I recently stayed at the B & B and found it to be a pleasant experience from start to finish…read more Booking was easy and the rate was reasonable. Cheryl gave me a useful orientation to the room and amenities. The room was spacious, clean, and comfortable and was nicely stocked with beverages and snacks. The B & B is located within an easy walk to the campus of the Williston Northampton School (where I attended an event) and various shops and restaurants. I'll stay here again.

A beautiful and convenient place to stay in downtown Easthampton. From the lovely flowers outside…read moreto the thoughtfully stocked breakfast area, it was a perfect place for our small family to stay during our last visit to western mass. We're looking forward to staying here again.

Loved this Inn. We stayed here in August 2025 while visiting family and attending a reunion. The…read morehouse and rooms are lovely and comfortable. The location was perfectly convenient. Keirsten welcomed us and provided such a wonderful, elegant breakfast (even catered to my gluten allergy). She was so friendly and kind. We highly recommend the Daniel Stebbins House. It couldn't be more perfect.

Five college friends came together for a reunion after 43 years together and stayed at this…read morewonderful home, The Daniel Stebbins Bed and Breakfast. It felt like we were in a fairy tale with all of the trimmings. The setting is magnificent and the proprietors are kind and friendly and very hospitable. My room was perfect and so comfortable. The breakfasts were perfect and loved all of the choices of teas and coffee available 24 hours. Thank you very much to Ruth and Richard. I am planning to return with my husband as soon as we can.

My wife and I stayed a week while vacationing in the Pioneer Valley. Susan was the most gracious…read moreand accommodating host. Her three course breakfasts were delicious and a highlight of the trip. We didn't eat lunch all week! She served in her charming back yard to allay COVID concerns. Each room was charming and had an additional "sitting room" besides. When guests who arrived before us left, she kindly moved us into their larger room; at her suggestion! She kept us informed about weather predictions and made helpful suggestions about dining and local sites. The location made for an easy drive throughout the Connecticut River Valley and Mohawk Valley. We couldn't have asked for a more pleasant experience!

I have gone to Susan for a couple of facials and I absolutely adore the charming and peaceful…read moreatmosphere, the products and the relaxing, caring treatment. Susan is able to answer questions and provides a wonderful experience. My skin still looks glowy and hydrated five days later. Will absolutely be back and definitely recommend.

I stayed at this hotel for the first last night. The hotel is mildly convenient, not far off I-91,…read moreis laid back in vibe as you arrive in the parking lot, but kinda uppity when you walk in the hotel lobby and check-in, they did greet me upon entering, had me fill out my personal information on special information screen which irritated me because I especially took the time to fill out the SAME information in an email from the hotel the day before arriving so that I wouldn't have to do it again, the hotel one elevator was in need of significant renovation and cleaning and was very slow up to my top/5th floor of the hotel, the hotel hallway on the 5th floor was very nicely decorated, my room was very nice, big, had two comfy chairs to sit on, and a couch!, very comfy bed with 4 comfy pillows, nice bathroom, but the room had not been thoroughly cleaned, A/C worked well, the room had plenty of working lights, irritated that the hotel did not attend to my need to print out my boarding passes for today (they were too busy), nice pool and hottub, and okay little fitness room that I did use, average breakfast, but no bread provided to go with the scrambled eggs, and the seating area outside was a nice extra touch, and I was glad to get my room at this hotel for just $104 on a super Booking.com special as an elite member.

There are lots of good things to say about the hotel. The staff is friendly and helpful. The rooms…read moreare in great shape. Didn't feel totally secure standing in the tub but I am almost 80 Breakfast was typical and well watched over. My only complaint was that the only elevator was out of service and still is.

Stayed here for a few nights while I had a conference in Northampton. The house is huge, and…read morebeautiful, and we pretty much had the whole place to ourselves, along with anther couple who was there with us. It was never clear to us exactly how many rooms they have - or who exactly are the owners. It was listed as a queer B&B, owned by two gay men, but we only ever saw a woman working there, although there was at least one other man in and out, who seemed to be her signficant other. Meanwhile, there were surreptitiously placed copies of The Watchtower, which is a Jehovah's Witness magazine. Nevertheless, they were very nice, and breakfast was very good, and the rooms were lovely. It was a little far out the way - there's really nothing in Easthampton, and it's too far to walk into Northampton.

I love this place. We had a family emergency and we needed a room as soon as possible. They were…read moremore then happy to squeeze us in and were very empathetic about the situation. The decor is wonderful, and they were really so incredibly kind. All the food was made fresh and we actually brought my younger sister (A student at the nearby college) with us to breakfast with no extra charge. Final comments: This place is fantastic, and we plan to stay there again when we visit my sister.

24 Hours before my arrival on Thanksgiving Eve, Grandmary's cancelled my reservation. Apparently…read morethe owners had to leave town and they have no staff or manager to take care of things or their guests. Now last minute I have to try to find another place to stay. I will never ever make plans to stay here again.

Booked this hotel last minute for my daughters birthday solely due to 'Water Park Now Open" on a…read morebooking site and it's proximity to 6 Flags New England. Should have checked Yelp first. Show up after working all day and a 2 hour drive, Otherwise I would have turned around and done something another weekend. The rundown outside sums up what you'll see on the inside. Unkempt grounds, dirty windows, weird parking areas....You're not allowed to park out front. Come in at 3pm. Woman sees me then walks away... stood there a good 10 minutes under a flickering light that would cause a seizure before another woman checked me in.... Only to learn that the indoor water park is NOT open. I drive around the building to my parking area.... garbage everywhere, windows are filthy, you can see that many of the drapes are stained and worn from the outside. Inside it doesn't get much better. You walk through the door and there's a musty odour. My door didn't fully close... Kind of makes you wonder how many times it was kicked in? Windows are dirty, drapes are torn and stained, cracks in the walls, wallpaper peeling off, air conditioner was on but none of the buttons worked - - I literally had to unplug it. Crumbs inside the drawers.... I made it a point to pull apart the bed (convinced there is probably bed bugs) Luckily I did not find any, but doesn't mean there's not fleas because I definitely feel itchy. Bathroom appeared clean - - Glad we are up-to-date on our tetanus inoculations in the event we cut ourselves on the rusty metal broken toilet paper holder. This $**** hole cost $411 for 2 nights.

This place is so outdated and just plain scary. The front desk lady who checked us in was nice and…read moreefficient. After a long drive to get to the hotel, she got us checked in quickly with no problems. However the grounds are unkept. Although, I will say the room was quite spacious and was not tight quarter's whatsoever. The location of the place is perfect because it was convenient to A LOT of shopping and places to eat that were affordable.

The food was hot and delicious scrambled eggs so light and airy and bagels…read more The room was very comfortable but no hand soap or hand lotion otherwise it was very good and a great price. The free breakfast was 6-10 am and so many options to choose from. Can't wait to come back!

If you want to feel like an "immigrant" in your own Country and mis-led STAY AT THIS HOTEL! You…read morepay top dollar (don't get your room cleaned on a stay over) when their customer service say they do. My "Pet Peeve" they speak IN THEIR NATIVE TONGUE" when you complain so you can't understand a word they say . Not okay will not go back

**BED BUGS, FILTHY ROOMS, BROKEN PROMISES, DOUBLE BILLING, AND A GENERAL MANAGER WHO REFUSES TO…read moreRESPOND** Avoid the Fairfield Inn & Suites in Holyoke, Massachusetts, like the plague. We stayed here while our daughter attended a dance intensive, and in more than **550 nights at Marriott properties across the country**, this was hands down the most disgusting, mismanaged, and unacceptable hotel experience we have ever had. We found a **bed bug in our room**. We have photographs and video documenting it. We immediately notified the front desk and were told that housekeeping would enter the room while we were gone, clean it, inspect the situation, and determine whether the room needed to be sprayed or treated. We specifically told the staff that we would be away all day. When we returned that evening, the room had not been cleaned. It had not been inspected. It had not been treated. Nothing had been done. We later contacted Marriott Customer Care. As a Platinum Elite member, I explained the entire situation. The representative was appalled, documented everything, and told us that the hotel should never have attempted to place us back into a room where a bed bug had been reported. We were told the room should have been immediately blocked from use and professionally treated. Instead, this hotel apparently thought it was acceptable to leave the room untouched and send a family back into it. The hotel eventually offered us another room. When we entered that room, it was filthy. There was visible hair throughout the bedding, making it obvious that the room had either not been properly cleaned or had not been inspected before being assigned to us. So after discovering a bed bug, we were moved into another room that was also unsanitary. The staff repeatedly apologized to my wife and told her that: * Our Fairfield stay would be refunded. * The hotel would arrange and pay for another Marriott property down the road. * The hotel would cover reasonable cleaning costs for our clothing and luggage because of the bed bug exposure. * The general manager would personally contact me to resolve the situation. We were told the general manager would call Saturday night. He did not. I called again Sunday. The front desk confirmed that they had my correct phone number and assured me that the general manager would absolutely call. He did not. It is now Wednesday, and the general manager still has not contacted us. Even worse, the hotel's phone lines have reportedly been down for days, to the point that Marriott Customer Care has been unable to reach the property themselves. Despite every promise made by the staff, we have now been charged for the entire Fairfield stay **and** the replacement hotel. No refund. No reimbursement. No payment for cleaning our belongings. No explanation. No accountability. No phone call from the general manager. Nothing. This was not a minor inconvenience or a simple housekeeping mistake. This was a complete breakdown in sanitation, guest safety, communication, billing, and management. A bed bug was found and documented. The room was not handled appropriately. The replacement room was filthy. We were promised that the charges would be covered. We were then charged for both hotels. The general manager has repeatedly ignored the situation. The fact that a family can report a bed bug, be given a dirty replacement room, be promised a refund and alternative lodging, be charged for everything anyway, and then be completely ignored by management is beyond unacceptable. The general manager's refusal to contact us after multiple promises speaks volumes about how this property is operated. We expect an immediate refund for the Fairfield stay, reimbursement for the replacement hotel, reimbursement for the necessary cleaning of our clothing and luggage, and direct contact from the general manager. Until this is fully resolved, I strongly recommend that travelers avoid this hotel like the plague. There are far too many hotels in the area to risk your family, your belongings, and your money at a property that handled a serious bed bug complaint this irresponsibly.

We found a very affordable room here for the first weekend of The Big E. The area itself has quite…read morea few amenities from Dunkin to Starbucks, Target, fast food, convenience, etc. The lobby is pretty basic and comparable to other Fairfields I've stayed at. The room itself left a lot to be desired. First, it smelled like sweaty gym socks and of course the hotel was full so no option to switch rooms nor did they make any effort to alleviate the atrocious smell. Secondly, the wall paper was peeling off both in the room and in the bathroom. Third, the bathroom was not clean. The tub was disgusting. There was hair left around the room and we were a little nervous to sleep in the beds. Breakfast was included and standard continental offerings - make your own waffles, some form of scrambled egg, breakfast meats and usually a steamed packaged item, cereals, yogurts, granola and oatmeal with assorted juices and coffee that was so bad I spit it out. I am a frequent Marriott guest and this definitely left a lot to be desired.