Russell is awesome! I had a wedding band ring that had a diamond out of its carriage, a watch that needed a new band ordered and replaced, and a chain that needed a new clasp. I dropped all of these items off on Friday and was able to pick up on the following Tuesday! Can't beat that timing. His prices are very affordable, and he is very kind. If you need jewelry repair in West Seattle - Russell is your guy! We will be going back to support this great business! Thanks Russell :) read more

Their sign upfront says appointment only, so I called the number and was able to get in within 30 seconds. Ron was super efficient and helpful and had a great attitude and was able to get us in right away to fix my boyfriend's watch. thank you so much again, Ron. You made us smile keep spreading the good energy! Thanks. read more

Russell's Jewelers - Watch - Jewelry Near Me - Seattle, Washington

He did a great job, at a beyond fair price, & almost too fast! Backstory: I was stupid enough to leave my ring for repair at Russell's without confirming it would be covered by the seller (in India). I owned it 2 weeks - bought overseas- when a prong broke & stone fell out. The jewelry store/seller guaranteed their merchandise & assured they WOULD pay for it to be fixed. But when emailed the quoted price for repair they balked (even though it was reasonable, US prices vs India cost of labour). Russell's was so nice, he had finished the job 2 weeks earlier than I was anticipating (while still arguing with the seller via email), so he negotiated a big discount for me. Unheard of honesty, kindness, & small-town (West Seattle). decency. read more

I have known Ron and Patty at Russell's jewelers for 49 years. Ron is quite the custom jeweler! I worked with Ron to design a bracelet to never forget my brother Steve who died tragically in June 2021. It holds a place close to my heart. It was the name of his boat "can you hear me now!!" He cherished it so much and we all had so much fun and family time over the years fishing boating and managing marinas Rons custom work is fabulous! By appt only 11-3 tues thru Saturday. read more

Russell's Jewelers - Bracelet - Jewelry Near Me - Seattle, Washington

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I highly recommend Russrll's Jewelers. Ron is a very talented jeweler. He repaired my diamond ring and had it done in less than a week. He's been in West Seattle for over 30 years and I believe in supporting local small businesses. read more

Needed new batteries for both my Michael Kors watches and didn't need to wait a couple of days to get them back after dropping them off. Ron at Russell's was just the guy I needed. Not only could he take care of the watches in short order but he was refreshingly polite and friendly. Ron changed out the batteries, cleaned up the watches and had them ready for me in no time. I'm sure changing batteries is not the big moneymaker for the company nonetheless I was treated as if they were. I highly recommend Russell's Jewelers. read more

Russell's Jewelers - Russell's Jewelers business card. - Jewelry Near Me - Seattle, Washington

Honestly, I have been meaning to write a review for ages - but of course I always get distracted (HA!) So finally.. Russell's Jewelers. Wow. Seriously. I love coming here for any sort of jewelry fixings. I have a pretty delicate engagement ring - so stones can get knocked around a bit- which is how I found Russell's. I was nervous to leave my ring with someone for repair, because I treasure it so much.. and I have to say, I am so glad I found Ron and Russell's because, not only are they incredibly trustworthy, but they are kind as well. Whenever I come in, I feel like I am family and that I have been a customer for YEARS (I haven't). They just literally give the best customer service ever. I highly, highly recommend Russell's to anyone looking for jewelry repair anytime :) read more

Always so kind, friendly and professional. I highly recommend Russell's Jewelry for all your jewelry needs!

My engagement ring was purchased out of state from a different jeweler but needed to be resized. I am so pleased I chose Russell's to downsize my band. Both the owner and who I presume to be his wife were incredibly down to earth, hardworking, and efficient. Feels good to support someone's smaller business rather than one of the big jewelry shops. I'd definitely recommend this place if you need a repair or are looking for a special piece of jewelry. Thank you Russell's! read more

Best customer service experience. An icon of the California Junction for over 30 years. Give Ron a try for jewelry, repairs, clocks etc. read more

Always friendly, helpful and competent. He has designed numerous pieces for our family and each piece is beautiful. I appreciate the tranquility of his shop. read more

These are just about the nicest people imaginable. I'm not a big jewelry buyer. My tastes are pretty simple. But every time I come in, even for something simple like fixing a broken watch band, they're just always really helpful. They also fixed and got running an expensive watch I'd inherited, so that I was then able to sell it on E-Bay. I suppose you might be able to get some generic pieces slightly cheaper online or at abig box store, but for the personal touch and for a store that's anchored in the community you couldn't do better. read more

This place is awesome. Got my watch battery replaced the same day without an appointment for a very reasonable price. I will be going back again, and again and again... and again. read more

I've been in Russell's several times and have been amazed at the wonderful customer service I've received. I believe, they're the most down to earth and HONEST Jeweler in the Junction area of West Seattle. I will go to Russell's Jewelers for any of my future purchases. lc read more

Ron is AMAZING. He repaired what I'd been told was unrepairable, and did it in record time. This man obviously loves what he does, and strives to please his customers. A true craftsman. read more

Ron is an honest knowledgeable jeweler who takes pride in making his customers happy and satisfied with all his jewelry. Exceptional quality and customer service. He has been in west Seattle for 30 plus years and has made my mother sister and I some amazing bracelets, rings and necklaces over the years. We will continue to be his loyal customers. Go here and leave happy! read more

I had a ring that had "warped" over time and was too small. Ron gave me my options and cost very quickly and my ring is like new now. It also came with a warranty if the size turned out not to be right. Great customer oriented shop. read more

Ron has been a small business retailer for the last 30+ years in West Seattle. He is passionate about taking care of his customers and providing them with the best service. He makes custom jewelry and also sells and services time pieces. I personally have patronized his business for the past 10 years. No regrets, he is always willing to listen and explain things in an honest and straight forward way. I highly recommend others to drop in and see for yourselves. Our local community is greatly enhanced with small retailers such as Russell Jewelers amongst us all. read more

My husband and I stopped in while visiting Seattle. Ron the owner was extremely helpful. He is a true expert on diamonds. I wish I had a local jeweler like this in Arizona. I highly recommend..plus you should always shop local. Thank you for taking the time with us! read more

My boyfriend just proposed to me the other day!! When he showed me the ring he had I WAS BLOWN AWAY! The ring was exquisite, perfect everything. I was very impressed by the way he drew up the design and put the ring together. I will recommend Russell's Jewelers to friends, family, and everyone looking for a fine jeweler!! Thank you so much!! read more

Incredible customer service and the owner is extremely friendly and knowledgeable. I will continue to get repairs and shop there as long as I'm in Seattle! read more

I am so happy with the service I received from Ron at Russell's Jewelers in West Seattle! Ron designed the most exquisite eternity diamond ring that I just love and never want to take off. I have taken all my jewerly to him to be appraised, cleaned and re-sized. Ron is genuine, trustworthy and listens to what you want and helps you design the most perfect piece for your collection. read more

I came in for watch repairs. Kinda spendy but very friendly and did a great job fast. I would return again and recommend to a friend. It's a unique place. read more

I simply needed a couple rings made smaller. The welcome I received was fantastic even during the pandemic! Although they are limited hours, they are still open and more than willing to help. Extremely experienced jeweler who takes pride in his work. A++++++++ read more

Wow. I'm kind of stunned. The reviews are right this place is like out of some bygone era. Brought a necklace there to be repaired. They said it would be $10. Fair enough. Just went back to pick it up and he said no charge. What is that about? Kind of made my day. read more

I've been coming to Russell's for several years now. I've been using them for jewelry repair, restringing of necklaces, and I have also had them create necklaces for me out of stuff I bought at gem fairs and things like that. They are incredibly helpful and the work has always been wonderful. Their jewelry/bead stringer is excellent and her assistance with designing a couple necklaces for me- and one was a bit complex- was superb. The items are beautiful. It's a small local jewelry shop with a number of nice pieces there and the service is personalized and excellent. read more

After over 15 years of doing business at Russell's I was very dissapointed and shocked in the last work I had done. I needed my diamond ring sized. Immediately Ron said that the diamond had loose prongs and needed repair. He didn't even look closely at the ring or show me what he was talking about. He said the prongs and sizing would take at least 5 days. When I returned the size was great but it was not the same diamond....it was smaller and didn't shine. I asked Ron about the quality and he jus said so...so...The next day I had an appointment in Bellevue so took my ring to a jewler there who said it was a .6 diamond vs the .9 I had purchased from Coleman jewerly store years ago. I did not have the original paper work since it was purchased in the 80's or 90's. I mentioned it to Ron but of couse he denied the change. Plus I paid $125.00 to be ripped off. If you have any jewelry with stones repaired there be SURE you have the original paper work. I am so Dissapointed. read more

Ron is the absolute best jeweler in Seattle. He created my one of a kind engagement ring and wedding band and not only designed and made EXACTLY what I wanted, but they turned out beyond expectations and so original and beautiful. He is so kind, creative, helpful and caring and goes above and beyond to create exactly what you want. Russell's is a true West Seattle gem! read more

I had a great experience here. I brought in my watch to have the battery replaced, and was surprised that the charge was only $10. The guy at the counter was extremely friendly, and even let me give him an IOU when I tried to pay with credit card even though there is a $20 minimum for credit card payment. Great service, friendly staff and a super convenient location. I'll be back!! read more

Stopped while running errands to see if they could change my watch battery. $10 and 5 minutes later I was on my way with a working watch! :) Love local shops. Excellent customer service. read more

Russell turned the course of my day around when I needed to have my engagement ring re-sized on a day that already had more than enough drama. It was almost closing time. He could easily have told me to come back. His quote near the cash register that said, "Patience is the ability to idle your motor when you feel like stripping your gears," helped me to relax while he got my ring adjusted. Thank you, Russell! read more

This wonderful West Seattle jewelry store is worth a trip from any part of the Seattle area if you are looking for custom jewelry, excellent customer service and extreme knowledge of the jewelry industry. Ron has been a custom jeweler for more than 40 years. He takes pride in his work and will correct or make right any of his work. The quality of his work is exceptional and I have been his loyal customer and known he and his wife for more than 40 years. Ron is trustworthy and listens to what you want and will help you design that special piece. He takes pride in his work. We just recently redesigned my wedding ring and I have the option of wearing it with different bands. I just love it! Ron recently custom made rings for my daughter and two son in laws and they are very happy with the result. Thank you Ron your work always exceeds my expectations! Shop local! read more

This guy is amazing. Great people great prices it's even worth the drive from downtown... Other jewelers take heed thus is house you do it.

This place is THE place to go for anything. My fiancee bought my engagement ring here, completely custom designed and Russell was so helpful and SO kind. His wife works there also and is very kind as well. We'll definitely be going back for my wedding band and his band. Also, my diamond was loose and we went back in and he tightened it for free! read more

Excellent service, I didn't leave them much time. I was very pleased with the cleaning and polishing done to my watch.

If you can find that perfect gift for someone special you need to stop in and visit Ron and his wife not only innovative with design ideas but within budget and delivery is always on time. His workmanship is of the highest quality. It's nice to feel like you haven't been taken to the cleaners while shopping at the jewelers. read more

He is AMAZING. Helped me design and create a ring. And years later when I needed it redone for a different finger... did a BEAUTIFUL job... and then shocked me with not taking my money. It is DEF a family store. Not just out for the short dollar. read more

I brought my engagement ring here to have re sized, it came back with a crooked setting. Brought it back to be fixed. I broke a prong and they "fixed" it, but the same broke a week later and after taking it to different jeweler I found out that not only did they do a horrible job on the prong they also cracked my diamond. After bringing this up I received a very hostile response that there is no way they would have done that. But admitted to a rushed job and not much attention was paid when fixing my prong. Russell wouldn't even look at my diamond to try to see if maybe he made an honest mistake. He was so rude. I will never go there again. read more

Went in to get my watch bracelet fitted. The gentleman working behind the counter said he could have in done within an hour. When I came back, it had gone from too loose to too tight. He fixed it right away. The charge was $8. When I handed him my credit card he said they didn't run anything under $20 and just to get him back sometime when I could. That's amazing, who does that now days? Super impressed. Also heard him speaking with another customer who wanted some custom work done. He was very thorough in asking questions and taking notes. It was clear that he wanted to accomplish exactly what the customer wanted. read more

Amazing store!! He made me a beautiful necklace and i always get compliments on it! The people that work here are the best! Highly recommend this place! read more