Rich is a highly knowledgeable industry professional and he set up my guitar flawlessly. It plays like a dream!

I will start off by saying I have extensive experience with vintage amps, run an amp rental business, and in doing so have been to just about every amp tech in the area, and had 25+ amps serviced. So. I dropped off a vintage (70s) Champ amp and a MusicMan 212 Seventy Five to be serviced here in 2022. I heard nothing for over a month, and upon me finally contacting Rich to see where he's at with the work, I basically get told "oh yeah, the amps are done, have been for a week or two". Keep in mind I had not authorized or signed off on any work prior to this, other than a standard inspection/bench fee. I go to pick up the amps, and first off am greeted by a locked door and nobody inside, despite the store not closing for another 30-45 mins. I finally get a hold of Rich, and he comes over to open the doors.. And Immediately tells me the MusicMan was "unfixable". Said he couldn't find the transistors for it. Whatever, no big deal, I guess. Then, onto the champ. Says it was a breeze to work on, and sounds great. That's when I was met with the whopping $420 repair bill. If you know anything about these amps, you know how easy and simple they are. Not only is $420 OUTRAGEOUS for an amp this small/simple, it took him a MONTH! I also didn't get ANY of my original parts back after servicing, and only realized this weeks later. Rich pulled and kept the original, working RCA tubes from my amp. I was never told any tubes were replaced, and never authorized any replacement of the tubes, as they were all in working order. And I only noticed a few weeks later, well after I got the amp back. Even if the tubes were bad, I should have got them back. They weren't his to take. And how did I notice the tubes had been swapped? The new JJ tubes he installed buzzed/rattled like absolute crazy. And for what it's worth, I got the MusicMan serviced by a competent tech like a week later, and was only charged $250 for a full service/tube replacement/new transistors/new reverb tank. This guy isn't a bad tech, and my review may come off rather scathing - but, I feel it's warranted. He's overpriced as hell, and frankly didn't make it an enjoyable or easy experience getting my amps worked on by him. There are quite frankly many better options in the area (Kevin Nelson, Frank DeSalvo, Fredric Taccone, etc). The positive reviews on this guy seem to be from people who have no experience with other techs, and don't know what a reasonable price for amp work is. read more

Great service at Jazmin Electric! Rich was very honest and accommodating! He fixed my '68 Fender Twin Reverb with a quick turnaround time at a great price. The end result was like a completely different amp! No more hiss, extremely clean signal. Very knowledgeable and professional, the service speaks for itself! My amp has never sounded better! Thank you! read more

Had such a great experience with Rich! My SG needed a nut repair, setup, and bridge installation and he did everything exceptionally within a couple days and at a great price. I'll definitely be going to back to Rich any time my guitars need some work! read more

Jazmin Electric - Guitar Stores Near Me - Costa Mesa, California

I now only bring my gear to Jazmin, where Rich's expertise and welcoming personality truly shine. Rich is an exceptional technician and luthier, approaching each guitar and amp with the precision and thoughtfulness of an engineer. His skill in guitar setups, repairs, improvements, and modifications has transformed my instruments, enhancing their playability and sound. He meticulously works on solving amp issues and brought my Fender Twin Reverb back from the dead. I have some more for him to tweak. What makes Rich stand out even more is his background as a former touring guitar player for Powerman 5000 and other headline acts. His humble stories from the good, not-so-old days add a personal touch to each visit, making it more than just a service--it's a genuinely enjoyable experience. For top-notch technical skill combined with great conversations, Jazmin is my go-to place. Moreover, Jazmin is located inside a really cool guitar gear boutique named Cottonwood Music Emporium. There's always something new to check out and chat about. The owner is a great guy. read more

I waited too long to write this review. Took both my guitars to Jazmin Electric and they play brilliantly. I can't put any of my guitars down. Took my Gibson to get a set up, on point, plays like a dream. My Epiphone he did a re-fret, toggle switch and put a rock n roll pickup in that guitar, basically open heart surgery on that guitar and it just rocks! This is the guy you wanna take your guitars to. Rich is the man and knows his stuff and is passionate about guitars and amps. I recommend! read more

Rich is the man! Brought my JCM 800 back to life! Great communication and service! Now I'm ready to rock thanks to Rich read more

Jazmin Electric - Guitar Stores Near Me - Costa Mesa, California

Rich is responsive and easy to work with. He's a nice guy and a real professional. I had a Dr. Z Maz 18 that needed some work. He fixed it up and now it sounds great. I'll be coming back whenever I need work on any of my tube amps! read more

Jazmin Electric - My Dr. Z on Rich's workbench. - Guitar Stores Near Me - Costa Mesa, California

All the other reviews are accurate. I brought in a hard-to-diagnose (at least for me) tube amp problem. Rich estimated just a few business days even though it wasn't a tube issue. He finished on time and at a very fair price. It now sounds better than ever. He also was honest about a guitar I brought in for a set up. He said it was fine after checking everything; charged me nothing. He could've charged me and I would never have known. Great guy. I'll definitely go back the next time I need something. read more

Amazing service & communication. I was very pleased with the quality of the work. My main amp sounds great now. I'm looking forward to bringing in another amp soon. read more

Excellent customer service and knows his shit about any guitar, my 2007 Charvel SoCal needed to have a refret job done ended up doing more than promised for the price quoted, found out it needed wiring job, new toggle switch and a perfect setup!! he took care of it all, now this thing is back to life and rocking. Thank you for all your help. Will recommend this company to anyone with a Charvel that needs attention. read more

Jazmin Electric - Charvel SoCal USA - Guitar Stores Near Me - Costa Mesa, California

I brought Rich a brand new MIA Fender P Bass that played nice right out of the box. He put my favorite strings on and did a setup. Time frame was fast, cost was fair, but most of all my guitar now plays perfectly! Thanks Rich. read more

I had a great experience with Jazmin Electric! Richard is quite the professional in all levels.. honest and knowledgeable to the core.. fair assessments of repairs and costs for them. I had a really rare boutique thing that really nobody in the world could fix without insane amounts of time and money and he let me know the real situation on it, downloaded schematics and gave it an honest go. I truly feel like if there's anyone in the world who could have taken on the crazy task it would have been this shop. I'll be back for more standard needs like tube amp needs and such. You can trust Richard and Jazmin. He's a pro at his crafts. Thumbs up! read more

Rich has been working on multiple amps, guitars and pedals for us. Updating pickups, customizing hardware and doing all kinds of repairs as well. His work is top notch! I highly recommend using him for everything from basic guitar setups to intricate electronic repairs. He's great! read more

Jazmin Electric - Custom GJ2 Tele. New pickups and all new black hardware - Guitar Stores Near Me - Costa Mesa, California

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I had Richard Set up my guitars. I had a Telecaster and a PRS The Paul. He did and amazing job, Set-up, fret level and installed a great hand wound pick-up by David File and it's amazing sounding. My axes play better and sound better. Great work! Would recommend to anyone! read more

Jazmin Electric - Guitar Stores Near Me - Costa Mesa, California

Rich's craftsmanship is impeccable. He brought my old Telecaster back to life and it sounds better now then when it was new. Super responsive and quick turnaround. This is your one-stop-shop for all your guitar, amp and bass needs. read more

My 2010 blues Jr is better than new. Gets played every day, Richi is great tech fast and best of all, a nice guy. read more

I've had Jazmin Electric work on multiple vintage and modern amps over the years and have always had great work and professional service. I would recommend his service to any of my friends. Thanks for keeping my gear dialed in! read more

Brought Marshall Plexi here for the high treble channel acting up. Rich found the problem and fixed it...really quickly I might add. The amp sounds amazing and couldn't be better. I've since brought another Marshall amp there for a tube and tune up and also was fixed quickly. I have a crusty blues jr that's probably headed there next. read more

If I could give Rich 10 stars for customer service I would. SUPER knowledgeable, VERY thorough, and keeps you in the loop of what's going on with the equipment he's looking at. We will DEFINITELY use Rich for all our amp/guitar needs. read more

Richard is the wizard! Great guy and very knowledgeable. Keep him busy! He did a wonderful job on my amps and guitars. Nothing he can't handle. read more

Amazing prompt and great quality service. Had problems with 2 of my amps and Rich took care of them so promptly ,professionally and with fast service. Thank you so much really appreciate you. Rich you are the man. read more

Rich was such a help today. He is super knowledgeable and quick to help with a problem I was having with my Fender Princeton Reverb. I'll definitely be bringing my gear to him from now on! read more

Great communication and timely service. Tuned up my Two Rock amp with care and precision.