I am very satisfied with the results on my car! Jay and his team are very professional and they do high quality work. I highly recommend them! read more

I just happened to meet Jay at a store and he brought me to his shop. Everything i needed for my Mountaineer Jay had. Phenomenal work

Never got the free estimate they say they will give you. Won't answer numerous emails or phone calls weeks after requested one. Owner contacted us and sounded enthused about giving estimate and doing the work on our vehicle but after initial question/answer never heard from them again. read more

Another job where jay and his staff has gone above and beyond!!! It dont matter if it's a simple fix or a complete restoration he always lays out the red carpet for me!!his knowledge and attention to detail is second to none!!..I always send my family and friends to him because I know the job will not only be done right but the experience will always be everlasting..thank you to everyone at Jay's for all the hard work and devotion and delication!!! read more

Literally the worst company I have ever worked with, body shop or other. I brought my truck to Jason the first week of April 2019 to have my hood re-cleared and the front and rear bumper repainted and rust removed. I was told it would take 3 days, it took 8 days. When I picked up the truck, the issues I brought the truck in for were fixed. However, the rear backup sensors were no longer working at all and had a warning on the dash for them. Also, the windshield washer sprayer on the passenger side wasn't working and my passenger mirror was totally broken. My truck is an F250 Superduty and the mirrors are totally powered, including extending, folding in/out, memory and heated. They cost roughly $1300 new. When I brought these to their attention they started to quote me prices for these items. I explained that these items were working prior to me bringing it to them, they said that their was no way they broke while at their shop. I kept insisting that they needed to fix these items. After many, many call to them, Jason told me that he watched his security cameras and said that some individual walked by my truck in the middle of the night and smashed my mirror. He said they he would replace the mirror as well as fix the windshield washer sprayer and the back up sensors. I scheduled a time to drop it off with him and brought it back to them on May 15th. Again, I was told they would only need it a few days. After calling them several times, I was told I could pick up on May 23rd. When I arrived, the mirror was not fixed, the backup sensors were working and the windshield sprayer was working on the passenger side. Jason said that he attempted to "fix" the mirror, not replace it. he said he wasn't able to figure it out so he would order me a new mirror. After I didn't hear anything from Jason for 2 months (and I was busy) I called to inquire about the status of getting the mirror replaced. He office gal, stated that he had forgotten to order but he would have it next week and I could drop it off on July 15th for the day and he would replace it. I picked it up later that day and Jason had put an new mirror on it and it looked good. He showed me that it folded in/out and extended without issues. I left and I drove home. A few days later I hooked my camper and attempted to adjust the mirror and the power function only worked in 2 directions, up and down, but not side to side. I did a little research online and found out that the mirror he replaced was an after market mirror, not OEM. Not a big deal to me, but still it should work. I stopped and talked with Jason a few days later and explained the issue I was having and he said "I'm just gonna order you a new one from Tousley (Ford Dealer)". He also stated that he wanted to make it "right" with me and he would deal a few minor body things to my truck at no cost. I said it wasn't necessary but very much appreciated. I told her I could drop off my truck on September 3rd and he could have it until the 6th but it needed to be completed on the 6th or I would take it somewhere else and bill them for the cost. She said no problem, it would be done by then. So, I dropped off the truck off on September 3rd and when I handed the keys to Jason I said that it needed to be completed by the 6th because we were leaving for a trip on the 7th and I needed my truck. On September 6th I received a call from the gal in the office and she asked when I wanted to pick it up and I said I would like to come around 4 pm, she stated that would be perfect. When I arrived at about 4:30 and walked into the office she said Jason was just wrapping up asked if I could wait about 15 minutes, which I said I would. My ride left and went home. After waiting about an hour she came up to me and stated that Jason still needed about an hour to finish and asked if I would like to take home the rental car and she would drive my truck up to my house in an hour. I was VERY reluctant but finally agreed to it. I received a call from her at 6:30 stating that she was running to Tousley to grab some parts for the mirror and would be back within in hour and then she would run the truck up. After contacting the Sheriff's dept, my truck was dropped off at 1:30 am, with the original, broken mirror back on it. Lies after lies after lies. GO ANYWHERE ELSE! read more