1. Northwest Gold and Diamond

    1. Northwest Gold and Diamond

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    Renton, WA

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    Northwest Gold and Diamond

    4.3 (51 reviews)
    Closed 11:00 am - 4:00 pm

    Services - Northwest Gold and Diamond

    Jewelry stone setting

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    2 months ago

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    2 months ago

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    10 months ago

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    4 years ago

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    5 years ago

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    7 years ago

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    2 years ago

    Wonderful experience. Mark has far beyond more knowledge than most in the industry, highly recommend!

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    5 years ago

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    6 years ago

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    7 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    Staff was very patient and friendly. I feel that I received a very fair price for the jewelry I brought in.

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    13 years ago

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    12 years ago

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    11 years ago

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    13 years ago

    Knowledgeable and friendly. Mark Jones is as honest and trustworthy as it gets Highly recommended!

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    8 years ago

    dean is the man! He will make sure that it's a great price on whatever you bring in! They are a honest family here looking to help you out

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    11 years ago

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    13 years ago

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    10 years ago

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    7 years ago

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    8 years ago

    I was offered 47% under the spot price value of the silver I brought in. I have never received such an unfair offer when selling metals.

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    15 years ago

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    8 years ago

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    15 years ago

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    8 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Northwest Gold and Diamond

    Can you resize platinum rings and if so, do you do it yourself or ship it to someone else to have the work done?

    Can you make a custom gold pendant?

    Hi G.P., Yes, we can custom make a pendant. Give a call or send a picture of what you are looking for and I can give you an idea of cost. Have a great day, Mark, NW Gold and… 

    Do they buy old scrap jewelry? Like gold and silver etc

    Hi Shaila, yes we do:) Thanks for the inquiry.

    View All 4 Questions

    Review Highlights - Northwest Gold and Diamond

    My husband and I purchase our wedding rings from Mark, mine of which was custom made and beyond our expectations.

    Mentioned in 25 reviews

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    Federal Way Custom Jewelers

    Federal Way Custom Jewelers

    4.8
    (118 reviews)
    $$

    From the moment I stepped through the doors at FWCJ, I knew this would be different. The store…read moreitself feels inviting, stocked with a selection that seems to go on forever, yet the true heart of the experience is the people. Donna greeted me with a genuine warmth that told me she loves what she does. She's incredibly patient, taking the time to explain the nuances of history in the antique pieces, the metals, stones, and settings in a way that makes sense. She encouraged curiosity, inviting me to try on anything that sparked joy, no pressure--just possibilities. Brandon and Sean kept the energy high with their easy smiles and readiness to help whenever needed. The whole team made it feel less like a purchase and more like a thoughtful journey toward something meaningful. When we decided to upgrade our wedding rings, the experience only got better. I found a beautiful Art Deco piece that just fits what I was looking for perfectly. We both found pieces we love, the price was fair, and the service was flawless from start to finish. If you want a jewelry shopping experience that's educational, stress-free, and truly welcoming--where you're treated like family--this is the place to go. Five stars from us.

    When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

    Northwest Gold and Diamond - goldbuyers - Updated July 2026

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