My AC was blowing but never blew cold air. I went to the Dealership and another repair place and…read morewas quoted ridiculous prices for parts that were not needed. When I took my SUV to ABS they ran test and resolved the issue at cheaper price and within hours. The other places required leaving the vehicle overnight. I appreciate the quality service and the reasonable price. I definitely will refer friends and family to ABS for repairs.

David is a complete angel! Very kind and professional and got us picked up in less than 10 minutes…read more I truly appreciated the amount of care that he took with us and our vehicle. Thanks David!!!

I am so disappointed in the service I was given. I have been a customer for years and my trust has…read morebeen broken. I went in with a dead battery due to a failed alternator and they replaced my battery only. The next time I drove it I was on the side of the road again with a dead battery. I got my car tested with several other professionals who all said the alternator should have been replaced from the start. A very stressful experience that could've been avoided. I tried calling to talk through what happened and first my call wasn't returned. I called again and was not heard but instead refused to apologize, burning the relationship that was built. This is not how trusted business works or how customers should be treated.

I took my car to Williams on highway 54 because I thought I was low on freon. They check the car…read moreout took out the freon and told me I needed a new compressor for $1,200. I decided not to spend that money right now so I took the car and a week later I took it back to them to put the freon back in which they charge me $50 to do. I then took it to another repair shop, they checked it out and said it needed a relay which they put in for $90 and now the AC works great. Be aware.

They're good with Europeans. He fixed my BMW 323(E46) and my VW Jetta(MK4 GLI). Good price, quick…read moreturnaround time. He gets the car done early, which is always good.

Charged me $60 to read my engine light and let me know this after they did it. 100% do not go here…read morethere are plenty of better repair shops around

Awesome service. Honest, and fair prices. Been a client for over 5 years. If they can't repair it…read morethey'll recommend someone who can. Buck and Greg are just great people to trust your vehicle with. I'm sure there's others there that I don't know by name, but Buck and Greg are the ones I always interact with. You need to make an appointment because They are always booked up, but it's worth the wait. And if it's an emergency they find a way to get you in. Shout out to Scots , always a job well done.

The brakes went out on my wheelchair van. The Dodge dealer didn't have an appt until 11/01 but…read morerecommended Scott's for quality brake work ASAP. I called Scott on Friday & he repaired my van Tuesday morning. I asked for repairs like he was repairing his own vehicle. I was back using my van by 5pm Tuesday. What a great job they did on my rear brakes! They told me I could probably get 35K before needing front brakes. To tell you the truth I'm glad the dealer told me to use Scott's for my brake repairs. The price of repairs was probably $200 less than the dealer would have charged too. Great work by an honest automotive service firm.

Do not take your vehicle here! There is a reason he has 36 cars on his lot that are covered in dust…read moreand the grass has grown up over the wheels. Vehicles come in-but they never leave!! I took my truck there because it was skipping. They had my truck for 3 months with me checking on it every week. I was told it would be fixed by the end of the week every time I went in. I was told there was a problem getting a part however when I called the distributor I was told there was a one day turnaround and no delays due to COVID. After 3 months of being lied to, I went in and found my truck behind the shop in total disarray. Many parts had been removed and thrown in the back of the truck which had about 3 inches of rain water in it. There were also greasy parts thrown inside my truck on my leather seats. I immediately left and called a tow truck to remove my truck. I returned to the shop and told Mr. Allen, owner, that I was removing my truck. Upon hearing that I was removing my truck; one of his employees began swearing and throwing tools around the shop. Mr. Allen was 3 feet from myself and his employee yet he never intervened or stopped his employee. There were other customers who witnessed this outburst. Because of the violent outburst and behavior of the employee, I waited next door for the tow truck and removed my truck. I took it to Halls Bridge Automotive and was told that it was so destroyed that it would cost over $1,000 just to replace the parts that had been thrown in the back of the truck and inside. Even if I would have paid to have it put back together; there was no way of knowing what else had been damaged and the cost were likely to be several thousand of dollars. My truck was destroyed and had to be sold for salvage. I filed and won a lawsuit against Mr. Allen and this business in October 2020 in Butts County. Despite having a judgement Mr. Allen has not paid the judgment or attempted to make payment arrangements. I now have a lien on this business and personal property. I plan to pursue having his business license suspended until my judgment is paid. I would expect a business owner would have more integrity.

i could not ask for a better repair shop. i took my car to servrail different repair shop and they…read morecould not find out what was wrong with my car until i took it to robert at southside. he had my car diagnostic and fixed with in a few days and it took another shop a month to look over my car and they still could not figure out what the problem was.thanks to robert i was fix at a good price and now i have a new shop my car can call home now

I would recommend A Helping Hand Automotive to anyone looking for a good/honest mechanic. James…read morewas great! He gave good advice on the repairs needed to my son's car and the repair cost was very reasonable.

Mr.James & Mr.Graham are Angel sent . My car was very damaged in front and not working properly but…read morewhen I came to pick up my Honda, she looks Brand New to me . I really appreciate them and their crew. Very good honest men. very respectable and very reasonable.

Outstanding service!! Honest efficient and affordable - very impressed !! I will only utilize…read morethis company from now on !

WORST EXPERIENCE EVER! - Lied about changing my oil, but…read morecharged me for it. - Lied about fixing my AC, but charge me me for it. - Use water instead of coolant but tell you it's coolant. - They glued a hose they broke and not told me after I found out it was leaking. - Had to go back and leave my car 4 times - I had to take my car somewhere else to fix all they messed up. :( - if after reading all this you still take your car, ask them to show you the parts they changed. Don't get fooled by Keith's niceness and answer to everything

We were driving on PI and Medlock Bridge. The lane ends and he rudely and dangerously drone onto…read morethe gore of the road and was forcing us to let him merge or he was going to hit our car. We were stopped at the red-light and he bullied his way into our lane. He is a bully and very dangerous. If his work is a reflection of the way he drives, avoid him. A very rude human being.

If I could give zero stars I would. Doesn't answer the phone or return text messages. Business is…read morefalse and not even worth contacting