Good people fast service!!! Needed an oil change and they fitted me in right before the holiday.read more

Very professional and knowledgeable. JT works on all types of cars including hybrid vehicles. He is…read morean honest and trustworthy mechanic.

I had to get a tire patch on a Sunday afternoon and the crew at Outkum was amazing. So friendly, so…read morefast and so reasonably priced. This will now be my 100% go-to place for tire work.

Do NOT take your car here. Complete scammers. I had a blown-out tire and was quoted $65. Got my car…read moretowed there, and the guy tells me there's one crack in the rim, but the person who fixes cracks wasn't available. I agreed to have the tire replaced, paid him $65 plus a $5 tip. Then, suddenly, he says he 'forgot' to charge me for sealant and asks for an extra $30. I came back the next day to fix the crack for $85. He takes off the tire and claims there's a second crack, which will cost an additional $40. I ended up paying $135 total for the supposed repair. Less than an hour after getting back on the road, the same wheel blew out again. Now they won't answer the phone. This place is shady and completely unprofessional. Save your time, money, and frustration--go somewhere else

This first paragraph and the 5 stars is specifically about the service station. My vehicle was…read moreoverdue for an oil change, and my wife complained about the tire light coming on. She called this station and the person said to come on in. She was quickly tended to, and the vehicle was ready in a hurry. We live just a few blocks away and had never had a reason to use the service station, but will definitely keep it in mind for future needs. The price was reasonable, service was good, and they turned off the oil change light and TPMS light. As for the gas, I've only filled up a few times because the price is high. I understand, it's the city and land isn't cheap, but for me, I am usually looking for a lower price, so it's only been during an emergency that I've used the gas pumps. But, it's nice to have a gas station so close by in case it's needed, which it has been a few times.

Its 6pm in midtown Baltinore and easily the worse rain storm I've seen in decades…read more The hail is golf balled sizes, trees are blown over, the roadways are like wading ponds, its booming thunder, its lightening and visibility is poor at best. Many drivers are pulled over and like eight other cars I pulled into BP to avoid having my windshield cracked, getting in an accident or worse. All of a sudden an angry man came from inside the building yelling, move! Out-out, get off the lot! Sir, not only are you mean and lacking compassion what I wanted to say is I need gas you careless person!

Couple of things. 1) They were able to find rims for my car…read morewhich many were not able to get. 2) Rims delivered were damaged. They called and rescheduled me instead of trying to get over. 3) I told them I wanted Michelin Pilot Sport 4 AS and their price was cheaper than what I was able to find online. I definitely recommend. Dudes seem cool and price was good.

Great service: confident and competent employees. Access to high quality parts. Excellentread more

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

Hollenshades is an honest auto service. I recommend them highly. They only fix what needs to be…read morefixed.

Went here for an oil change. Made no appointment and they took me in after 5 minutes of being…read morethere. Took about 30 minutes and was 68 bucks. Worth it to me !

I have discovered a reliable and trustworthy auto shop for my car! Yesterday was my first visit for…read morea minor service, and I am already convinced that this will be my regular mechanic. The service was friendly and the prices were fair. It's a shame I've been in Baltimore for 3 years and only stumbled upon this hidden gem now. The city definitely needs more shops like this one.

Excellent customer service! Friendly, efficient and attentive to details. Highly recommendread more

The journey of a thousand miles, starts with one step. As soon as I stepped into the showroom...ok,…read morethe lobby, which looked like a showroom, I was treated like a "Valued Customer"...you know the words. Lots of businesses use them, but Holabird Tire and Auto means it. I'm talking from the moment I walked in, I was greeted by a man who looked at me when I came in and actually said hello. That may not seem like a big deal to you, but how many times have you gone someplace and the person sitting there, didn't even acknowledge you? It's like you don't exist. I don't like being treated that way. I knew I made the right choice to bring my vehicle to them. They give a darn about the customer. I was happy as a lark because I knew I was going to get quality service...and that's in just the words: "Hello. How can I help you"? Everything was neat and orderly. No grease all over the place or abandoned auto parts everywhere. No ripped upon chairs with duct tape on them. And trust me, on my journey to find a decent auto repair shop, I've seen some real sloppy and disgusting places. Once, a "mechanic" lost his tools at a place I visited. Couldn't find them anywhere and once he did that, I had to leave. The only reason I stayed as long as I did was because it was raining and I couldn't get my umbrella to open up fast enough. Plus, the proprietor promised deep discounts. Well, cheap is definitely CHEAP! No thanks. Let me continue with the showroom...um, lobby. It was very nicely laid out. Awesome rims & tires were on display in a nice/arrangement. There were very comfortable padded chairs. Not the old fashioned metal fold ups...you know the ones. They grab you-um- where you try to sit. Painful, indeed. At Holabird Tire & Auto, you don't have to worry about that. They even have a nice table and chair set for the future car owners...they have their own little table, complete with toys for them to play with. It definitely helps keep the little drivers from driving you crazy. Gives them something to do while mom and dad wait. Oh yeah, I almost forgot-there's coffee for those who may need or want an eyeopener. To top it off, there's a pinball machine in the showroom...ok, lobby. I'll get the hang of that sooner or later. I'm not even kidding. It's great! Here's where the rubber meets the road-YOU CAN'T BEAT THE SERVICE. When the tech took my auto in to diagnose the problem, I had every confidence that I would be given the straight story...not a lot of word salad and untruths just to jack up the price. I am so thankful because without their help, I would have been stranded on the road somewhere cursing and crying. Holabird Tire and Auto gives quality service, not lip service. They respect the customer and they keep their clientele informed. Rather than shove things at you to pressure you in to getting high dollar things done, they give you the information, explain in detail and let you decide. Oh, and before I forget...everything that is brought in the shop on any day, is fixed and out the door the same day. HELLO!! Can you beat that? NO!! I could rave on and on, but I have to say, the value is beyond compare. They even do small things that you don't ask for but they know will help your vehicle remain healthy--yes! I said healthy. After all, Holabird Tire and Auto are like doctors. Whatever is wrong with your baby, they'll cure it. Take your car there when you need it to be serviced. I promise you, you won't be disappointed. I am certainly grateful for the great job they've done for me on my little "Silver Fox" - ok, dramatic...but it's my silver Subaru. I love the way they took care of it. And who am I kidding. At the age of 70, I doubt if I'll be getting another vehicle anytime soon. So, I've gotta keep this one running. They are on speed dial for whenever I need anything done to my Forester. I've already told my daughter, Desiree' and her two girls, Ashley and Alexis not to take their cars anywhere other than Holabird Tire and Auto for anything they need done to their cars. They always listen to me...you should too. BTW ladies...the restroom is awesome. No dirty, nasty, stinky facility. It's very nicely decorated, and extremely clean. Smells good &well, it's really pretty. Check it out y'all - Holabird Tire and Auto (*Now let me tell you what I really think - they're the best in the business)!