I'm a bit old-school and value quality customer service from real people far more than the…read moreconvenience of purchasing products through online retailers. This business hardly needs my review, as they've been a trusted part of the community for most of my life. However, Jim and his crew at Hi-Tech exemplified exceptional customer service from the very beginning. They took the time to understand my project, addressed my questions thoroughly, and provided several options along with flexible scheduling to bring my truck in. When I mentioned that I would be out of town for a week, they were incredibly accommodating and simply reassured me that, "Your truck will be here when you're ready. It also gives us more time to make sure everything is done right" Their prices were reasonable, and the entire experience was seamless and professional. I highly recommend Hi-Tech to my friends and family and will certainly return for future work--or even just to stop by and say hello.

Excellent shop…read more Large selection and good prices Very knowledgeable and helpful people.

Pedro did an amazing job and it was a reasonable price. Was fully mobile. He was not concerned with…read moreme buying stuff from him

Pedro is awesome. He comes to you! Mobile car audio service. His work is excellent. He installed a…read moremirror clip on camera on my truck which has 3 channels (dash cam, interior cabin cam, rear cam) as well as a new head unit with android auto. He also helped install a backup Cam on my son's car. His professional, very calm, explains everything, and has great workmanship. His price is fair. Highly recommend.

Service gets better and better each time we bring in a car/truck…read more Fernando & his team have done 3 dash cams on 3 of our family cars & we couldn't be more pleased!! All jobs finished on time as promised (sometimes earlier) and worth the value! We will be back for a stereo/dash cam on another car/truck soon!

I've been dealing with a frustrating audio issue in my car for years, but I've always been hesitant…read moreto take it in because I've been overcharged for subpar work in the past. I am so glad I finally reached out to through Yelp to find someone who can resolve my issue, and it was Fernando at Bay Radio! From the start, they were incredibly responsive through Yelp and worked around my busy schedule with total flexibility. When I arrived, there was no wait--they checked me in immediately, and parking right in front of the store was a huge plus. The turnaround time for my car was also quicker than expected. It's been a couple weeks and my issue is resolved completely. What really blew me away was their transparency. Their diagnosis fee was the best I found, and they were upfront about every cost so there were no surprises. They also took photos of what they found and explained the fix to me in simple terms so I understood exactly what I was paying for. The service was speedy, and they fixed the issue perfectly at a better rate than anywhere else. If you're looking for an honest, fast, and professional team, this is the place to go!

Great fast work getting my Mr 12 Volt Kit installed. Easy to schedule. Note it's the last door in…read morethe building as several businesses are at this address

Rob did an amazing job installing my speakers. He was fast and efficient and explained the whole…read moreprocess. He was also very affordable and left the car spotless!

This shop isnt good. Nephew bought a wiring harness, its…read morefits but not the one we wanted to use. Had preamp rca's and no speaker wires. Tried to return it within about 30 minutes, said no, even though the shop person opened the bag. Never again going to them. Just horrible.

I'm giving 1 star based on my visit today. The owner is…read moreknowledgeable at his job. He installed my car alarm I brought in for $120.00. In June 2018. I went in today becuz my radio fuse blew. I asked him to replace it. It took him 3 mins. He charged me $20. Now that was outrageous. He said $1 for the fuse. And the rest labor. $10 would've been a fair price. But $20 isn't good business. I should've watched YouTube to see where the fuse went. I could've then replaced it myself. He put in my car alarm. That was 5 stars. I feel I was over charged. If he had told me $20 before replacing my fuse. I would've passed.

Another clean install, done right!…read more I reached out last week with some questions about dash cams. I already had a Thinkware unit I wanted installed, but I was a little hesitant because of the tint on my windshield. Aaron immediately had a solution, he recommended using a Blendmount, which attaches to the rearview mirror and keeps everything tucked up and out of sight. While we were talking, he also suggested checking out the BlackVue front and rear camera setup. I took his advice, and I'm glad I did. Aaron really knows his stuff and walked me through the options without any pressure. When I picked up my car, I was honestly excited. The install was super clean, and I now have peace of mind knowing everything's covered. Big thanks to Aaron for the great service and solid advice.

Scheduled for these guys to do a hard wire on my Mclaren, and I had reached out to about 3 other…read moreshops in the surrounding area - Aaron was the first to get back to me with direct and accurate replies, and the price was great. I ended up having to reschedule due to transportation logistics of the car I had just bought, and they were really easy going with my reschedule, which as a customer, I really appreciate. Finally got it in, and they were communicative, easy, friendly, and did wonderful work. Moving forward any relevant type of work I need done on any of my cars, I will 100% come back to them, and also recommend to my friends. I'm big on customer service and this place was top notch. Happy, and positive energy....on top of the quality work.

Juan and his team did an amazing job installing a radio and rear camera on my dad's Pathfinder. He…read moreexplained everything clearly and was always available with any questions or concerns my dad had. He even fixed a broken alarm lock on my dad's Toyota Tacoma!

Very professional place. They installed my dash cam with no fuss. Reasonable prices. Nice folks.read more

Just had my RAV4 alarm installed on time. Brought back cause doors light turns on Every time when…read moremakes turn. Turns out it wasn't the system but the door it self, they fix it for free. Highly recommends this place Very professional, helpful and friendly

Highly recommend this shop. I've been coming to Doug's shop since 2015. Always great customer…read moreservice and high quality work. Brian has tinted a number of my cars and always does a great job. They use high quality materials and offer good prices. Glad to see they are still around after all these years. They've also done some stereo systems for me as well and loved them all. Thanks guys!

Within one month the subwoofer amp failed. No warranty? I had to purchase a new one?…read more Been coming here for over 15 years. Sadly, I won't be back ever.

I just traded up my car a Berkeley Honda down the street and I was able to negotiate for them to…read moreinstall a better lock on my car after sharing my horror story with my last car. So moving on to this place when I looked them up there was not much to go off of and I don't have much more to provide. All of the pictures on this business is of the owner lady she is even on the business card. I mean there is nothing wrong with being proud of your business but I was not able to find any pictures or information about the work that has been done. The displays are all really old and the technicians are very hesitant about speaking on anything when asked about the options. Well my alarm did get installed and she did up sell me with a kill switch but for other services I will stick with my regular stereo system business that I go to

3 months later and still a perfect door alignment repair! Ford Bronco came in with a poorly…read morealigned driver door that let in wind noise in driving along the freeway. It's fully fixed! It's a local / family business and you'll be served kindly. Small note they may not accept car drop off due to vehicle space. We drove from Walnut Creek and had to go back home and drop it off the following day so keep that in mind if you're coming across the Bay Area. I would come back again.

I had my driver side door replaced a few years back by this shop after getting t-boned. So when I…read morefound a replacement door (and hood, which only requires 4 screws to replace since the hinges stay intact) which matched my car's color, I excitedly called them back to see if they could do a swap for me again. I ended up having to call 3 times until I was able to speak with the owner Vahe (sp? ; I'm not sure if he's related to Raj, the previous owner apparently) who refused to give me an estimate over the phone and said he had to 'plug it into my estimate software.' After some additional quibbling, he finally told me that it would probably cost around $600-700 dollars. This amount of money for a simple door and hood swap is ridiculous! It's something I could do on my own time but I just don't live in a place that allows for mechanic work (apartment complex) or access to all the tools. I recall Raj was way nicer and professional about it rather than trying to sound like a used car salesman and sleaze their way into bringing my car to the shop (I would have to ask a friend to bring the spare parts to be swapped since they don't fit in my car, at which point would be difficult to decline the job). Really, really disappointed and I don't think I can recommend this place again. *Update* Very interesting that the owner chose to respond so quickly upon my updated review. Their claim was factually false, as reasons to bring in my car were never discussed over the phone and he repeatedly just stated that he would be plugging in and quoting me whatever his estimate software produced. In fact, they have a button where you can request an estimate right on their Yelp page which makes it even more unbelievable. Would re-iterate to avoid this place like the plague since the new owners obviously did not carryover the honest work from the previous ones.