finally agreed for Helms to check if the leak is within the newly installed 2nd floor unit or…read moreinside the pre-existing copper line, I will not pay for the test if the leak is within the unit or it has to do with workmanship. Couple of weeks back, Helms technician and service manager came out to test and found the leak within a valve connected to the evap coils. Surprised that this valve was not found leaking previously on many visits when this ac unit was not cooling properly. Helms did order the part and next day replaced the valve and as agreed they didnt charge for this work.and visit. Warranty is 30 days from the date of valave replacement. So far this 2nd floot ac unit is working fine. I will be anxious to see if this ac unit will continue to work ok or not next Summer after being turned off for winter. I do want to applaud Helms in keeping their end of deal and swiftly worked to replace this leaking valve.

Helms heating and air installed a unit in our new build 18 months ago. We made it through 2 summers…read morewith a brand new unit. Now entering a third warm season, and conveniently right out of warranty, the unit starts freezing up. It's not a filter issue, it's not a leak. It's a broken damper motor, NO temperature sensor actually installed on the unit as it SHOULD HAVE BEEN, and no bypass damper installed as a fail safe. We of course, did not find this out through helms. We called helms. They told us to CALL SOMEONE ELSE because they couldn't get out for a week and half. Nice. So now because of their shoddy work on a literal BRAND NEW HVAC unit, we are spending on over $700 to repair what they messed up on a brand new unit in a brand new home. Thankfully we found another honest company to come out and assist. I would stay away from using these guys.

They showed up quickly and as scheduled. Knowledgeable, friendly and didn't try to upsell. Was a…read morewelcome change. The price was fair as well. Highly recommend.

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

I had them put in a new thermostat, and there was a problem. So they came out and did an…read moreadjustment, but it didn't cure the problem. The unit is running every 7 and 1/2 minutes night and day. So I sent two emails hoping it would get to a manager but I never got any responses. So I hired another company to fix it. The other company found the thermostat was not displaying the correct temperature and the programming settings were wrong. After filing a BBB complaint, twice DAC told me they would come out and get the thermostat and issue me a refund check. Neither times did they show up. They're also not very good at answering emails or phone messages.

I have been trying to get management to contact me for over a week & nothing. I had an AC company…read more & replace a compositor but when the new one was installed it only worked for a few minutes. My unit is only a year old & they do not wanna help with anything. I was always told that Trane was an excellent AC unit to have but I am finding out that is NOT the case.

Jake M, technician worked us into his schedule after we were having trouble with our upstairs…read morereaching the temperature we had set. Because it was taking so long to cool. I thought something was wrong but everything ended up checking out ok; it was just our system having to work hard to overcome the high temperatures. Luckily, I could feel cooler coming out of the vents when he left. Thank you!!!

I recently had this company give me a quote for ac repair/ coil repair. They came back saying I…read moreneeded to replace the inside unit and the outside unit. The problem is my outside unit was just replaced for 5g maybe 3-4 years earlier. Their quote came back close to 9,000.00. I searched and sent in Morris Jenkins- I never told them about the quote from McClintock. I wanted to get their honest opinion. They never once said I needed to replace the outside unit. I replaced the inside coil and total bill was 4,500.00. On top of the crazy high quote McClintock came back over a month later and charged me over 300.00 for the initial quote. Said they went back twice- why wouldn't a tech do the complete quote during one visit. My advise - get second/third quote and start with Morris Jenkins. They have never sold me something I didn't need.

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Had an issue with my A/C and reached out to Fuse HVAC. He was able to come out quickly, diagnose…read morethe problem, and clearly explain all of my options without any pressure. He was professional, friendly, and kept me informed throughout the entire process. I really appreciated the honesty and communication, and I'll definitely be using Fuse HVAC for any future heating and cooling needs.