity about a month ago regarding what I thought might have been a problem with the thermostat. He checked it and said it needed a slight recalibration, which he did. He upgraded the A/C condensate drain tube and we had him install a second drain pan float switch. We felt he did a great job in checking over the A/C and was very knowledgable in any qustions we had. We fell comfortable we'll survive another Charlotte summer.

They installed a new unit and we had problems which they came back out twice to try and find the…read moreproblem, My husband wound up finding out what was wrong. The problem was water sitting in the exhaust pipe and they told us we were basically on our own to fix it and the company they recommended to do the work was lost about having to break our ceiling up to get at the pipe and basically a nightmare conversation with them, Integrity charged us twice for the two visits and said they would reimburse us the 200 dollars which they then said they never told us that we would get any money back. They reimbursed us $1.41 after all was said and done, We paid alot of money for the new unit and after it was installed Integrity just basically washed their hands of us after it was done. They are not people of their word and I would never recommend them to anyone.

The unit that cools my upstairs stopped cooling on June 4. A serviceman checked it out and said…read morethat we needed a whole new unit. They said it would be "the first of the week" before a new unit could be installed. It was hot outside. It was hot upstairs where my children's bedrooms are. On June 16 they installed a new $6,000 unit and completed it in a day. It works good.

Worked there for 8 years. Ronnie Hinson hired me then sold the company to Eric Stirewalt and Eugene…read moreSmith shorty after coming onboard. I was their Comfort Specialist They screwed me out of $6k in commission and forced me to help installation team when not selling. I am a veteran with a disability and suffered additional hernia damage after being forced to lift heavy equipment without safety equipment. This company does NOT care about anyone especially their employees! The owner also was having an affair with a former employee and camped out all day with her during Covid while we worked hard in attics and crawl spaces. Bad business!!!