Dropped in for a new watch battery. Was told it would be about 15 minutes, so I waited. Although…read morethe wait time was short, I'm now very skeptical and lack any trust with this store. My "new battery" only lasted one week. Hopefully their jewelry repair is better quality, but I'll never know since I won't be doing business with them again.

Very nice to deal with as well as prompt service. Excellent pricing , polite responsive owner…read more Would recommend them to anyone needing their watch serviced.

Leslie, the owner/watchsmith, is very knowledgeable and gets the job done quickly and correctly!read more

Pineda's watch repair and service is outstanding. Leslie is professional, very knowledgeable, and…read morecustomer focused. You get friendly service of the highest quality at reasonable prices. Leslie has taken care of our watches for more than 10 years! I highly recommend!

They replaced the batteries in a couple of watches and the crystal on one. The staff were friendly…read moreand the prices were reasonable.

Nice little store and easy to get a watch battery replaced. I like to support small businesses and…read morethey do a great job.

Overpriced, took 3 watches for a battery replacement but did not even replaced the battery…read morecorrectly. Went in for the second time and still said replaced but once I hot home stopped working. Scam

Warning Stay away from these charlatans. They overcharge and under-deliver. I have nothing good to…read moresay about these people. They're not even polite when they attempt to screw you.

I debated on writing this but the more I think about it, it just doesn't feel right so figured I'd…read moreshare to give others a heads up. No complains about the repair - they did a great job! I took in a wedding ring crown that has 5 diamonds on it since I had lost one of the diamonds. Upon bringing it in, Josh let me know they could fix it and was already bagging it up without even giving a quote. I then asked for a quote since I'd gotten one from the original maker of the ring. I had let him know the quote he gave which was $390-425 was higher than what they quoted. But ultimately decided I'd rather have it fixed locally than send it out since I didn't want to wait (which I voiced verbally). He took a closer look and said they could do it for $425. I said okay because after shipping costs, it would only be ~$40 more than sending it to the maker. He said okay, and that he'd pick out the diamond today and I'd have it back the following week. 2 full weeks went by before it was ready so I was already a bit annoyed since that was likely the same turn around if I mailed it to the maker! But then when I went to pick it up, the price was $595+tax. I asked why the price difference (and refreshed his memory on our convo at drop off) and he just said okay we can do it for $495. So not only did it take just as long, but in the end after tax I spent over $100 more than what I would have spent if I sent it to the maker.

Probably the most pleasant customer service experience I've had - and I was a walk-in unknown…read morecustomer too. This is a wonderful jeweler's and I can attest to such, as a diamond cutter of thirty years experience.... I was not charged (even when I insisted) for polishing a personal piece of jewelry-

I went to Eddies Jewlery to have two rings fixed. One ring (given to me by my daughter), I wanted…read morea pink center stone that had dulled replaced. The other ring, I wanted the small stones that were in the ring replaced. Eddies Jewlery did the work in a short period of time and both rings came out just as I had hoped.

My bf went to Prestige Jewelry to get my diamond ring set. The ring came back with the diamond…read moreoff-centered, prongs crooked and not actually enclosing the diamond, plus dents/cuts on the gold of the prongs. Because of the terrible job, he then took it to Eddie's to get it fixed. The second time the diamond did look more centered, but there's still a huge gap between the prong and the diamond. After we dropped the ring off, Prestige messaged us saying that the initial job was actually done through Eddie's, who they contract with. When I spoke to the jeweler who set my diamond, he admitted the diamond was set crooked the first time, but said he couldn't fix the gaps because the little diamonds on the prongs would fall out. I don't understand why anyone would touch fine jewelry if they can't do the job -- do a crappy job, and then hand it back to the customer -- instead of being honest upfront and saying, "this is going to be the outcome, do you still want to proceed?" That way, the customer can make the choice before their diamond and ring get messed with. On top of that, he told me, "if this semi-mount was customized to the ring then we could do it." It IS customized -- here are the measurements on the diamond reporting and CAD. Still, he insisted that if they touched it again, the small diamonds would fall out. He kept repeating that the diamonds would fall out -- but that's just an excuse. I even attached photos of a marquise diamond ring set in the exact same semi-mount from the same vendor -- little diamonds on the prongs and all -- and as you can see, it was set beautifully with no gaps. Clearly, it can be done properly if the jeweler has the skills. If they had been upfront from the beginning and we went to a jeweler who actually knew what they were doing, we wouldn't now be trying to find someone else to fix this mess -- all while we're trying to get engaged with this ring. Please don't go to Prestige Jewelry or Eddie's.

Owner Mike was an hour late from posted online start time but I called ahead to make sure the job…read morewas fit for his expertise and to arrange a meet time, which he answered promptly. When I arrived he said it was $30 for a battery change and $25 for a link change (he said if I needed two links which I had, but was missing one of the two pins that would be needed to hold the links together, it would be an additional $10 for the part). I tried to haggle as it is a cash only business, to which he added sales tax to the service. So just over 60 dollars for a battery change and one link put-on. I personally think he was overcharging $5-$10 per service performed (in this case, two). However, he is an expert with years of experience and one of the very few watch makers available in the area. Also, you don't have to ship your watch if you don't want to (like many places require nowadays). There are various ATM's close-by within walking distance. It took Mike about 15 minutes and I would recommend but, must know he is firm with his business and signs are posted that sales are final whether your watch works afterwards or not.

I do not recommend this guy at all! He doesn't give claim slips, he's rude and takes "precious"…read moreitem home for safe keeping. What a scam! My father took a clock there, and later passed. After several days of searching, we called him and he denied having it. When we showed up, there it was in his store. He refused to allow us to have it, even though we had proof it was my father. This guy made the situation much worse. He even wanted my DL, for what I'm not sure. Not sure what rock he climbed out of but he needs to return. One of the worst! Experiences ever. Doesn't know what customer service is and if your a female, forget the respect. I'd stay away from this place, and go somewhere else.

Loves these guys! Everyone that works here is super friendly and honest. I consigned an engagement…read morering with them a couple years back and just got my watch battery replaced here too. Way cheaper than I thought it was going to be and they're always fast! 10/10

Have been in twice and they are friendly and helpful. Suggested when a coupon might be in the paper…read moreto get a discount on some expensive work I needed done and added a watch link for free when the watch wasn't purchased there.

Loved their reasonable price and quick service!! I think I have found my new jeweler!read more

Came in to get a price quote to get my daughters chain repaired which was broken in 3 pieces , was…read morequoted an extremely fair price and was given of eta of next day. - Was given a courtesy call the same evening letting me know it was repaired & ready. Repair was done masterfully where you can't even tell where it was broken . Honest people here , will continue to do business in the future, thank you

I've come here quite a few times to have broken jewelry repaired/resized, and it has always been a…read morelovely experience. The pricing feels very fair.

They designed a beautiful inital ring. I've had it for more than 30 years now and still get…read morecomplements on it. Looks as beautiful today as it did when my husband placed it on my finger.