This company has provided excellent service time and time again. Our furnace went out, next day new…read morefurnace was installed. Today the central air took a poop and once again the LK team was here to save the day. Thank you so much. Highly recommend LK!!!!

This January my secondary heat exchanger, failed in my home, and it was extremely cold. Dave and…read morehis team came out, right away and diagnosed the issue. They were very easy to work with, and their prices are great. So is there labor and workmanship. I have referred them out already.

Emergency on a Friday afternoon. Collin came within 2 hours of my call and fixed the issue. He was…read morefriendly, professional and took the time to explain how to prevent the issue. I would definitely call them again!!

We had a water pressure tank spring a leak. Tank was still under warranty. Called them at 2:38 pm…read moreon a Thursday. Told it would be an emergency after hours call. Extra @ $500. Took 1 hour to replace. Charged $1442 total. Tank was free? Brand new with new copper lines, new gage etc and 3 1/2 hours work performed was only $1703 including Tank! I n was charged almost $1000 for labor for 1 hour! I do not recommend this company. ​

I used to love this company. We purchased a service contract with them because of their outstanding…read morecustomer service and the positive experiences we had with their technicians. Unfortunately, without any notification to existing customers, the company was sold to ABC Heating. I had a maintenance appointment scheduled months ago for today between 8:00 a.m. and 12:00 p.m. No one called or texted to let me know the technician was running late. When I called, I was met with an AI phone system. After repeatedly asking to speak with a real person, I finally reached someone, but she couldn't provide any information because dispatch wasn't responding to her either. As I write this, I'm still waiting for my technician to arrive. The excellent customer service was the main reason I chose this company and purchased a service contract. This experience has been extremely disappointing. At a minimum, current contract customers should have been notified that the company had been sold and reassured that service would continue without disruption. Based on this experience, I can no longer recommend this company.

Review for the electrical:…read more Hometown is not the least expensive. However, scheduling seemed to be fair easier with them than any other, and Shawn (the electrician that was dispatched) was a pleasure to work with, even trying to help troubleshoot a related situation (not specific to his work). Where can they improve? That's easy... 1. Clearly, you price based on the service as you should. Some tasks though should not warrant such a premium. Consider coming down about 20%. 2. The sales process - basically everything before getting an expert out - is not optimal if you're someone who knows what needs to get done and just needs "the smart one" to show up and do an assessment. There wasn't pressure; just needless extra steps. 3. I will have to make some adjustments due to observations after Shawn left; it's not his fault specifically, the home had some wonky wiring and the install had some very picky requirements where the use case is going to warrant some changes. Due to the high premium, I can't justify having him back out like I normally would. Ultimately, for electrical, do I recommend? Yes. I just think they have opportunities to improve.

Highly recommend All American for all your HVAC needs. We have had them out a few times at out lake…read morehome (one after hours). They are responsive, knowledgeable, and fair. The most recent visit was to install a fan wire from our thermostat to furnace. Due to the existing wiring, this relatively easy job turn into a beast. I appreciate their diligence and effort to remedy the situation. Many others would've walked away but All American was dedicated in getting the issue resolved.

I finally gave in a turned on my heat on Thursday (Turkey Day) to find out I had no heat. I called…read moreAll American at 6 pm on a Friday night and Travis (owner) himself answered the phone. It was sure nice to not have to deal with an answering service. I felt bad for interrupting his family Thanksgiving dinner, but he was so great trying to talk me thru what to look for to trouble shoot. 48 hours later, his tech showed up and within 30 minutes had the problem fixed. The All American crew is top notch. I would buy anything shiny from him just because I trust him that much. I'm sure glad that I stopped to talk to him at the county fair a few years ago.

Dan came right out at 9pm on a hot Wednesday and got our AC working again! Even gave us a great…read moreprice and friendly service! Call them if you need anything, great guy!

Didn't get to use his services - his time frames did not work for my project... however his honesty…read moreand knowledge of information was outstanding. His ability to communicate honesty was very appreciated and should I work in the area again I would contact him first!

Had the entire HVAC system replaced and these guys did a great job…read more Very professional Cleanup of the whole area

Highly recommend them.Had just had another company come out after experiencing issues with our…read morefurnace. The first company ,which I won't mention because they aren't worth mentioning,but if you check reviews, you find out who by the pattern if telling us there is a lot wrong,but need to have a supervisor(actually should call him a high pressure salesman)come out and tell us we need a whole new system and all new ductwork ($16,000!!!),needless to say we wanted another opinion.We were in Home Depot for something else and saw the $8.88 offer for a tune up,so we figured why not,we did need a 2nd opinion.It turned out to be an outstanding experience with Kettle Moraine and technician Damyon(who it turned out went to school with my son tears ago) who was excellent. He wasn't trying to sell us something and found the main issues which will need attention in the near future, but were ok for now.He was able to just with the tune up to get it to work properly and went above and beyond with a few tricks to get it working correctly. He did let us know what really needed attention in the short run to make it work in the long run and many of the things the 1st company said needed attention, actually didn't.Love to warn you about the 1st company, but will let it go for now.Will definitely reach back out to them after the holidays to fix necessary issues. Kettle Moraine will be who we will be calling and Damyon is who we will ask for.Cannot recommend Kettle Moraine more,they have great people!

I have had 3 good visits from this company over the last year and a half. Last night Matt the owner…read morecame out and diagnosed an issue that was causing our heat to shut off on the coldest day of the year. I thought there was no way I would get anyone out on a holiday and freezing cold day. He made it out late In the afternoon and called me and told me me that he was not going to charge me because he thought maybe they could have caught the issue at our yearly check. He was so incredibly professional, and above and beyond helpful and kind. I went from starting the day feeling like we might have big issues on worst possible day, to having the most pleasant call confirming it was fixed at no charge and they appreciate our ongoing business. A truly great business and owner !

These 2 guys are the best! They're honest, they save u money every where that they can, but still…read moregive you better service than I've ever seen with any other business, PERIOD!! You will not be disappointed in any way with Matt & Mitch. They're honestly too good to be true! I can't believe that I'm this excited over hearing & A/C, but that is what a breath of fresh air these two are when you're going thru something not pleasant, like replacing your furnace!

Jim was very kind, took the time to explain what was wrong, was honest, and his price seemed fair.read more

Our AC stopped working on 8/27, a very hot humid day! Jim, from James Heating & Air conditioning…read morecame out immediately to troubleshoot the issue. He had the parts we needed on his truck and took care of everything. He did outstanding work at a more than fair price. He is super friendly and very knowledgeable. I highly recommend him for your heating and AC needs.