Jesse is a great plumber and he always showed up when he said he would. And his prices were very…read morereasonable. Unfortunately he has retired and closed the business.

Jesse is top on my list of plumbers. If he is away on vacation, I will wait tillhe returns because…read morehe is the only plumber in Fredericksburg, TX that I trust.

2nd time we have used this company. They always arrive when they say they're going to! Are very…read moreprofessional very knowledgeable and we are very satisfied with their work. Highly recommend Gillis.!

I wish I would have explored some more options before putting my faith in gillis plumbing. But,…read morelesson learned. The major job that they "completed" after the bad freeze leaves A LOT to be desired. They got the job done, all right, over-priced, took longer than quoted, and terrible customer service after. Once they have your money, they no longer care, at least in our case. Choose carefully.

We've had Charles out for the third time now and each time he's done an excellent job! He is…read moretimely, is fastidious and clean. All great things for a plumber. I would recommend Holloway and have you ask for Charles. You won't be disappointed.

Would give six stars if I could, had other estimates that were not as good and not explained good…read moreat all, going to spend five grand and got what i needed for approximately $850! Easy to talk to. Tobias was the estimater name. Very pleased

I asked for a review of my new homes hvac. . Ronaldo helped me…read more he is certified Ed in both and reviewed both! he found filters had not been changed and have paint chips the size of half dollars in them. the contracted hvac company had been to my home 3 times since I moved in 3/6/24 and didn't check them.! Since he's licensed in plumbing he looked at that too and found multiple issues that the contracted plumber missed. The contracted plumber had been to my home 4 times since I moved in! Ronaldo breathes class and service!

Professional, friendly and knowledgeable. Rolando was able to diagnose and fix the issue. I…read moreappreciate the communication level from the first call. I would not hesitate to recommend Global Cooling to everyone.

1 Star for getting there within an hour and 15 minutes after I called. My 94-year-old Mother had a…read morethermostat going bad, so I called them and they came out quickly and replaced it with a new Honeywell Pro t6. However, they charged me $668 for it. Really? For an $80 thermostat? I will not be using them again.

They are a company that covers most of the multiple facilities and services that you may need in…read moreyour home or establishment, very good care and services. 100% recommended.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

I was looking for a soft water system and spoke to many companies to get estimates and hear their…read moresales pitch. I looked at reviews on yelp and online. Lone Star by far had the best ratings and had a good price. I did choose this company and everything went well. Lone Star didn't try to sell me anything extra. As a matter of fact I asked about an R O system and I was told to wait for the soft water system to go through a few regeneration cycles before spending extra money for an R O system. I really appreciated that. If you're looking for a soft/R O water system I recommend giving Lone Star a call before you decide on a company.

There is no one better then these guys. I bought a run down fixer upper a few years back and soon…read moreafter moving in I managed to rip the shower head off the wall. Jacob came and fixed it that day and I have trusted him with every plumbing related thing I've needed done for 4 years now. I'm the kind of person that wants something done the correct way the first time, not just slapped together the in the cheapest/incorrect way. I hate having to have something redone in 5 months, and it ends up being more expensive in the long term. The value, level of professionalism, honesty, cleanliness, attention to detail, and quality of work makes me feel at ease spending the money and knowing it's gonna be done the correct way. He replaced a badly leaking shower cartridge that was in the wall, he has repaired all my toliets, replaced faucets, replaced my 38 year old water heater with a new Rheem, installed a garbage disposal in both my old house and replaced one in my new home, unclogged my sink that had 40 years of grease dumped down the drain and the sinks at my new house that I accidently clogged. When the big Texas freeze happened, I had to quickly leave my house because I have reptiles and I needed electricity and when I returned home every single pipe in my house had burst. EVERY. SINGLE. ONE. I seriously was able to go back home 3 days later to a completely repiped house because of his incredible hard work. I can't say enough about these guys and I am a *very* particular person. I seriously couldn't be happier with the work and recommend them 100%.

I'm extremely disappointed with this company's customer service after my installation. Prior to…read moreinstallation and before they received payment; the service was outstanding. They communicated with me daily and installed my new water softener without issue. However, the new unit was installed several inches forward from where the old one was placed, and it now blocks my ability to work on my workbench. I contacted the company, explained the situation, and asked if they could simply come back to correct their mistake. I even sent a photo showing exactly why it needed to be moved. I had always dealt with "Joshua", who is the manager and he was easy to talk to and seemed to get things done. I received the follow up call from "Joe", who Instead of taking responsibility, told me it would take three weeks for someone to come out and I would be charged $199 an hour for them to fix their own error. Rather than acknowledging an obvious oversight, they chose to shift blame and offer excuses. I requested a supervisor call me, and I have yet to receive any follow-up. Good companies stand behind their work; this one clearly does not. Their lack of professionalism, poor communication, and refusal to make things right is a stark contrast to the customer service I received before payment. I will not be using their services again, and I strongly recommend others look elsewhere for a company that values its customers and takes pride in doing the job correctly.

Fantastic service. They did quality work, efficiently, and checked in to made sure everything was…read moredone right. Highly recommend!