Jason's Deli has the best customer service! I have eaten at Jason's Deli in Longview many times over the years and love the food. The food is consistently good with lots of choices. This week I contacted Jason Deli with a special request for an individual who was on a specific diet. I called and spoke with Kayla, the General Manager with the request, she called me back in a timely manner and help with my request. WOW, what customer service. My order was not a large order but I was treated like a very important customer. The entire staff was amazing to help me! I am now a loyal customer and appreciate the personal service. What a rare experience! Thank you for being amazing local business. read more

Desperately need updating inside. For the prices they charge it should not feel like stepping into the 90's.

They stopped serving the beef stew at least 1or 2 yrs ago to supposedly improve the recipe. but, I got it yesterday and it is awful. they put something sweet in it! Just can't eat it now. It was great before, now it's inedible! Very disappointing read more

I live in Maryland and I had to deliver some food to one family in Longview ,Texas and I used "the Jason's Deli " and received great service! The staff, Kayla was very friendly, helpful and knowledgeable about ordering food and I was very impressed by her. I got a call from the family and they said the food was delicious and everything was fresh and they really enjoyed the food. Thanks for the great service! read more

I don't think I have ever had Jason's Deli before but I can't wait to get back here to get more salad and try other foods items. The salsa I made was so good and they have a great selection on the salad bar to make yourself. I really was in need of some greens since I hadn't really been eating "healthy" while on vacation back to Texas to visit family. The young lady at the cashier was nice to tell me how things worked and another since lady packed my salad to go for me. So this is great customer service overall! Will be back soon when I'm town. read more

We came for a late lunch and I ordered a Turkey Muffeleta. Seemed a bit shy on the amount of meat from what we've normally received. I contacted the manager and she made it better. I then asked about how they're made and she said it's by weight. Kudos to Margie the afternoon manager for going beyond to make it right. She needs a raise read more

Ugh... where to start? We went there for lunch on Saturday. I ordered a Club Royale all-the-way, which was a ham and turkey sandwich on a croissant. It was one of the worst club sandwiches I've ever had. The croissant was dry, the "leafy" lettuce was wilted, dry and dark, the "tomato" slice was almost paper thin and only 2 inches wide and there was so little cheese I had to search for it. The sandwich was supposed to come with a pickle spear, which was absent. A handful of Ruffles-style chips was included. All very overpriced at $11.99. The restaurant serves beverages in clear, thin plastic cups (no insulating quality like styrofoam), so if you prefer your soda or tea to stay cold, don't take it outside. The restaurant was very crowded on that Saturday, with an order line extending to the entrance door. There was also a line in the hallway for the ladies' restroom, with kids running up and down the corridor. The restaurant is apparently popular to many, but I doubt I'll return any time soon. read more

I used to love Jason's Deli's but the past few I have been to around the U.S. have not been up to par. This one is the same. Salad bar was not stocked well, missing many items. The sandwiches were not put together well, very sloppy. The workers seem mediocre and the facility did not seem very clean (this is a common issue with Jason's Deli's). Due to the lack of salad options in Longview, this is one of the only good places for that, so many people continue to go here. Clean the place up, stock the bar, take some pride in the food and create an atmosphere where employees actually care. read more

I love this place! It's a dependable place to dine: good food, good service, friendly people, reasonably priced. The new owners had some time adjusting, but I think they are doing an excellent job. This is my 2nd review. I'll keep you posted. read more

Great all you can eat salad bar. The restaurant is clean and prices are reasonable for fresh veggies. This is my favorite salad place.

I'm really happy they have a vegetarian menu it's really rare around here! My Texacado toast was yummy and my boyfriend enjoyed his chicken club sandwich. Their salad bar looks really good I think I'll try it next time. I would recommend this spot to a friend. read more

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Grape food good service I recommend it for a place for lunch or dinner affordable as well read more

Jason's Deli - Delis Near Me - Longview, Texas

My kids and I came here for lunch. I ordered the spicy seafood gumbo which according to their website gives this description: Our spicy seafood gumbo is made with a traditional roux, fresh fish, wild Gulf shrimp, real okra, onions and bell peppers. Topped with rice and parsley Sounds great, except my bowl, and one of my kid's cup of it had zero shrimp... none...not even pieces of shrimp. It was just the roux, okra, onion, bell pepper and rice. THAT was highly disappointing as it was what I ordered for my meal...and the presentation of the soul in the bowl with the soup all around the edges wasn't appealing visually. A simple wipe of the napkin would have done wonders for presentation Both my kids ordered the managers special with a sandwich and soup. They enjoyed their sandwiches. Based on our experience today, I'm not sure if we would back or not....especially not for gumbo with zero meat read more

Jason's Deli - a bowl of soup and a sandwich - Delis Near Me - Longview, Texas

Okay, I received a response from the manager. What he said was untrue. The first person that delivered it was a young girl that dropped the sandwich. The second time they brought it out by the same girl and it was hot cheese and turkey the third time they brought it out my husband was already done with his food so that's what upsets me more than anything because of y'all's inefficiency and not telling the truth on yelp. It will be also good if y'all would bring utensils and condiments that were ordered read more

We used to order Jason's delivery twice a week spending over $100 weekly- $50 each time. We reduced down to once a week due to we never got a complete order. I have to call every time because something is left out. Today is the final straw .... literally no straws, no dressing for our salads, no soup that was paid for, no gingerbread muffins.... do not want to eat without our dressings ... so we are having to wait again. Last time we order, I guess we will rely on others for our lunch for now on which is quit a shame. The food is amazing we are just unable to leave work and get it ourselves. read more

Jason's Deli - Delis Near Me - Longview, Texas

I'll have a little bread with my sandwich meat! The New York Yankee is an awesome sandwich. There is enough deli meat for probably 3-4 small sandwich someone with a regular appetite would eat. This place overall has some good food and a good menu. It is a good visit. read more

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They have the best ice cream! Fast customer service. Clean and did I say the best ice cream!! read more

Jason's Deli - Ice cream - Delis Near Me - Longview, Texas

Had a bad experience unfortunately, twice recently at this establishment. Fruit cup fruit was old fruit cup. Dip was watered down and seemed like it had been sitting out. Ordered Reuben the great, and the pastrami was crusty, darkened and hard on the edges, not fresh at all. Plus, the bread was soggy underneath. In addition, this is the second time in 2 months. I have ordered pick app from this restaurant and had to go back or ask for plastic ware because it was not included. Very disappointing from what used to be an excellent restaurant. read more

I usually love this place over McAllister's Deli. Placed my order online through the app. Ordered a salad & 2 sandwiches at 7:40 pm. It said it would be ready by 7:55 pm. My friend gets there to pick up the food at 8:15 pm. It's already paid for on the app. After looking at the food he realized it was the wrong order & takes it back in. They have to re-make the food?! By 8:30 pm my friend was still waiting on our food. It's been 49 minutes. He asked the manager why it was taking soo long & what happened. The manager wouldn't make eye contact & just said "I don't know." Plus, there was a full kitchen staff & no customers. They weren't even busy. I'll be going somewhere else. The manager sucks. Got the order home & only received 1/2 of a the Big Chef Salad but I paid for a full salad. I feel ripped off! (No, I didn't order the Manager's Special. I ordered the full sandwich & a full salad.) I received NO GUACAMOLE on my California Club sandwich. The Beef Eater was cold & the California Club (served chilled w/guacamole) was actually hot not even room temperature & no guacamole. I will not be going back despite me eating here for over 15 years. Completely unsatisfied. 5 stars to 3 now I'm going from 2 to 1 star. Over it. read more

Jason's Deli - They aren't busy & have a full staff on a Tuesday night. Why is my order of 2 sandwiches & a salad taking 49 minutes??? - Delis Near Me - Longview, Texas

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So impressed with this place! I placed a Togo order, picked up my food, and got him, then realized they forgot my baked potato! I called up there and they had someone bring it to me 15 minutes away! Will forever go to this place. Love love love you Jason's deli, Longview!! read more

This was the second time in a row that by the time I finished my food I was sick. I waited several months and even tried Jason's in Tyler. I got the same thing and was not sick there. No idea what's going on.. I don't recommend it. read more

Not very busy went we went this evening. But still waited 45 minutes for our food. And food was sub-par when we received it. Only 3 people in our group. Past several visits have been disappointing. Will not be back. read more

We waited so long for our food (there only a few people were dining in) that my husband had to go ask about it. His was waiting to be delivered but mine was still in the kitchen. When they brought it to us, my husband's was still reasonably warm but mine was cold. The cheese on top had congealed and the vegetables underneath were actually cold. I had the Taxacado. The bread was soggy, probably from sitting for so long. It was a very disappointing experience. We have been to Jason's many times with no complaints but this time things were not good. read more

We had a horrible experience this evening. There were about 15 people total in the restaurant already eating and served. We stood and waited for anyone to acknowledge we even existed while the cashier sang and talked to herself while counting her register and people were on their cell phones walking by ignoring us. Finally after 10 minutes we were about to walk out when someone spoke to us. They took our order and then we waited 10 more minutes for plates for the salad bar- nothing had to be prepared and nothing required effort on anyones part. Horrible service tonight. Won't be back for a while. read more

We were visiting Longview and stopped in here for a salad and a sandwich. It was pretty good. My club sandwich was okay and my wifes salad was pretty good. The place was neat and clean, service was good. We might would try a Jason's Deli again. read more

Went in late in day. Great service, fresh fresh ingredients. Chose sandwich on croissant, so delish! If Jasons can have fresh ingredients at end of day & knowledge, polite staff why are other restaurants using CoVid as excuse?? read more

The experience was great! My parent tell me that they always treat them with service with a smile. The food was not the shabby either!

Jason's must be saving millions of dollars in French bread toasted mini toast. The "attendant RELUCTANTLY GAVE me two little bags, with attitude! I have always had a little saucer with my baked potato. For 20 years. read more

The service for a to-go order was really fast. Unfortunately, it was so fast they left out the chocolate chip cookie that I was bringing to my daughter-in-law, who needed a little treat because her day-old baby is in the NICU across town! Very disappointed! read more

I am in love with the Roasted Turkey Breast Muffaletta!! I live in bodunk oklahoma and can't get one anywhere. :(

Lunch. Moving to a 4 star. It's just really good service, clean and good food. Shove some down your neck next time you get a hunger pang. read more

A favorite Stop for our crew. I suggest the quarter muffuletta with gumbo. The salad bar is very good so that's a suggested choice as well. There are plenty of sandwich and soup choices for most anyone's tastes. Don't forget the free soft serve ice cream. Note: There is a room here that can be used by larger groups. read more

I had a hard time with the ordering process. The food, however, definitely exceeded expectation and the sandwich my wife ordered tasted very good! Most salad bars do not have as good of lettuce as Jason's. Jalapeño ranch was a pleasant surprise as well! read more

I eat hear at least 3 times a week and the staff is always friendly and the food is always great. Only place that I have eaten and have never got my order wrong. They also have a great management staff in the building. read more

We really like Jason's, especially their open salat buffet. If you wanna lose some weight I would suggest salat bar and salmon fish sandwich. read more

Okay so I don't know if the staff was lazy, but I asked for a bowl of French onion soup and not only did I get a cup I also got broth with a big chunk cheese and raw onions in it. I've never been so disappointed with a 7 dollar meal read more

Jason's Deli - Disappointment - Delis Near Me - Longview, Texas

Typical Jason's Deli, good and fresh food, decent selection and options to choose from, substitute, and create your own meals. Service was speedy and building was clean. Food was good but could get more for the price. read more

My personal favorite deli in Longview. Their food is always fresh and they have an excellent organic selection as well. If your on a diet or are trying to eat healthy their are some great options. I normally order the Mediterranean wrap which comes with smoked turkey, greens, hummus and is wrapped in a whole wheat tortilla all for 340 calories! Their sweet tea is also wonderful and has the perfect flavor combination. Not to sweet and not to dry. They have a great Salad bar and their Desserts are also lovely. The atmosphere is spacious and inviting and is designed with a very comforting feel. I adore this place! read more

Always good. Fresh salad bar! Tons of choices. All you could want. Delicious corn bread mini muffins! Good kids menu. Fast service. read more

I'm a regular diner at Jason's deli in Longview. I always order the same sandwhich. I was disappointed when they told me it had been discontinued and didnt carry the main ingredient anymore. They suggested a reasonable substitution and I accepted. It took a little while longer than normal to make my sandwhich and when they gave it to me they said they'd gone to the store and bought the ingredient to make my sandwhich! This fantastic, beyond expectations, customer service is unheard of! They're always wonderful but this blew me away. read more