Went in here to buy some moving supplies and needed a few mattress bags. The gentleman working the…read morecounter was so kind and genuinely helpful. I was about to buy some more expensive ones and he actually suggested slightly cheaper ones and explained why they would work better for my needs. To me, that is customer service, sacrificing a few dollars to make sure the customer is taken care of. I'm moving away from this location so likely won't be back, but I definitely recommend them if you have any moving needs at all. Thank you guys, I appreciate your help!

Don't bother trying to get your propane tank refilled here. We have been here multiple times and…read moreleft with the same result each time. No one ever comes to help us and when we go to seek help, they tell us that they are understaffed and to come back in a couple of hours. Terrible service, do not recommend. We will not be returning.

Rented a 17' Isuzu box truck with a lift gate from this location in order to move my business from…read moreHendersonville to Goodlettsville. I checked around weeks prior for the size truck I needed & for a good rate. I priced trucks from Ryder Penske & others & Enterprise had the size I wanted along with the best rate by far for daily use and a competitive mileage rate at .59 per mile. I showed up at 9am on the Friday I reserved the rental & the truck was ready to go. The employee went over the lift gate operation & basic features of the truck before i left. I had a 3 day rental but had asked if I returned it early would there be any issue to get the money refunded & was told it would be no problem. I busted my butt & got it returned by 9am on Saturday & they credited me the remaining rental & fees on the spot. Honestly couldn't be easier unless it was closer to where I am. If I have need of a large truck again I'll come back. Staff were friendly & efficient.

We have been renting from them for approximately 4 months. KD and whole team has outstanding…read morecustomer service. They accommodated us from start to finish on both rentals trucks. They value is okay...its is a business. Thank you so much! We will most definitely rent again and again and again.

Overpriced. Good over the phone service, but not worth it at all. A Home Depot truck rental is…read morecheaper

Don't use Penske. I just got stiffed. Reserved a truck. Got to customer service and didn't have…read moreit. I'm left without a moving truck. Can't move. Additional costs now.

I reserved a truck weeks before my rental date, and when I showed up, they had no trucks!!! The…read moreperson at the counter was nice, but I received no email or phone call saying there would not be a truck for me. I planned my whole day out and got people to help me move only to have to cancel it all. Do not use this business!!!

I reserved a truck for a move roughly 3 weeks before I needed it. The week of the move (3 days…read morebefore moving date) I get a call from a guy here telling me they don't have a truck available. He tells me they overbooked the Nashville market by 75 trucks. WHAT??? How does this happen?? That's what I asked, but he really had no answer. I just blurted out "Well, what the hell do you expect me to do now". His reply was to call Penske. Really? Your company is so bad you're recommending a competitor? Turned out to be the ONLY good thing about this place - recommending Penske was perfect, as they had trucks and provided excellent customer service. I'll NEVER rent from Budget again!

The first thing the gentleman told me was "Speak English" how do you start a conversation like…read morethat? Then after I tell him I speak perfect English but my ethnicity is Egyptian he started mocking us, asked us if we were with the other customers who reassembled our appearance, racist much if you ask me! I thought 2020 wasn't supposed to carry the same southern disrespect! Is there a way to give 0 stars he also started speaking with a Chinese accent don't know where that came from but he needs a talk with corporate if you ask me!

The business owner was extremely kind and helpful. The 12' truck I rented did extremely well over…read morebridges on our cross-country move. Excellent shocks saved my glass items.

Came to this shop with a leaking brake chamber...... Guy told me it'll be about a hour for delivery…read moreof part and a hour for repair ..... I'm still sitting in their lobby 6 hrs later. This has definitely been the worst Ryder shop I've visited no urgency to get the job done and customer out the door on such SIMPLE JOBS !

Entered and No one was there, waited a good 10 minutes before a guy came out of a office to ask if…read morewe been helped. Finally got a truck and I have to say, wow kind of expensive but at least they had a coupon we could use that we dug through one of their calanders they had there, that they give away. Not offered the coupon, we found it, and the guy dang well knew they had them. Yeah...I think we will hire movers next time cause I think it was way to expensive. Perks that give them the extra star, clean place..

Osborne and Son Moving was a joy to work with. I requested their help the day before moving and…read morethey were happy to help. They were very quick and efficient. Their experience in moving was apparent from the care they put in packing up the truck and unloading it in my storage unit. They were very affordable and definitely worth the money. I would recommend people I know to call them when they have to move.

From the owner: We specialize in making your move as stress free as possible! 10+ years experience in all types of…read moremoves. Truck and equipment rental available. Let us take care of you today!

Every time I shop here, Xavier has been loads of help! He's a stand up guy and is always available…read moreto help when needed!!

Their employee Jack was a great help to me. He was knowledgeable about the products and how to use…read morethem to resolve my issue. Very helpful. Went beyond what should reasonably be expected to help me find a product they did not have in stock. Thanks Jack and O Reilly's.