We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

Ben was a wealth of information and saved me time and money by educating me on some issues that…read moredidn't need a diagnostic on!! Thank you!

Auto store that has everything you could need, great customer service included. The shelves are…read moreorganized, the staff are kind, and the prices are right. If you have questions -- they have answers. Not much more to be said either way, it's a good spot. Definitely recommend visiting if you need anything they can potentially help with!

Was having startup problems with my 2021 Chevy. Tahoe had a feeling it was the battery. Called…read moreour regular mechanic, asking for a quote on how much to replace and they quoted, with tax, core exchange, battery and install out the door $543. Wasn't 100% sure it was the battery so drove to my closest Advanced Auto Parts on Moores lane in Brentwood and requested their complementary battery test. Was just me taking care of this as my husband was out of town and I had just taken on a foster hospice dog that cannot be left alone so he was in the car with me. One of their employees, Dana, went above and beyond to accommodate me and my stressful situation. Dana happily tested the battery, finding it to be in need of replacement, and then quoted me the price; $255 which included the tax, core exchange, battery, and install. I could not believe the difference, not only in price, but that this wonderful company was willing to install it for me as well -zero charge! I was so grateful! Especially at a time like this during Christmas coupled w/several expensive repairs we are trying facing at our home from leaky roof to main floor of our home sinking into our crawlspace -the money savings Advanced Auto Parts saved us from taking it into the shop was a godsend! An extra appreciative shout out to employee, Dana -she not only incredibly professional, and in all around bad @ss chick with her mechanical knowledge and capability, but also an incredibly compassionate and professional person who, if I own my owned business, I would I want to clone her and have her work, my companies. She is a true asset to this company who, having my first experience with this establishment, has made me a new lifelong customer as well as my husband, and they will get our recommendation for anyone whoever ever asks! Thank you to this wonderful company that offers the service of testing batteries, and also installing them, it is such a neighborly and kind thing to do that stands out from so many other companies that take advantage of nicking and diming people at their most dire moments. What a great business and amazing experience! Would give 10 stars if possible!

I went here to get a cabin air filter to install by myself. Taj helped me find the correct filter…read morefor my car and surprise me by installing it. He went above and beyond, and I want people to know how helpful and kind Taj is. He made my day.

I was having trouble replacing my car's headlight myself - I had done one on my own without any…read moreissues, but the drivers side was tricky. I stopped by on a Saturday night and spoke with Michael and he took care of it with ease! I was very pleased at the speed and accuracy with which he worked.

Good prices for a hitch. Thanksread more

Small Uhaul rental lot that had the unit we needed, when we needed it when the big Uhaul branded…read morelot up the street didn't. Very pleasant staff. Give them a try, you won't be disappointed.

I inquired about the possibility of having running boards placed on my 2026 Volkswagen Atlas. I…read morereceived a call within the hour stating it was possible and several styles are available through a third party provider. I drove to the shop, reviewed the styles, selected mine and placed a down payment as they have to order them. my entire start to finish time was less than 35 minutes.

WORST CUSTOMER SERVICE EVER!!! DO NOT GIVE THIS PLACE YOUR BUSINESS. A few years ago they sold me a…read moreLED light bar for my Ford truck - almost immediately it stopped working. I bought it back and they said that my truck didn't have enough power to run the light bar and my tail lights, so they charged me more money to install LED taillights. After a couple years my LED bulbs burnt out (both at the same time) and Ford changed them back to normal bulbs and disconnected the light bar saying it was installed incorrectly. When I contacted Truck Trendz they informed me they now knew the light bar was designed incorrectly for my truck and I could buy a new one and pay to have it installed. Never mind that I'd already paid them for the light bar, the installation, and Ford to fix my taillights, but I now have a light bar that doesn't work and I'm out a grand. They took zero responsibility for selling me a defective unit and said I could reach out to the manufacturer if I chose to. I will gladly take my business elsewhere moving forward and find a company that values my business and money.

Very friendly and efficient staff Prices are very fair…read morealthough they do have a limited service menu The fact you can have free installation on an engine air filter you buy from the store (at Walmart low prices) is incredible. What would have been $40 at Valvoline Oil Change was $14.50 here and done in less than 20 minutes with no appointment

I highly NOT recommend this location store 3600 Mallory Ln, Franklin, TN…read more I had a very Bad experience with them, I took my Ford Focus 2014 for battery change, and they messed up Antitheft Lock system and simply said sorry there is something wrong with your CAR after installing new battery it's not starting/moving then I had to tow the car to dealership for reset everything which cost me additional $550 from my pocket.

I have an Chevy Bolt EV and Mark in service was very helpful and Chevy took care of me and their EV…read moreservice technician is very knowledgeable. I really appreciate it! As a long-time customer, I appreciate the great customer service and care.

Recently moved to Franklin from Texas needed some work on my Colorado truck. The service department…read moreon first time there went well. They were friendly and helped me get the vehicle repaired. Oh need to mention the Flavia coffee in the customer lounge... Nice! Loved it!!!