I mean I've been with Allstate for at least 3 years if not more and I used the stupid drive-wise…read moreI'm just wondering how long do they have to monitor and spy on you before they just give you a discounted rate it's ridiculous that you have to continue when they have years of proven driving safety and no accidents it's ridiculous and they threatened to raise your rate if you don't that needs to stop I've never had to use the insurance of course so there needs to be a cutoff point on this stupid drivewise spying app

We had a tornado here and I was assigned to Greg Brown he was incredibly difficult and he basically…read moremade my experience a nightmare if you're looking for a good insurance company Allstate isn't it. I advised Greg that I had a physical disability and could not obtain better photos his response "Let's not go down this road". He denied my claim and gave me nothing but a lot of unpleasant comments I wasted my money , time and lost my faith in insurance companies.

Worse Experience in my life Greg Brown was incredibly difficult to work with he denied my claim…read morebecause I wasn't physically able to take photos. I reported it to Bryan Prejna his manager he did not one thing but waste my time. Advised him I live alone and was disabled he said "Let's not go down this road" Do not trust Allstate do not pay them to insure your personal property

They mistreat people with disabilities. BRYAN PREJNA had the opportunity to correct a Wrong and he…read moredid nothing My little sister was born with a horrible autoimmune disease which causes her spine a major deformity and makes it difficult for her to walk. On June 11th she was hit by a Tornado and lost a lot of her personal belingings. 95% of her loss were microdot crystals that were blown away. Her adjustor advised that even is she disabled shes expected to climb in a 7 foot trash dumpster and get photos. She lost over $18k worth of supplies. Allstate Adjustor Greg Brown denied her claim. She was hysterical when she called me she cried for hours she was inconsolable. When i made it to her home she was balled in ball crying on her bed it took my family 5 hours to help her she was devastated. I never felt so helpless in my life. Do not let this company insure you they are monsters my sister suffered and she was treated terribly by Greg Brown she reported it to BRYAN PREJNA he did nothing!!!!

He has your back! Many years with Russ. No intention to switch. Everyone in the office has your…read morebest interests at the forefront.

Terrible customer service. I have been a customer of this office for 3 years and still, the staff…read morehere treats me like I don't matter. They almost never followed up with me as promised. My monthly auto insurance payment, which is automatically withdrawn from my account, nearly doubled beginning the first of this year, (to $250) without any notice or explanation. I called back in April asking my assigned agent, Tom Snow, for answers and for an explanation of why my rates increased so much and to show me exactly what coverage I am paying for. He promised to follow up with an email. That never happened. After nearly 3 months of no follow up from "my agent" while my account was being hit for $250 each month by Russ Angelbeck's office, I had to call multiple times to reach someone who could help. When I finally did get in touch with the owner, Russ, he rudely stated that there is nothing they can do to lower my monthly rates and to find a new insurer if I want to pay less. All of this after three years of carrying both auto and renters policies with these guys. Unbelievable! Steer clear of this office.

An Insurance Store has been non-responsive, unprofessional, unethical, and incompetent. I've been…read morewith them for years, but they have been terrible in recent years. I need to remove An Insurance Store as my "producer." They refuse to sign off on it and will not provide me with the contact person responsible for completing it. Run from this company like your hair is on fire. I seriously question the ethics of this business. P.S. I haven't had to file any claims, this issue is just processing my policy renewals!

I have been dealing with Kevin, Ani and the whole team at this business for some years now. They…read moreare a family business like mine. They understand what it takes and means to give a great product and at a fair price. I really appreciate this. It is becoming more rare to see a business who really steps up. Give them a call and you will be taken care of. Keep up the quality work. Brad Glenbrook HVAC

Kevin was very passionate, knowledgeable, and very meticulous. One more thing I want to say is that…read morehe was very kind! Super!:)

Extremely knowledgeable. Will assist you with your insurance needs. Sit down and take the time. I…read morerecommend %

LOVE BILL! My family has been with Bill for like 20 years. Home and autos…read more Bill is awesome. He responds to every single email I send him and is always on top of everything! It never ever ever takes him more than a day or two MAX to respond to my requests. Even when I bother him with a bunch of stuff he never gets annoyed and answers all of my questions. He always makes sure to help me understand and take care of everything.

From the owner: Our vision for the future is to be the State Farm customer's first choice for auto, home, renters,…read morelife, health and business insurance. Our success is built on a foundation of shared values, quality service, relationships, and integrity. We continue to be a leader in the insurance providers in the Chicagoland area. License #: IL-100300807

If I could give zero starts I would!!! My experience with Magnum has been on the edge until my last…read moreexperience with them. During the month of June I moved from Chicago to Michigan. I called before my next payment to try to cancel my policy. I was told I had to come in person to fill out some paperwork. I explained that I have moved to Michigan which is a 6 hour drive and I no longer own the vehicle. The representative told me the only other option I had was to let the payment pass and after a month it will cancel on its own. To my surprise I was charged for the policy a few weeks afterwards. I called and explained my situation. They explained that if I could show proof that I sold my vehicle they could refund me the last payment. I didn't even have proof of payment as I sold it to a stranger as a 3rd party sell. It's not like I received a receipt of the sale. They said I could have send a letter explains I wanted to cancel my policy with my signature!!!!! How the fuck are they going to tell me that when they are emailing me the paper work for me to sign right now!!!!!.... Why the fuck didn't the last agent tell me he could have emailed me the paperwork!!!!! So now this company has taken a payment out of my account when I was told I wasn't in autopay and no refund is available. This whole business is a shit show and I would recommend everyone going to find another insurance company.

From the owner: Magnum Insurance Agency is the leader in Auto, Home, Health, Life, and Business insurance for over…read more40 years. We offer better service and prices for all your insurance needs. Let our team of experts guide you in selecting the best possible coverage in case of an accident at affordable prices that fit your budget. Compare your insurance coverage and get a quote with Magnum Insurance today! We are the most powerful name in insurance!

Very good staff, they offer good prices for auto insurance. They keep on doing follow up with…read morecustomers. Recommended if you are looking for auto insurance.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've been with Allstate for over 23 years and have worn many hats in the company. My tenure and experience has allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important - your family, home, car, boat and more.

I've had the pleasure of working with Jumana since 2017, when I first became a client of Mitchell…read moreInsurance Agency, and she has been wonderful to work with from day one. Jumana is incredibly personable, responsive, and effective. She's a true problem solver and always makes you feel like she genuinely cares about helping you. Over the years, I've moved out of state, turned my Illinois condo into a rental, and had different insurance needs arise along the way. Through every change, Jumana and the Mitchell team have always been there to help me navigate it. It genuinely makes me happy whenever I hear Jumana's voice because I know I'm in good hands and that she'll help me figure out whatever I need. I'm incredibly grateful for her and for the entire Mitchell Insurance Agency team. As long as I have insurance needs in Illinois, they will continue to have my business. Thank you, Jumana, for taking such great care of me all these years!

I have been insured with Matt and his team for about 2 decades and I wouldn't ever look anywhere…read moreelse. I have been through numerous changes, additions, claims, etc, and they have walked me through every detail, every time. They have helped me with my claims, have helped me understand my options, and now I work with him in insuring my business as well. On top of that, Matt is personally just a great person who meets his clients where they are understands their needs, challenges, and offers gentle but clear guidance, given his extensive knowledge from years in the business. His team is top notch too. Every time I speak with Matt or someone from his team, it reminds me of why I chose them in the first place. I strongly recommend giving them a try if you have any insurance and/or certain investment needs.