I recently had a split air system installed by American Home and Heating. From start to finish it…read morewas a very positive experience. Bobby was very professional and knowledgeable during the entire process. His prices were very fair. His installers were personable, neat, conscientious, and timely. I highly recommend that you hire American for your heating and air conditioning needs Ray C Cranston RI

I don't ever write reviews but American Home Heating certainly deserved to be mentioned. I had them…read morecome out to install central air in my home. All 4 of the men were friendly, knowledgeable, and neat! So if you are looking for a great reliable company I highly recommend them.

A Signed Quote and Deposit Should Mean Something…read more I rarely leave one-star reviews, but my experience with Premier Energy Solutions warrants one. I requested a quote for a mini-split system for my home in Dennis, MA. After receiving the quote, I reviewed it verbally with the salesperson to confirm its accuracy and signed it within a week. I was then called and asked to provide a deposit by phone, which I did immediately. Approximately two hours after providing the deposit, I received a text notifying me that a "revised" quote was ready. The new price was more than 10% higher than the quote I had just signed. I then checked my email and found a message from the salesperson explaining that there had been a software glitch and that the original quote had been generated in error. Attached was yet another quote--this one more than 20% higher than the price I had signed and provided a deposit against. I contacted the General Manager the following day. To his credit, he acknowledged that the errors were theirs and told me they would honor the original price. He explained that an internal specialist would review the project, properly document everything, and send me a corrected quote reflecting the original agreed-upon price within two days. That did not happen. On the third day, the salesperson called and told me the errors were larger than they had anticipated and that they would need to increase the price after all. I contacted the GM again, and he retracted his commitment to honor the original price. I raised the issue that we had a signed agreement, they had accepted my deposit, and questioned whether we had a binding contract. His response was essentially, "Why would you want us working on your home if you had to take legal action to get the deal?" I am paraphrasing because I do not recall his exact words, but that accurately reflects the substance of the response. At that point, I requested my deposit back, and Premier Energy Solutions did refund it. Mistakes happen. A salesperson can make an estimating error, software can create problems, and companies sometimes discover unexpected costs. My one-star review is not because an error occurred. It is because of how the company handled the error after I had signed the quote and paid the requested deposit. What was particularly disappointing was that the GM initially took responsibility, explicitly committed to honoring the original price, and then reversed that commitment after another internal review. From a customer's perspective, I went from an accepted quote, to a 10%+ increase, to a 20%+ increase, to a management commitment to honor the original price, and finally back to being told the price would have to increase. I subsequently came across several older five-star reviews that specifically mentioned the company's founder, Paul Foley, and the level of service he provided. Based on the customer service described in those reviews, I suspect he would be disappointed by how this situation was handled today. Premier Energy Solutions did return my deposit, and I want to be fair in acknowledging that. But when I select a contractor for a significant investment in my home, I need confidence that a signed quote, an accepted deposit, and a commitment made directly by senior management can be relied upon. Unfortunately, my experience with Premier Energy Solutions did not provide that confidence.

I was contracting my own kitchen/bath remodel and was worried about hiring the right electrical…read morecontractor..Paul and his team were amazing from the very beginning to the end of the project. Paul was always available with any questions I had, and flexible with my scheduling. I would highly recommend Foley electric.

I needed a completely new central heat and AC system, and called 5 different companies to get…read moreestimates. Kenny, the owner of KD, gave me the lowest estimate, and that was also the final cost. He provided some options and good ideas which made sure I would be happy with the final install. His installation team was very professional, and each day they left their work area picked up and no mess for me. Highest recommendation for KD. They even filled out the warranty and MASS Save rebate paperwork for me for my high efficiency system. FIVE STARS!

KD heating & Air Conditioning recently put 3 brand new high efficiency boilers in my 3 family…read morebuilding and they did an excellent job! Kenny and his cousin Kris were great to deal with and really do stand by their 100% customer satisfaction. Highly recommended!

He came out on a same day call, checked my system out and told me that it did not need a full…read moreservice. He quickly diagnosed a blown fuse which also ruined my thermostat. He fixed the fuse and put in a new thermostat. The price for his visit was absolutely a great value, I expected it to be 3-4x more than that. I highly recommend him for your HVAC needs

I had three mini split systems installed by the ductless master LLC from Fall River about six…read moremonths ago. I started experiencing leaks coming from one of the units. The ductless master showed in two occasions and after two no call no shows, I decided to not work with them and search for different contractor. I was glad to found JT Comforts. They were very knowledgeable, they came out right away, and were able to detect multiple issues with the previous contractors installation that was causing the leaks . Josh recommended a stronger pumps and with a fair price they had to redo the other contractors installation , and did it the right way. Overall Josh and his team did an excellent job of diagnosing and repairing the problem. I haven't had any leaks since was done. He and his team were professional, efficient, and kind. I'll keep them on speed dial for future use, Thank you!

Our boiler went out on the coldest night of the year. We called everyone in Providence, but only…read moreHandy Oil answered the call. Their technician was on the phone was us at 3:00am finding the part we needed. I will only trust Handy Oil with my heating and cooling needs going forward.

We had to replace our oil tank ASAP after waking up with no heat due to a leaky tank. I was calling…read morecompany's at 5am left and right and was getting no response or rude responses from company's who were listed as being 24/7 and able to handle emergencies. Sara from Handy oil was so responsive and kind she assured me they will get this handled. She came out that same day with Lance and gave me a quote started working on it in a timely manner. They charged the best price and we're very professional.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

Called 10 days ago about AC not working. Never called back after repeated requests. Had an air…read morehandler replaced by them close to 3 years ago. Charging $275 just to see what's going on is quite high, especially since it's just a service call charge. After I called again after not getting a response, he did call back. Lots of excuses. Nope, company not for me. Would not recommend.

We selected R B Queern to install a new mini-split system in our house. I interviewed 5 different…read morecompanies in total. RB Queern's proposal was clear and they spent time explaining why they chose the equipment outlined in their proposal. It was the most comprehensive of the 5 that I received. They had the best value in terms of total cost. They actually had the lowest bid. They reccomended an electrician for that portion of the work and they were prompt to respond and gave me a very solid bid compared to others. The installation took 3 days and I have to say that their technicians did nothing but a first class job. They were prompt, answered questions, took care of our house and cleaned up every day. They were a pleasure to have in your house. I would definitely recommend R B Queern for any time of HVAC work

I called R.B.Queern to come out to my house to tune-up my central AC system. My experience with…read morethem was both positive and negative. The PROS: The technicians were professional and friendly. During the 2 hours they worked, they were efficient and did not waste time. Because they charge by the hour ($165 per hour), this is important. The techs found an error in how the AC unit was installed, and they were able to fix it that day. Their fix prevented a big problem of water leaking into my ceiling. Also, when I reviewed the work order, I do not think I was over-charged for the parts they needed to fix my unit; the prices I was charged for the PVC parts seemed reasonable. The CONS: I was never told when I booked the appointment (as a new client) that they charge the travel time from when the tech leaves the previous job and drives to my house. As a result, I was charged $82.50 (30 min) for the tech to drive to my house from the previous job. This is an excessive charge. I understand that gasoline costs money, but to charge $165 per hour for travel time is too much. If they charged something like $30 per hour for travel time, that would be reasonable, and I would be leaving a 5 star review.

Installed a new furnace to replace 33 year old unit. Done…read morefor price agreed. On time with a quality installation. They've been servicing my furnace for the past 20 years and always there when needed.

beautiful work, friendly guys! They show up on time, listen to my requests, and the bill was as…read moreexpected. Highly recommend!