My experience with Erik and John was fantastic! They made shopping for an engagement ring easy. They both took a lot of time at the front-end to fully understand exactly what we were looking for. My fiancee and I were not jewelry experts and they discussed all of the "trade offs" available such as which factors are worth spending more money on and which are not. They answered all of our questions and really educated us on the price/value relationship in buying diamonds as well as how it fits into a finished product that works both aesthetically as well as one that fits within our budget. Additionally, Erik made some thoughtful recommendations that changed our opinion as to the details of what we actually wanted. We would have ended up making a lot of mistakes if they had made our ring based on our original specs....thank God Erik got us to think about tweaking our initial design! All of the work discussing options and getting a game plan gave us a lot of comfort in the "process". Erik's experience really paid off and in a short time we had a couple of CAD designs to work with and a clear idea as to what the final product would look like. Jeweler's Rowe buys in such volume, and due to their experience, we were able to get a bigger, more elaborate ring that we ever expected for a fantastic price. Erik personally delivered the ring to us last night and we were "blown away"! Wow! Additionally, they really stand behind their work and we are super comfortable that in the unlikely event that future changes are needed, they will make it happen for us as well with no push-back. There is no place else to call for your jewelry needs other than seeing Erik and John. Wow! Dave B. read more

I was in market for a diamond engagement ring and John came highly recommended to me by a co-worker who had recently proposed to his fiance. Before going to see John I had done my research at the brand name retailers and had talked with a couple of other boutiques/wholesalers. Up to that point I had found the entire process to be uncomfortable and pretty stressful. I knew the mark up on the brand name stores seemed huge (John later helped me understand it was even bigger than I thought), and yet the other end of the market often seemed pretty sketchy. I feared I would never be able to close the knowledge gap between buyer and seller enough to avoid making an uninformed purchase. This is where John and his father Eric really distinguished themselves. They are a wealth of knowledge and really take the time to educate their customers at every step of the process. I never felt like they were trying to sell me something, instead I felt like they were trying to make sure I had enough information to make an informed decision myself. They had actually made it a fun and exciting experience for me. Most importantly, my now fiance (a wonderful woman of sometimes frustratingly discerning taste) absolutely loved the ring and was very impressed with all I had learned. John and his team could not have made the process easier; from the selection of the stone, to the design of the ring (John took my very abstract guidance and created exactly what I wanted but couldn't adequately describe), all the way through to the final little details (finding insurance, appraisal, resizing, etc.), they made every step simple, efficient and fun. Very, very highly recommended. read more

I was referred to Erik at Jeweler's Rowe by a good friend. Boy am I glad I took that referral. Shopping for an engagement ring is no easy task... until you sit down with Erik. His confidence, knowledge, professionalism, and passion for diamonds blew me away. He did all that he could to explain how the diamond industry works and all about the rating system. I not only left there with more knowledge, but also the comfort of knowing I bought a diamond from the right place. This company isn't looking to nickel and dime you at ever step. They keep it simple - If you're looking to buy a diamond, they WILL help you buy a diamond. Whether I worked directly with Erik, or his son John, not at any moment were they pushy or had that "salesman" type of feel to them. Enough about the service, let's talk about the product. When the engagement ring came in, I was blown away by the beauty of it. I had no doubt in my mind that my girlfriend (since then, Wife), would absolutely love it. After shopping at a few retail stores for a wedding band, I knew we were wasting our time, and my fiancé and I went back to Erik to purchase a wedding band. He created such a beautiful wedding band for my wife as well. Lastly, I brought in a few rings that my fiancé, at the time, inherited from her grandmother. Erik appraised them and gave his recommendation on what we should do with the pieces. We ended up resizing one of the rings, and he secured the sapphire pieces that were part of the ring too, in order for my wife to be able to wear on our wedding day. I cannot recommend Erik and John Rowe enough, and I thank them for all that they've done. read more

Almost 9 years ago, my husband went to Erik Rowe for my engagement ring. He had gone to several other Chicago jewelers at the time to "shop around," look at diamonds, different design options, etc. He chose Erik above the others, because he found him to be extremely knowledgable and fair. He loved working with Erik, and my engagement ring turned out beyond beautiful. It was exactly what I had envisioned. We bought our wedding bands from Erik and have had amazing customer service from him ever since. Recently, I had an accident when I was out of town, and I had to have both my engagement ring and wedding band cut off my finger. My rings were literally in pieces when we arrived home and called Jeweler's Rowe. My husband spoke with John over the phone, and he was wonderful. He was patient, explained a few potential options we had to fix the rings and was very accommodating in setting up an appointment for us to come in. My engagement ring was broken in four places, and the best option for us was to have it rebuilt. Erik and John were AMAZING and worked with us and our insurance company to get the rings repaired and rebuilt. They are so fair, and their customer service is second to none. Really. I got my rings back today, and they are absolutely perfect. I am so happy, and I am not ashamed to say that I shed a few happy tears before writing this review. If you are looking for a jeweler, I wouldn't recommend anyone else. read more

When I had asked my girlfriend's parents for their blessing to marry their daughter I was met with not only a yes, but an offer to use one or more of my girlfriend's late grandmother's diamonds in her future engagement ring. I didn't think twice considering the how special it would be to use a diamond that her beloved late grandmother used to wear many years prior. Before knowing about the offer of inherited diamonds, I was referred to Eric Rowe through a close friend on mine, whom was given his name by his colleague. He said he a great experience buying from Eric. After accepting the diamonds, I wasn't certain I would even be able to go Eric because I thought, "why someone who sold diamonds want to help someone who doesn't have any need". Needless to say I didn't know where to start so I rolled the dice and contacted Eric. It turns out Eric was a great help, from educating me on the 80 plus year old diamonds I now owned compared to today's diamonds. He helped me decide which diamond to use, what type of setting, and band would best showcase the stone. I ended up having Eric's team cut, polish and set one of the diamonds I had, while adding a number of smaller diamonds around a platinum band. The results were fantastic! My now wife of three years couldn't have been happier! I've personally referred a half dozen other guys, and I know at least 3 of them have ended up buying from Eric with great results! read more

I had recently started looking for engagement rings for my girlfriend. She had a lot of different wants for the ring, i.e. a specific cut for the diamond, colored stones as accents, and a halo around the diamond. So there weren't a lot of rings out there that matched her wants for the ring. When I finally found one at a big name chain, the cost was ridiculously high and I had no chance of affording that perfect ring. I was given Eric and John's number from one of my girlfriend's co-workers and immediately gave them a call. I had an appointment with them a week later and was blown away! Eric gave me a crash course on diamonds. He taught me how they are cut, what to look for with the 4 C's, where and how to save money on diamonds and to get the best bang for your buck. After view a handful of different diamonds I made my selection and then began describing the perfect ring for my girlfriend, and they knocked it out of the park! It looked better than the one from the brand name store at a fraction of the cost. Eric and John were able to make the dream ring a reality. If any of my friends or family ever needs a recommendation for a jeweler for an engagement ring, Eric and John will be at the top of the list! read more

i was fortunate enough to be referred to Erik by a good friend a few years ago, and could not be happier to have a trusted jewelry professional for life. He took the time to throughly educate me on the distinction between diamond color, cut, clarity, light refraction and impactful areas when considering these investments. I felt confident that I was in good hands immediately, and he offered me the piece of mind that the only stress I had was figuring out how to propose. In making several follow up purchases with Erik, I know that his expertise will always guide me to the best purchases that will always make my wife happy! I should note that I have now referred several of my friends to Erik and John, and have always received glowing feedback with identical experiences to mine. That being said, the largest hugs I receive are from my friends' wives thanking me for introducing them to Erik. After making several mistakes at the Jareds/ Zales of the world, I am fortunate to have the perspective of an expert jewelry professional who I can trust and am lucky to call a friend. read more

I was referred to Eric by close friend regarding an engagement ring for my girlfriend (now fiance thankfully!). I had heard many horror stories about the process of browsing and purchasing an engagement ring, and they are largely true - with Eric and John being one very big exception. I had browsed at many high-end stores before visiting Eric and John, and the process with them could not have been simpler and it was actually quite enjoyable. There was no pressure, no pushing of fancy brand-name boxes and everything was completely transparent, both in terms of the diamonds being evaluated as well as the pricing. They are extremely knowledgeable and were happy to take the time to answer all of my questions; it was very educational. They let me compare many different stones side-by-side under a magnifier to help me pick the best option. Finally, they put together the exact style of ring I wanted and the end result was beautiful. Most important, the fiance loves it and I could not be more pleased with the experience. Very highly recommended. read more

I went to Eric Rowe with diamonds I had from a divorce. He took them and made a beautiful neckless for me. Eric is extremely professional when doing business with him. A few years ago, my son was looking to buy an engagement ring. We went to see Eric and he sat with us for over an hour and just educated us on diamonds. We learned the 3 C's. My son then walked into name brand jewelry stores and stores along jewelry row in Chicago to compare. The stores would show my son a diamond and say it was a VS1, but my son knew is diamonds from Eric educating him before he made a purchase. When my son would say "That is not a VS1", the store would then say, "Hold on, let me go get a different tray." If you don't know your 3 C's, name brand stores will take advantage of you. Eric doesn't try and talk you into any type of diamond. He explains all the 3 C's of the diamond, so you can make a decision what type you want. Eric hand picks the diamonds he wants to sell, so he only has beautiful diamond to choose from. read more

John at Jeweler's Rowe is simply the best! I went here to get my now fiance her engagement ring (and our wedding bands). First off, she absolutely LOVES the ring! But even if it wasn't perfect, John said he would make any modifications she wants for no additional charge because making sure she loves it is his top priority! Of course we didn't need to make any modifications since the ring came out perfect, which by the way is part miracle considering all I did was give John a blurry screenshot of a ring from her Pinterest account. The first time I sat down with John it was completely educational. He was extremely knowledgeable and walked me through everything there was to know about diamonds and what to watch out for. The whole process was enjoyable and not pushy at all like some other places are. To top it off, they were the best option financially too. When I went to get it appraised, it was appraised for over 35% more than I paid! Seriously, stop looking at other places and call Jeweler's Rowe! read more

My now fiancé and I had my engagement ring made by Erik! We got his name from my best friend's brother after going to dozens of jewelry stores and not finding what we were looking for!!! My fiancé knows how particular I can be and since I am a nurse he wanted my input on the ring so that I would wear it as much as possible! Erik quickly learned how particular I was and was/has been so understanding, patient, and amazing to work with. He's always available! He answers all my questions! He was completely knowledgeable and teaches you what you should know when buying diamonds. He truly wants his customers to be 100% happy with their purchases! We are having my wedding band made by Erik and cannot wait to work with them again! We refer everyone to them! They are always so welcoming every time you go in! I couldn't imagine working with anyone else! Not to mention Erik made me the most stunning, classically beautiful engagement ring!! ;) read more

John was wonderful to work with! He explained the diamond buying process in a way that was easy to understand and simple to work with while examining a diamond. John was very professional and helpful, I was very easy to trust him to make decisions and take his advice. He allowed us to compare diamonds and even took the time to have my now fiance and I pick a diamond in house. He was even kind enough to help me continue the process via email, as I am out of state the rest of the transaction was completed by pictures with only needing to travel 2 times. This was the winning point for me! He was even kind enough to meet me part way to exchange the ring. The customer service and friendly atmosphere was all the difference for me in the process of this purchase. I will be referring friends, family and coming back for jewelery needs in the future. read more

After looking around for months and visiting tons of jewelry stores, I was referred to Erik Rowe at Jewelers Rowe by a friend of mine. Erik has truly gone above and beyond for me with regards to custom making an engagement ring and wedding band for my fiancé and myself!! We are so happy!! He gave us a true education on the diamond market and what it is all about. Erik, you and your son are great business men and do incredible work!! I will recommend them to anyone and everyone I come in contact with from here on out! You have truly gained a customer for life!!! They created the exact vision I had in my head when trying to make an engagement ring and wedding band for my fiancé!! Thank you for making this an awesome experience and thank you for making myself and Natalie the happiest couple!!! read more

Eric was a great guy to do business with! The moment I stepped into his office to meet him, I was assured and confident I was in good hands, as I was anxious about buying an engagement ring for the first time (with a hint of knowledge uner my belt going in). Mr. Rowe, was incredibly friendly. He was extremely knowledgeable about diamonds, more then most that I've run into in the past, I learned so much about them in a short amount of time then I could if I were to research on my own! I knew what my future fiance wanted, and Eric exceeded all the expectations I had on engagement rings/ring shopping. The ring was stunning! Eric was a great man to talk with and I'm very thankful that he took care of me. He is an expert, and I'll go to him for all my needs in the future, highly recommended! read more

I received Eric's name from a friend of mine when I told him I was looking to purchase an engagement ring. He recommended Eric to me and said "He was the best in the business." He was 100% correct. At our first meeting Eric walked me through a history of diamonds. He explained to me what made some diamonds more valuable than others which was very helpful to me in selecting my diamond. Once I selected a diamond I gave Eric a basic idea of what kind of ring I wanted and what he created is simply beautiful! Eric's been very available for meeting me and worked with my schedule to make sure I was happy along every step in the diamond/ring process. I have nothing but awesome things to say about this business and look forward to recommending him to all of my friends! read more

Erik's knowledge of diamonds is fantastic! I am marrying a woman from China and wanted to get the perfect engagement ring. Erik already knew a ton about the culture and the expectations as it pertains to diamond rings. He met with me in the suburbs, and immediately I felt comfortable that I was going to get a great ring from one of the most knowledgeable sources out there. When I received the ring, it blew me away! Beautiful ring, affordable price, and security in the fact that I was purchasing from a trusted source. Big expenditure buying does not get better than this. I would recommend Jewelers Rowe Diamonds to anyone, and in fact, I already have! read more

Eric helped my fiancé pick out the perfect engagement ring just over a year ago. And he dealt with my indecisive ways in deciding what I wanted my wedding band to look like given I was pretty particular about how thin it felt on my finger. But all the while Eric remained patient with my questions and honest in his responses - he did not want to compromise quality no matter what. And at the end of the day i LOVE my engagement and wedding bands. And my husband loves his brushed metal ring, perfect because it keeps the scratches hidden!! Thanks again for being so patient and easy to work with! Cant wait to see you again for our next purchase! read more

I went to Erik in order to buy a diamond for my girlfriend's engagement ring. I went in knowing very little about diamonds but left with a wealth of knowledge. Erik was kind enough to educate me on every aspect of looking at and purchasing diamonds. He helped me narrow down my ideal choices to make sure I really knew what I wanted right from the begining. With his expertise, I only had to look at a couple of stones before I found exactly what I knew I was going to buy. Erik helped me pick out the perfect setting for the diamond and I could tell he would not be happy unless I was. Erik truely is the best in the business. read more

My boyfriend and I have been in the process for ring shopping and we first started out by going to big name jewelry stores. I can't express enough, how happy I am that we found Eric and John after such disappointing trips to those stores. For young couples or for anyone who doesn't know anything about diamond shopping, they really help you through it and educate you about the true beauty of diamonds. You can tell that both, Eric and John have so much passion for their products and how much they are willing to help you find your dream ring. I can't wait to see what John and Eric work out with my boyfriend! read more