DO NOT RECOMMEND. Extremely poor experience. I was experiencing pantry bugs in my apartment. They…read morewere A) deceitful about the fact that they would charge me for months in between visits and B) their workers visited twice and didn't resolve an infestation issue that I resolved myself with 30 minutes and a bottle of pest control spray bought from Home Depot. My terrible issues consisted beyond their visits. 2 days after I tried treating it myself with a cheap spray, the issue was gone. I could have saved 500-800 by hot calling Orkin. Avoid, avoid, avoid!

They pushed to sign a contract the day of the initial visit for estimate. Got 2 other bids for…read moreattic infestation that were less than half, so canceled that but went with the bug spray and "house Wash". Came, supposedly, to spray the outside a second time, but I never saw them. My desk is infront of a picture window. Found out they saved my CC info so they charged me for it without ever speaking with me. Had just as many bugs as before the 3 very expensive services. Sprayed myself with Ortho from hardware store and Presto! No more bugs! House wash left hideous streaks on every window.

We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

On 4/7 I had an Active technician at my house to remove two wasps nests in a vent. When he did the…read moreremoval the technician damaged my home. The vent cover, cap and screen were both damaged. I have been trying to have Active take responsibility for this damage since and have been told numerous times that my issue has been escalated" and that a local representative would reach out within 48 hours. I have heard from no one!! This is absolutely unacceptable!!! BEWARE OF USING THIS COMPANY!!!

Great guy! Found lots of holes in our house that the others had missed…read more. This is a smaller company with really personalized service.

Reached out 3 times, never heard back. Twice through yelp and even a message. I'm not far away and…read morewaited at least a day between my requests and message.

Ike was very thorough searching for bedbugs. After looking in every possible hiding place for…read morethe, it was determined that there are none present. So know I need to visit a dermatologist to see what they say is the cause of my itching skin. I recommend Ike.

Ike did a great job removing a hornet nest in a difficult location on my roof. He checked other…read morelocations without me asking. His price was very fair and I'd definitely hire him again!

Excellent service! The technician, Brandon, was professional, on time, and very knowledgeable. They…read moreexplained the treatment clearly and the results were noticeable quickly. We're very happy with the service and would definitely recommend them to anyone needing pest control.

Buyer beware. Used Valor as a local, rather than a national…read morecompany. Their first service with us was pretty good to remove squirrel(s) doing damage. Up to 5-days of service. Note the UP TO. Now in spring, planning repairs and wanted to try to ensure the rodent problem was over. Signed up for a 2nd look. Squirrel environment drastically changed since first service, two wooded lots now have homes, neighbors have done some heavy tree trimming. Same 5 days of monitoring. Camera set up late afternoon on Monday, expecting monitoring until Friday, or Saturday with late Monday start. Got couple of email notes, no activity on camera. Tuesday was rain day, squirrels were staying home. Valor was out at 8 am Thursday and pulled the camera and noted they found nothing, ending service in an email. Only 2 1/2 days of service. There was no call or contact with us saying they were cutting service prior to Friday / Saturday afternoon - 5 days. Called Valor to ask why pulled early. Said they saw nothing, pulled it early. First service squirrels were caught on 3rd and 5th days. Asked if we'd get a pro rated refund for the 2 days not serviced. They said no. They BOOKED BILL like auto shops or plumbers/electricians - set price no matter how fast they complete the job. They got their full payment and make extra money by moving on to next job early. But with those other folks, their work is completed. Valor said they knew it was done. Guess they talked with the squirrels and got a written agreement. Major takeaway is Valor's determination of end of service when they think so, not any kind of duration of service. They claim the 5 days is an UP TO approximation, they really determine the end, and in our experience, with no prior contact with the customer. Only an email saying they pulled the equipment. We will never use them again, nor would we recommend their services with that kind of business / customer service. We'll just go national next time.

They provided excellent customer service and great pest control expertise. I'm pleased with how…read morethey helped me with my issue. I will rely on them for any future mouse/pest issues, and highly recommend them.

No one returned my call. Makes me wonder if they are still in business. If so, a return call, even…read moreif they can't do the job, seems appropriate.

They did a fantastic job with the mouse issue we had in our basement. They found all the holes and…read morethen came back out a few weeks later to check in. Reasonably priced and friendly service, definitely recommend!

We used this service this summer after wasps kept infesting areas outside, we realized they were in…read moreour foundation! Our futile attempts at getting rid of them became too much so we go the professionals involved and it was so easy and affordable. We haven't had any issues since but if we do we know how to contact!

My frustrations with Adam's Pest Control started on their website when I tried to submit a request…read morefor service. I typed in all the requested info and hit submit. It came back with "INTERNAL ERROR/500". I went back and retyped it all and tried again. Same error. If you hit the little red envelope in bottom right corner, it says to type your request ---a big white empty space pops up, but I could not get the keyboard to pop up so I could type. At this point, I went to my email to see if, despite that Internal Error/500, maybe I received an email. Nope. I waited for the office to open and talked to an agent. I told her i wanted to request service. She started to take my information. We soon realized my info WAS in the system... so despite the internal error/500, it did go through! She said an email went out to me at 7:07am. I see nothing. So without asking me, she began rattling off so many dollar figures of possible service plans --my head was spinning. Had she asked if I had a pen & paper, I would have been ready. I know it may sound silly, but after EVERY possible scenario of monthly billing, quarterly billing, and annual billing options she said "not including taxes". She must have said it 10 times. I'm like maybe just say at the end say all of these dollar amounts do not include tax rate of x.x%. The prices were the HIGHEST I have ever heard! The email that was sent at 7:07am did finally arrive at 9:24am. So that's my review. I'm sure they would have done a great job at those prices.

Asked for a quote twice on line and never got contacted. I guess they don't need the business..read more

I happened to have the need to have some very pesky ground wasps dealt with. For some reason they…read moreseem to prefer my lawn when making their nests. Since swarming wasps had become a significant issue, I wanted someone to effectively handle the situation. I ended up with a Rainbow trifecta. Pest control successfully resolved the problem last season. It took several visits (returns dealing with the same trouble are free) but eventually the wasps were completely eliminated. Unfortunately the wasps were back again this year, although in a different location. I called Rainbow and was scheduled for a treatment by one of their technicians. This time I hope to be proactive to prevent a recurrence next year. In any case, I found them to be prompt in their correspondence, effective in their services and reasonable in their prices. Not bad in my opinion.

Responsive company. Experts assessing rodents problem. Prompt service. Still dealing with urban…read moremice issues.