We ordered a large order togo. The food was okay, but a bit expensive for what you get. The pickup was quick and easy. With only a few somewhat healthy options in Longview, this is not too bad. read more

I really need to check my orders before I leave this restaurant. EVERYTIME they forget something. This time wasy Brooke. I live in Gilmer so I am not about to truly around and go back to get my missing food. Good is expensive enough and then to not get what you pay for .... Not happy here ... read more

Fairly decent sandwich. Ordered the king club. Cashier really rude. Asked about sides. Got an eye roll and told they were on the menu. Server brought out food to the table. My mom ordered a Ruben. Delivered cold and not toasted so was sent back. Attitude from the server for the inconvenience. Asked for extra mayo and was given 2 packets that were slapped onto the table. Asked for a to go box from another worker and he acted like it was a huge inconvenience to get one from the kitchen. Pretty bad when you're asked to tip before you pay without any option to decline because we leave cash tips. Fairly larger restaurant/dining area and moderately clean. Wasn't very busy. Not sure we will be going back. I work in food service and the customer service was awful. read more

Amazing food, service and the outdoor area is beautiful and we'll kept. Will definitely be back.

The service wasn't bad , but the food on the other hand was not great. Only one tender was hot out of the three and they had no flavor. The fries were hard and most of the drinks were out of service so I couldn't get what I wanted. read more

Love the chicken salad sandwich on croissant with the chicken pecan salad and unsweetened tea. The delivery is super Fast and tastes great reasonably priced. read more

Food ordered to go goes out the door and is nothing like the food served at the tables. Ordered a chicken tortilla soup and there was no chicken, just cream and cheese, could be used for a dip. The SW salad was no better, chucks of onion as big as one's mouth. At least in the restaurant you could say something and have it corrected, read more

The food is just never good here. The portions are small, the food isn't near as fresh as the pictures make it look, and things just arent as good as they used to be years back. With that being said, the environment and staff are always nice and efficient. Food must be good #1 though. read more

We have eaten in here together once but separate several times with our families and also had this catered. Most known for their tea. Food is good. Sandwiches. Cookies. Not stand out but good. read more

For what it is -a deli with counter service- it's great! Super iced tea, too. Never had a bad meal there -usually patronize at lunch or take out. read more

I've always loved McAllisters! Always has the best food! I also had such a great experience when there was a little mishap and Allison was so sweet and helpful and even understanding! Def coming back!! Thanks again!! read more

This is one of our favorite go to places in Longview. The food is always fresh, and the service is always fast and friendly. I love the choose two with the cranberry chicken club, hold the mayo, and Savannah chopped salad. It's delicious! read more

I get it, this is the new normal, COVID times are tough all over. Kendall (Shift Supervisor) accepted my call that the order was wrong and promised to mail vouchers for food to make up mistake. I had very high expectations based upon recommendations from two work associates, the disappointment was paramount. The portions of steamed broccoli was "4" crowns, the roast beef was not properly trimmed so each bite felt like chewing on rubber bands, I got a half sandwich instead of a full sandwich and the BLT has "1" slice of bacon. The door dash was perfect, the food quality was very poor, there is literally no recourse when you get your food delivered and it is not correct, I'm bummed and somehow the promise of food vouchers in the mail is not helping Ok, I updated this review to five stars because true to their word they corrected the original mistake X 2. Thank you for providing excellent customer service and the terrific food that I have come to expect. I really appreciate when someone backs up there promise to me with action and McCallister's persevered and came through. Way to go, you have earned my business back read more

I ate a late lunch there today. The food was good but there was no hot water in the bathroom. I believe that should be a must in the present atmosphere. I kept the hot water running for a considerable amount of time and it never even got warm:( read more

I love the food here but it seems that I always find hair on something, the food or in the to go bags. But besides that it's amazing I eat it either way read more

All good. Big staff and able to handle big crowd well on busy Friday night. Soup and sandwich was fresh

My wife went and picked up dinner for us here one night last week. First time we've had it in a while. The place has obviously slipped in quality of food based on the times we've had it in the past. Neither my wife nor had anything really good to say about the food. I had a ham and cheese croissant as I always do from here and it wasn't anywhere near the same as times past (no American cheese selection either apparent). My ham was wadded up at the front like one of those Deli Express sandwiches you get at a golf course or convenience store. Overall just a poor experience and definitely not worth the cost. read more

We ate at McAlister's this evening. We both had salad. My wife said her Pecanberry salad was very good. I had the Ceasar. It was nothing spectacular, but the portion was large. The one thing that has impressed me with this McAlister's is how frequently management and servers come by and ask if we need anything and check on satisfaction. This is especially unique in a 'fast food' environment. read more

McAlister's has always been my very favorite sandwich shop. However, a few days ago, it wasn't good at all. I want to think that with COVID they have had to cut back. I ordered the turkey melt, got it hope and the turkey was horrible. Did not have the smoky taste at all. It was like junk turkey, maybe a cheaper quality. I took it off my sandwich and did not eat it at all. read more

whole order was wrong. got the cup of chili right but of course no crackers to eat it w . my one year old nephew could've completed the order more successfully read more

Well I ordered the big nasty June 22nd, it was nasty.. Only meat and bread... Missing gravy and cheese and the meat was awful and dry, no flavor. I sent a complaint to Corp and a few days later, Mike from the Longview store called me to send me some meal vouchers. I said we'd give it one more try. We'll it's now July 10th and nothing from the store. Ya.. WE WONT BE GOING BACK. I'll spend my money elsewhere. read more

McAlister's Deli - Delis Near Me - Longview, Texas

The Angus sandwich bread was dry and old. Meat was grizzly, and hard to chew - just swallowed whole. Lettuce very wilted. It was as though someone made the sandwich 2 days ago and left it on the counter. The tomato/cucumber salad had 2 small wedges of cucumber, 3 small slivers of onion and the rest tomato. Not worth the $10 spent. I wrote to the owner, and got no compensation at all. Just an email saying she was sorry for my experience and hopes I return. Never going back. Arbys is leaps and bounds better for roast beef sandwiches and cost less as well. DON'T GO TO MCALISTER'S AND EXPECT GOOD FOOD. Not going to happen. read more

As chain restaurants go, this isn't a bad choice. Fresher than most and the quality isn't bad. In terms of being a deli, it tends more so than Jason's to the Italian style of delicatessen more than the Jewish side, although calling either a deli in the real sense is a stretch. It's a soup and sandwich place. The portions are very much on the small side for me, but you can always just order a bit more. And the prices are dirt cheap (just under $7 for a paninni sandwich). The two soups I have tried were good, although they could have been served a bit warmer. Nothing out of this world, but it's a decent place to eat. Four stars grading on the curve for price. Three if price weren't considered. read more

The service is soo friendly! They truly care about what you want and how happy you are with your food. The sandwich are not only delicious but so nice to look at because they are nice and neat! Highly highly recommend!! read more

Food is always good, but I forgot to order two drinks with my takeout and both employees I encountered, a man and a woman, seemed very nonchalant and didn't seem to want to help me. I was even very apologetic to them for having to get me drinks. I did not catch their names before leaving. However, before this time, I have always had good customer service here. Hopefully it was an isolated incident. read more

On a typical day we would order McAlister's for pick up or dine in....I made the mistake of using the McAlister's app to place a delivery order. Never again, don't do it. When it had been 50 min since my order was placed, 20 min past the estimated time of arrival I called the store to inquire about the status as the app showed order processing. The very rude "manager, by the name of Kendra, with a huge lack of customer service skills and ability to care for customers told me that she didn't see the food so it must have been taken by someone I would have to call door dash bc she couldn't help me but if she found out anything she'd call me back. After talking with door dash learning a driver was never requested to go get the food and calling back she was less than willing to assist in solving the problem, very distasteful and rude and could care less that her store had created an issue that could have easily been solved. She continually said it was out of her control, as the manager If you want to eat McAlister's, dine in or pick up your own food otherwise you likely won't receive it or any quality customer service read more

I honestly will never understand how this place is in business. Seriously some of the worst food I've ever had. I ordered a sandwich that described sautéd mushrooms as an ingredient, but the mushrooms came completely raw and the sandwich bread was incredibly stale. Their vegetable soup was sour for some strange reason as well. It's seriously nauseating me just thinking of that awful experience read more

McAlister's Deli is one of my favorite delis. They have a good variety of things to order on the menu. I've never gotten anything that I didn't like. Today I got a choose 2 option & got half of a sandwich with a cup of soup. Even though I knew it was only half of a sandwich it seemed a little small. But it was really tasty. I had a turkey sandwich on a croissant & broccoli cheddar soup. And of course a sweet tea that they are known for. They have good options for kids meals that aren't super expensive! (& I THINK they have a kids eat free {or really cheap} night) The staff was friendly & helpful. They were quick to get us to go boxes we needed. It is a place I look forward to eating at when visiting Longview. read more

One of a very few fast sit-down restaurants. The variety is good, and the soups are delicious all year-round. I have ordered chicken and dumplings in the summer and enjoyed it. The nacho basket is made with Velveeta queso. This place lent itself to Longview being called "Teatown, USA". Some of the best sweet tea I have ever had. Also, be sure to check their website before ordering. They have a secret menu that contains amazing sandwiches. You can only find it online, but they know what you are ordering from. Group seating is okay, just don't expect to avoid having to scoot closer to the table when people walk behind you. Overall, a wonderful restaurant. read more

McAlister's Deli - Delis Near Me - Longview, Texas

OK, I cannot stand chain restaurants. That said, I really liked this place. It's similar to Panera, except better, and minus the baked goods for sale. Probably the best deli in town. The portions are big, which is good, and bad. There are TONS of fat people in Longview already. Food was fresh and tasty though. The one thing I hated (besides this place being a chain), were the stupid 18" long wrought iron card holders on each table. You mean you guys can't see someone's order number laying on the table and we have to dodge this fricking thing the whole time we eat? Just wait till some dipshit knocks one into their fat date's eye and you get sued for 10 million dollars. Just saying. read more

I bit into a bread tie that was stuffed in my sandwich. Never eating here again. Check your food before you bite into it. read more

McAlister's Deli - Bread tie that was in my sandwich. - Delis Near Me - Longview, Texas

We've always like McAlister's the one in Longview probably has the best service out of all the McAlister's I've been to. They're nice, repeat my order back, and always fills my son's sippy cup with his kids meals without giving me hassle. My husband works out in West Texas and the mcallisters out there are very slow with mediocre food. read more

McAlisters Deli is a classic sandwich shop with nothing too original on the menu. It's usually overly crowded. The service is pretty quick though and the employees are nice. It's a good place to grab lunch. read more

Chicken salad on a croissant absolutely horrible. Warm no taste .... So shredded it was consumed by the mayonnaise!!

Suppa! Met my bride there for some suppa. She had the salad and I had one of the featured sandwiches. It was pretty good. It wasn't real crowded but was busy. Staff was nice and the store was clean. The menu is pretty versatile. Why the heck not? read more

The McAlister's on Judson is a great place for a family meal or meetings. It stays pretty busy, but they do a good job of keeping up. The staff is generally always attentive, offering to refill drinks or clean any trash or plates off the tables! Its a pretty regular place for me. read more

Always a pleasant experience here. Lots of staff keep things moving and provide a friendly service oriented atmosphere. Today I had the French Dio with the coleslaw. It was good as always. Those in our party were really pleased with their salads and I believe I will try the taco salad next time. Tea is the popular drink here so I recommend the tea with your meal. This is a solid establishment and a Longview favorite. read more

My husband and I LOVE McAlister's and when we lived in Longview went at least twice a week. There is something about the Longview McAlister's, maybe the service, the friendly faces or the consistently good food, that just seems to be better than any others we have been too. We really miss the Longview MDeli--y'all do it right! read more

March 1st, 2020. To whom it may concern, I walk in starving for food after a great church service, I was craving a BLT. I walk up to the counter and I order my beloved BLT, now you might think this situation sounds fine, but no message was relayed to me, a loyal customer, that tomatoes were not present. He put my order in and let me walk away without informing me that there was gonna be no tomatoes on my BLT. Now let's look at the word, the phrase, the amazing, delightful, BLT. Now if you were a normal clear headed person you would notice the letter T in BLT. It stands for TOMATO. When I sat down I waited for my beloved food. When the lady in blue put the food on my table my eyes when straight to the sandwich, and guess what I noticed, the tomatoes were missing. And there abstinence reckoned with my heart. I then asked the lady politely if I could get a side of tomatoes. First of all the look on her face was disgusting and very disturbing. She acted like I was the biggest problem and tried to cover her emotions with a sly "sure" but you could clearly tell I was a burden and her time was to precious for my sweet Tomatoes. I then wait and wait for what seemed like eternity. This pushed me to the point of getting out of my warm seat to walk and ask if I could have the tomatoes that I have been waiting for. As I approach the kitchen I run into the manager. He was very polite but seemed frustrated and his frustration gave me frustration. He then explained that there were no freshly cut, juicy, cold, refreshing, heartwarming tomatoes anywhere to be found. He then asked if he could replace it with something else. I then reply with a certain no thank you, my BLT with bacon but NO TOMATOES will be fine. This could have all been avoided if they would have been prepared for this so called "rush" they had, may I add there was barely anybody in the restaurant, another thing I will say is that the reason nobody was here is because the lack of the TOMATOES. Thank you for your time. Oh and one other thing, they were out of potato soup. WHO DOESN'T HAVE POTATO SOUP! Excuse my yelling but I am very hurt inside, I will not let this hinder my spirit for the yearning of tomatoes. Once again thank you for your time. Please resolve this issue. I send kindness and my prayers to this McAlisters. Oh one more thing the table was dirty and very messy when I walked up. My beloved friend had to put her elbow grease into wiping the table down. It was like some Velociraptor ate at the table before us. And the lady in the blue couldn't take the time out of her "busy rush hour" to wipe the table down. In conclusion, the service was very hurtful and I tried so hard to not shed a tear in front of fellow customers and workers. I hope to have better service next time and I pray that god gives me the strength to overcome all the obstacles I had to go through tonight. In Jesus name I pray, Amen. read more

My absolute favorite place to eat in Longview. Everything on the menu is delicious, fresh, and served in large portions. Standouts? Try The Big Nasty or the Submarine (my favorites). Don't forget a big glass of their famous sweet tea to wash it all down. Overall, you can't go wrong with this place! read more

McAlister's Deli - Delis Near Me - Longview, Texas